Customer Reviews for Executive Climate Control Storage West
(U-Haul Neighborhood Dealer)

132 comentarios

4547 Cypress St   West Monroe, LA 71291

(318) 737-1180

Horario de oficina

  • Mon-Fri: 8 am - 3:30 pm
  • Sáb.: 8 a.m. - 3 p.m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(318) 737-1180

4547 Cypress St
West Monroe, LA 71291

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am - 3:30 pm
  • Sáb.: 8 a.m. - 3 p.m.
  • Sun: Closed
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

DAVID B 
Clasificación:
5.0

Everyone and everything was just right.

REBECCA S 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynton C 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy B 
Clasificación:
5.0

Very friendly and nice to work with. Thanks.

WILLIE P 
Clasificación:
3.0

I returned the trailer during their regular business hours but no one was there. The key return box was open so if I was returning a moving van someone could have taken it.

EVERETT T 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleopatra H 
Clasificación:
5.0

The woman working this area was beyond helpful, and extremely nice. She deserves a raise and the best life.

JOSHUA S 
Clasificación:
5.0

Great job

LARRY W 
Clasificación:
1.0

El cliente no dejó un comentario.

TAMMY S 
Clasificación:
5.0

Friendly staff, answered all my questions. Took a while due to the contract not being filled out correctly, but it was okay. I didn't mind, and the manager of the store was very friendly. Great experience overall.

Hunter T 
Clasificación:
5.0

Everything is fine and wonderful ✨️

JEROME P 
Clasificación:
5.0

I guess just make sure the boxes aren't leaking on the trucks.

MATTHEW K 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M 
Clasificación:
3.0

El cliente no dejó un comentario.

SHARON T 
Clasificación:
1.0

Document the mileage and gas before giving a truck out

TYMARION B 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald J 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD A 
Clasificación:
5.0

OMG THIS IS THE BEST STORAGE FACILITY SAFE SECURE

Georia S  |  Overall Experience 
Clasificación:
5.0

Great service

SANQUNIKIA G 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia H 
Clasificación:
5.0

Location was closed

ALECIA G 
Clasificación:
5.0

The place was a bit hidden away, but the staff were some of the nicest, most helpful people. They took care of me unloading the car and I was out of there in no time!

LUKE T 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C 
Clasificación:
4.0

El cliente no dejó un comentario.

Alton W 
Clasificación:
1.0

El cliente no dejó un comentario.

MARTHA L 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryel H 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy G 
Clasificación:
3.0

El cliente no dejó un comentario.

Hanif I 
Clasificación:
5.0

El cliente no dejó un comentario.

Evelyn D 
Clasificación:
5.0

The ramp was damaged and the dolly had a flat tire.

Marshall R 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryel H 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa M 
Clasificación:
3.0

U-Haul App is useless. It could never find my reservation. John Crick 318-348-5065

JOHN C 
Clasificación:
5.0

El cliente no dejó un comentario.

roxanna b 
Clasificación:
5.0

Great service and convenient location.

Nicole N 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacky W 
Clasificación:
5.0

Mr. Tommy was amazing. The customer service was exemplary!

David G 
Clasificación:
2.0

Be clear about the costs to deliver and unload. This should never be a surprise.

Steve S 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S 
Clasificación:
4.0

El cliente no dejó un comentario.

JON T 
Clasificación:
5.0

I was satisfied as it is

Eddie H 
Clasificación:
5.0

El cliente no dejó un comentario.

Sigmund S 
Clasificación:
5.0

Great service

dale m 
Clasificación:
3.0

I was told when I picked the uhaul up that I would only be charged for the 4 hours I originally reserved the uhaul for because the store I rented it from closed early that Saturday so the lady at the counter told me that we would have the uhaul until Monday with no extra charge and then I get my receipt and it says that I was charged over 200$ this is ridiculous and I'm not very happy about it..

Bradley L 
Clasificación:
4.0

Steering so far off that while driving straight the wheel had to be turned to where the speedometer could not be seen. Radio did not work. Passenger door did not close properly to the point that there was a visible gap between the door and the frame. Rate advertised was inflated to double after all the "fees" Will definitely look elsewhere next time.

Bob M 
Clasificación:
5.0

Great service on picking it up and returning equipment, they make sure all connections were correct and lights working properly.

Scott M 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B 
Clasificación:
5.0

El cliente no dejó un comentario.

Clasificación:
4.0

El cliente no dejó un comentario.

Alexander S 
Clasificación:
5.0

El cliente no dejó un comentario.

JACARA B 
Clasificación:
5.0

El cliente no dejó un comentario.

Helena S 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C 
Clasificación:
5.0

El cliente no dejó un comentario.

Laderrick c 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald B 
Clasificación:
5.0

Fantastic service. Really appreciate the help that was given us after the breakdown of the first truck. The owner was top notch.

Floyd B 
Clasificación:
5.0

The folks here were awesome. Great service

Roxanne S 
Clasificación:
5.0

El cliente no dejó un comentario.

