Customer Reviews for Evergreen Self Storage
(U-Haul Neighborhood Dealer)

54 comentarios

776 S Elba Rd   Lapeer, MI 48446

(810) 356-5029

Horario

  • Lunes
    9 a. m. - 5 p. m.
  • Martes
    Cerrado
  • Wed–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/5/2022: 1:00 p. m. - 5:00 p. m.
  • 12/7/2022 - 12/8/2022: 1:00 p. m. - 5:00 p. m.
  • 12/9/2022: cerrado
  • 12/10/2022: 1:00 p. m. - 3:00 p. m.
  • 12/12/2022: 1:00 p. m. - 5:00 p. m.
  • 12/14/2022 - 12/17/2022: 1:00 p. m. - 5:00 p. m.
  • 12/19/2022 - 12/23/2022: 1:00 p. m. - 5:00 p. m.
  • 12/24/2022 - 12/26/2022: cerrado
  • 12/28/2022 - 12/30/2022: 1:00 p. m. - 5:00 p. m.
  • 12/31/2022 - 1/2/2023: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(810) 356-5029

776 S Elba Rd
Lapeer, MI 48446

Servicios en esta ubicación:

Horario

  • Lunes
    9 a. m. - 5 p. m.
  • Martes
    Cerrado
  • Wed–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/5/2022: 1:00 p. m. - 5:00 p. m.
  • 12/7/2022 - 12/8/2022: 1:00 p. m. - 5:00 p. m.
  • 12/9/2022: cerrado
  • 12/10/2022: 1:00 p. m. - 3:00 p. m.
  • 12/12/2022: 1:00 p. m. - 5:00 p. m.
  • 12/14/2022 - 12/17/2022: 1:00 p. m. - 5:00 p. m.
  • 12/19/2022 - 12/23/2022: 1:00 p. m. - 5:00 p. m.
  • 12/24/2022 - 12/26/2022: cerrado
  • 12/28/2022 - 12/30/2022: 1:00 p. m. - 5:00 p. m.
  • 12/31/2022 - 1/2/2023: cerrado

Show All Hours

  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

I absolutely love your staff at the storage unit and to rent your trailers. It was an awesome experience and I would highly recommend it to Anyone. Gracias

DEBRA B.  |  Overall Experience 
Clasificación:
5.0

It took forever with the app and the lock was hard to open. We wasted a lot of time messing around with it!

Jennell R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace S. 
Clasificación:
5.0

Thanks for all your guidance through this transition. I appreciate your help.

PATRICIA H.  |  Overall Experience 
Clasificación:
1.0

We reserved the equipment at a local spot, were notified by phone right away that the trailer was at a different location that was about 15 minutes away. It was 50 minutes away. We got there and no one was there, a sign said power was out and to call a number. Called the number and the person had no idea we had reserved the equipment. Eventually we got everything we needed, but it was all virtual with no person present.

Raymond B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gordon H. 
Clasificación:
1.0

I returned my equipment before closing time, and you agent still charged me for an extra day. When I talked to your agent, they stated that I had to contact U haul for a refund! When I called you, there is a 40 minute wait to speak with a customer service rep

Mark R. 
Clasificación:
1.0

Charged for the gas when I returned it with the same amount

Jonathan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynann P. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD Z.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

cory G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
2.0

The self service check in did not work, so it took forever for a manager to call us to figure it out since it was after hours. After finally getting checked in the lock was frozen and the tab broke off while trying to get into the uhaul so we had to wait another 30 minutes for someone to get the lock off so we can get to the keys. Then when dropping off the uhaul the self service didn't work again, so I just found a key drop off and put it in there in hopes they got it.. luckily they did and the drop off went smooth. A lot of hassle for something that was supposed to be easy self service

ALEX THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKLYN S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY LYNN K. 
Clasificación:
3.0

It was close for business,

JOSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD RAY R. 
Clasificación:
5.0

Excellent customer service!

Kelly B. 
Clasificación:
5.0

Easy access, friendly service, and great prices.

PHILLP B.  |  Overall Experience 
Clasificación:
5.0

Our experience from move in to move out was easy and convenient. No one wants to have to pay for storage yet this place was affordable and the customer service was prompt and professional.

SUZANNE T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN E F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P.  |  Overall Experience 
Clasificación:
5.0

I stored my trailer for a year and a half and everything was good when I picked it up

LARRY B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JANIE LORRAINE C. 
Clasificación:
5.0

Quiet, really easy to get in and out of, friendly

JACQUELINE MARIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Abbey S. 
Clasificación:
1.0

Worse experience. Will never use U-Haul again.

Cindy W. 
Clasificación:
3.0

El cliente no dejó un comentario.

larry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT M.  |  Overall Experience 
Clasificación:
5.0

your clerk jacklyn? was more than helpful, even tho the computers were jammed, she did everything possible to speed along our pick up

ELIZABETH ANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl H. 
Clasificación:
3.0

Check tires, all tires on the trailer we rented were very low on air which caused us to have a flat tire and a delay of our trip. Equipment made for travel on roadways should be road-ready when it is rented. Next time we will check tires, not that it is our responsibility, but because we don't trust U-Haul.

DONALD HOWARD W. 
Clasificación:
3.0

Next time you have a location go on vacation, change their hours of operations online. It shouldn't have let me reserve the trailer in the first place If they weren't there. Not only did that waste hours of my day, it also cost me extra money to pay my movers who were just sitting there waiting. Then to send me to another location and not offer any type of discount etc... Penske is looking better and better. Highly disappointed.

Sam O. 
Clasificación:
5.0

I wouldn't change a thing. Fast courteous service

James A. 
Clasificación:
1.0

Charged 20 dollars and I returned it a day early and couldn't get ahold of drop off place with no details how to return truck

Kennethlee O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

The self check-in was awful. Waited 5 minutes before a chat agent said they were reviewing my documents and then another 10 minutes went by before it declined me due to timing out. Had to go inside to complete the process. Upon returning the truck, the lock for the back of the truck was near impossible to lock. After messing with it for 15 minutes, we gave up.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry D. 
Clasificación:
5.0

Did not appreciate having to drive directly from the facility to a gas station. Truck started with only 1/4 tank of fuel. A premium is charged for fuel if not returned full. Fill the truck up!

Jeff R. 
Clasificación:
5.0

El cliente no dejó un comentario.

victor W. 
Clasificación:
5.0

My original drop off in lapeer michigan called during trip and said do not drop at their location. Screwed me with no help. Found elba road location and they were fantastic.

TERRY D. 
Clasificación:
4.0

.

SCOTTY B.  |  Overall Experience 
Clasificación:
4.0

Easy transaction

randy T. 
Clasificación:
4.0

El cliente no dejó un comentario.

jim L. 
Clasificación:
3.0

Well taken care

Privacy R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
5.0

The manager Ryan was very welcoming and helpful in filling out the paperwork for the rental.

Privacy R.  |  First Impressions 
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