Comentarios del cliente para Exit 1 Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Exit 1 Storage LLC

Grado total:

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Bradley P. en

Grado:

El cliente no dejó un comentario.

Dennis C. en

Grado:

El cliente no dejó un comentario.

Bryan B. en

Grado:

El cliente no dejó un comentario.

William Bryson H. en

Grado:

Great Team of employees

Mark A H. en

Grado:

Ask if it's in town or out of state rental. I was led to believe one price for 3 days then charged an additional 500 dollars for the uhaul employees mistake. Will never use your company again

Michael Lee S. en

Grado:

El cliente no dejó un comentario.

Katherine M. en

Grado:

El cliente no dejó un comentario.

david E. en

Grado:

James was very helpful at a very trying time for us. My wife had just "totaled" our car but was un-injured. We needed help and found it at Exit1.

Jason Marple P. en

Grado:

The truck should not be on the road. The frame is twisted and it is not safe to drive. I was unable to hold it in the road over 55mph.

Steven D. en

Grado:

El cliente no dejó un comentario.

Timothy A C. en

Grado:

Not very professional, on phone too much while money is standing in front of them.

George R. en

Grado:

The staff was friendly and very helpful

Richard A. en

Grado:

We placed our order online 5 days before we were picking it up at the Fairmont, WV location. I ordered two furniture dollies. They were not there and we had to drive 30 miles to Morgantown, WV to pick them up. I had to wait 30 minutes to be waited on and then she told me I had to return them there. I had to call the other store, even though they had already confirmed I could return them to Fairmont. I should NOT have had to pick them up! I spent my time and money driving out of my way to pick up the two stupid dollies. The trailer was of no use without the dollies. Totally unsatisfied.

William Bryson H. en

Grado:

Great team of employees

Steve M. en

Grado:

Everything was fantastic

David Edwin B. en

Grado:

El cliente no dejó un comentario.

Joan O. en

Grado:

The roadside assistance was terrible. The customer service for the phone was terrible. I was hung up on multiple times. would not rent uhaul again

mark D. en

Grado:

El cliente no dejó un comentario.

Shayla C. en

Grado:

Super friendly, super helpful, and quick! Would recommend

Timothy Neal C. en

Grado:

Place could have smelled better instead of the employees tobacco snuff spit. Also I was dealing with a guy with a dip in. I could understand if I went to a car garage to rent this U-Haul but it’s a nice looking Storage unit.

Edward K. en

Grado:

El cliente no dejó un comentario.

david e. en

Grado:

Excellent facility that is state of the art. Climate control that is superior, modern storage units plus easy access.

jim C. en

Grado:

Just keep up the personal touch with customers! Your staff cares about the customer!

Leah Sue S. en

Grado:

El cliente no dejó un comentario.

jason L. en

Grado:

I rented a box truck for two days then rented a pick up for 8 days I had to pay 727 bucks which I thought was crazy high I’ll never use uhaul again

Tamberly M. en

Grado:

Customer Service was excellent.

Jeanne C. en

Grado:

El cliente no dejó un comentario.

Mary Rose R. en

Grado:

They are meticulous. Not a large parking area but probably adequate for location. I am also renting several storage units. Very nice.

Nathan G. en

Grado:

The only reason for the bad review. We went to turn it in and They made us take it to another location 9 miles away.

Holly B. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

El cliente no dejó un comentario.

Tonya Dawn H. en

Grado:

Didn't schedule right. Didn't tell about deposit

Shannon S. en

Grado:

Better way to check in the trailer

Anne H. en

Grado:

The drop off location we were given in Maryland was closed. I called our u haul folks and they gave me another location that was close to us but they would not take our truck. We finally called the UHaul number avnd drove 20 minutes away to drop off our truck. No problems there. They told us they had moved from the location on our contract. Please update your website.

Yann N. en

Grado:

El cliente no dejó un comentario.

Brenda A. en

Grado:

Very clean and units are temperature controlled. The staff was friendly and efficient.

Jeremy C. en

Grado:

We did not utilize the storage unit and would like to cancel that reservation for a refund.

Margaret M. en

Grado:

We had an excellent experience at Exit 1 storage and would recommend it! Very attentive staff, clean air conditioned facilities and free furniture dollies that made moving in easy and quick.

Yann N. en

Grado:

This is a great location. The man I spoke with was very professional. He explained everything thoroughly. He took me around the facility as well and told me what to expect. I recommend this location.

Christy F. en

Grado:

I ended up not renting the unit because my free month was not honoring my free month coupon for renting a uhaul

Allison D. en

Grado:

This place is AWESOME! There are two codes to get into the building/storage unit, so I don’t have to worry about my items, and the inside is well lit and clean! They provide dollies, too.

Jennifer C. en

Grado:

Best place you will ever find. CLEAN, convenient, easy access, nice staff. I wish every town had such a nice facility and offered such great service.

Heather P. en

Grado:

Did not need the unit after all. Staff was very helpful over the phone I’m getting it canceled.

Walt R. en

Grado:

The folks at Exit 1 Storage were great! They made the whole process very easy.

Kevin T. en

Grado:

Excellent facility, clean, and looks brand new

britani p. en

Grado:

Wish the elevator was in

rebecca l. en

Grado:

Nice facility with easy access.

rob G. en

Grado:

Check-in was easy and the folks in the office were friendly and helpful! I have rented storage units a few places around town in the last couple of years, and this was by far the best experience.

anthony b. en

Grado:

Nicest people and clean and secure storage.

lisa b. en

Grado:

I liked that music was alway playing, especially gospel. It was soothing.

Robert W. en

Grado:

This was everything we were looking for and more. The facility is clean and secure and as a bonus they have everything needed to help move.

Sarah T. en

Grado:

Great company to deal with. Friendly and helpful staff. Amazingly clean storage units. Easy access to the building 24/7 with the security codes. All around great experience.

Marga H. en

Grado:

This location made my unit move in and U-Haul return extremely easy, easier than I feel it would have been at another location

Thomas H. en

Grado:

Staff was pleasant & very helpful. The facility is clean, indoors, & convenient. Overall process went very smoothly.We’ve never used a storage unit before and the worry was taken away with this choice

gail g. en

Grado:

Facility was clean, felt secure, and easy to access. The employees also provide great customer service. If we need a rental unit in the future we will definitely come back.

Stephanie D. en

Grado:

Location is clean, well lit at night, convenient to move into. I would be happy to rent this storage facility.

JULIE P. en

Grado:

Online reservation system made reserving a place easy. Also having sunday office hours is helpful since most moves involve the weekend. Thanks!

MEGAN AND FRANK H. en

Grado:

Sharon and James are fantastic! We are treated like family. Easy access and just off exit 1 from I-68. We have had several units across the US and this is by far the best! Spot on pricing.

jessica d. en

Grado:

This storage unit made my moving situation very easy. The staff was extremely helpful and the building seemed very secure and well lit!

mya m. en

Grado:

I hate being poor. If I had the money i would still be renting a space. All of the items were my mothers. She had a stroke and I am trying to sell her house. I had to put all her items in storage.

Damian P. en

Grado:

It was a very nice place. The employees were nice and helpful. They helped me get a unit that was perfect in size for what I needed. Will use their services again if needed.

Jason S. en

Grado:

Perfect spot!

Janet E. en

Grado:

Very clean, temperature regulated, and secure unit! The music was also enjoyable too. Definitely recommend!

Kaitlyn M. en

Grado:

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courtney f. en

Grado:

excellent experience. Will definitely use this facility in the future if the need arises.

Kaitlyn M. en

Grado:

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