Nakyea T 
Clasificación:
5.0

Personel received equipment and I didn't have to do a thing. Great job!

RICHARD F 
Clasificación:
1.0

El cliente no dejó un comentario.

Amarus H 
Clasificación:
1.0

No one answered phone place os a drop lot online its closed permanently

Samuel G 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl L 
Clasificación:
1.0

I showed up an hour after they opened. The door to the office was locked and no one was around. I called, no one answered. I reached out to customer support on chat and they told me they weren't sure why no one was there and then ended the conversation without helping me further. It was an awful experience and makes me not want to use Uhaul again.

Scott C 
Clasificación:
3.0

El cliente no dejó un comentario.

Jenny J 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy S 
Clasificación:
4.0

El cliente no dejó un comentario.

David C 
Clasificación:
2.0

There was no one at this location when I arrived to pick up the equipment. I had to wait for someone to come over and meet me.

Amanda P 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray D 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T 
Clasificación:
1.0

Mobile pick up does not work, would not accept odometer reading when we returned truck. No one is there to help renters when there is a problem.

Adam S 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren C 
Clasificación:
1.0

Terrible service. It took me over an hour to get my order complete and the code to the lock box sent to me.

Richard A 
Clasificación:
1.0

Actually clean the nasty truck! I had to take a leaf blower and blow out pet hair and trash from inside the cab. And we didn't get the furniture dollies we paid for. When I called the location she said they probably don't have any.

Joshua S 
Clasificación:
5.0

Always great customer service, friendly and professional. I will continue to rent space with them.

servpro s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LEO G 
Clasificación:
4.0

We received excellent personal service from Earnistine and her manager. Gracias.

David C 
Clasificación:
5.0

Be open longer

Jewel G 
Clasificación:
5.0

Out standing service

Emmett R 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay R 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth B 
Clasificación:
3.0

The truck we reserved was not at the location on the day we moved, the company had to drive 1 1/2 hrs to get the truck so we were two hours late loading and almost missed closing on our house.

Ben S 
Clasificación:
1.0

This was a horrible experience. My initial reservation was cancel Less than 24 hours of pick up time. Why should you make a reservation if they are going to give away your truck ?

Kasy L 
Clasificación:
5.0

Great service. Great location. Staff was very helpful.

Michael B 
Clasificación:
4.0

No improvement needed. The 2 gentleman that moved us were very professional, didnt waste time, would recommend your service.

Mary A 
Clasificación:
3.0

At 11:00am on June 15, the store was closed. Only a key drop box was available.

bruce m 
Clasificación:
2.0

Rental was not at reserved location. I had to go to another location which opened an hour later. Faulty harness for trailer lights.

Ricky M 
Clasificación:
5.0

Excellent communication, extremely professional, equipment was ready......

Bryan S 
Clasificación:
5.0

Great service, Robby was very helpful and informative

Russell W 
Clasificación:
3.0

Wasn't the fault of the pick up location but rate wasn't correct and they had a time getting in touch with national to change it.

Larry D 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles A 
Clasificación:
5.0

Movers for the disabled, but U-haul has been and always will be my rental service. I give it a ⭐⭐⭐⭐⭐ rating and refer to my friends and family that's moving near or far.

Kawanka C 
Clasificación:
5.0

El cliente no dejó un comentario.

Darryl M 
Clasificación:
4.0

El cliente no dejó un comentario.

Jimmy P 
Clasificación:
5.0

When I got into the truck, it had an overwhelming smell of cigarette smoke. It was bad enough it gave me a headache.

Clifton L 
Clasificación:
5.0

El cliente no dejó un comentario.

servpro s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

victoria s 
Clasificación:
5.0

The employees were very respectful and helpful. They were waiting for us when we arrived. Very happy with service.

Janella H 
Clasificación:
5.0

The mobile app is atrocious. I tried multiple times to take the photos it was requesting and it would not work either at pick up or drop off. Calling Uhaul was a wonderful experience though, and the ladies I spoke with were very helpful.

Sarah L 
Clasificación:
5.0

The owner was very helpful and easily accessible. Thanks for everything.

Terry D  |  Overall Experience 
Clasificación:
5.0

Great service. I keep multiple units rented year around, always available to any request.

servpro s  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Warren K 
Clasificación:
2.0

I was supposed to get my truck at 9 . The key wasnt in the drop box or the lock box . Took over 2 hours for me to get a key . Then as soon as pulling off the truck tire light came on ... put air in it still no change .. the people were nice when they did finally show up ..

christa h 
Clasificación:
3.0

I booked the truck over the phone. When I arrived something got corrupted and my reservation was canceled. And after quite a few attempts and having to use my mother in laws credit card I was finally able to rent the truck. It took about an hour and a half to get on the road

FREDDEIE J 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D 
Clasificación:
5.0

The no contact online check in was nice.

Richard C 
No se han enviado comentarios para esta ubicación.
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