Comentarios del cliente para Everett Secure Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Everett Secure Self Storage

Grado total:

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Mikalai L. en

Grado:

El cliente no dejó un comentario.

Marilyn D. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

Don't change a thing. The people make the business. We experienced a willingness to help that was very much appreciated. THANK YOU,

Jong C. en

Grado:

El cliente no dejó un comentario.

jeannette H. en

Grado:

Friendly customer service at this 725 location in Tacoma

Nadeem S. en

Grado:

The manager was awesome, accommodating, went put of the way to make our move smooth. She was also very understanding when we needed it for a couple more hours. So thank you very much. You guys are awesome.

Matt J. en

Grado:

El cliente no dejó un comentario.

Jory H. en

Grado:

It was very easy to pick up and drop off the truck at this location. The ladies working were friendly and helpful.

Chelsey M. en

Grado:

I didn’t receive the equipment I paid for. The lady running the counter wasn’t there and I had to wait 45 minutes before she finally came back. Was a big hassle. Dropping the truck off was simple as I didn’t have to deal with her after hours. I’m incredibly disappointed and I haven’t been contacted yet to get a refund for equipment I didn’t even get.

Leroy H. en

Grado:

Double charged my CC and not able or willing to do anything at a local level! Not acceptable!

Sherrie F. en

Grado:

I don’t want this to reflect on the location but I think it is false advertising to say the rental is 19.99 and you can rent it for one-way rentals. It cost me $250 to rent and part of that was because I had to drive it 75 miles back to the location.

Julie K. en

Grado:

The person who helped us was wonderful. The entire experience was so easy. Thank you!

Crystal D. en

Grado:

I would work on the customer service at this location. I rented a pick up truck and when i came to drop it off (during business hours) the doors were closed and locked. There was no one inside and no indication of when they would be back. Since it was 11:45 am and I wanted a paper receipt, i decided to wait for her to return. I waited over 45 minutes before leaving. The only reason i left was because i needed to get dressed for work. When i returned she was back, claiming to have been at the bank. She also told me she was unable to help me with a receipt for over half an hour more. She asked if i wanted her to call me when she was able to get my paperwork done and let me know the total. i agreed since i was now 15 minutes late for work and needed to leave asap. I never received a phone call and i did not receive an email receipt until the next morning. I found the whole thing to be very inconvenient and a waste of time. If your only agent is going to be gone for more than 15 minutes, a courtesy note would be very appreciated. Especially since I was not the only one who was inconvenienced by this. I had to inform 4 other people who came to the business that no one was inside and how long i had already been waiting. One gentleman waited 20 minutes before leaving whereas the other 3 left almost instantly.

Nicole B. en

Grado:

The woman I worked with was very friendly and helpful. She made it a very good experience.

ALAA A. en

Grado:

Good service

Mohamed B. en

Grado:

The staff was very good .helpful.nice.friendly. Cherry took her time to have the truck Ready by the time I Got there. Thank you very much.

Candace W. en

Grado:

Tonia was very helpful!

Ken M. en

Grado:

Drove 20 miles but took 6.67 gal of fuel, obviously, not fueled all the way up. It did however show full on the gauge. If this truck truly gets 3.2 miles per gallon, it needs to be replaced.

Christen Gayle R. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

El cliente no dejó un comentario.

Ernest R. en

Grado:

Very friendly and efficient

Carolyn E. en

Grado:

Excellent experience, no wait, truck was ready & clean. Highly recommend, customer service very friendly & polite.

Gerald G. en

Grado:

El cliente no dejó un comentario.

Vivian H. en

Grado:

I was not happy with Cheri crews because she gave my personal information to people without my permission which is highly against the rules and policy of uhaul so therefore I will not ever recommend this location to anybody for renting a uhaul or a storage unit ever again because breach of contract

Randy C. en

Grado:

El cliente no dejó un comentario.

Janet R. en

Grado:

Very nice and helpful :)

bernard D. en

Grado:

I've rented from this location many times and have always had a good experience.

Tyler S. en

Grado:

El cliente no dejó un comentario.

Jin C. en

Grado:

It was all great. The clerk was very helpful and we would come back here in the future!

Jannette B. en

Grado:

Repair your vehicles before people get killed.This truck was overdue service and broke down previously without being looked at. Then we broke down at 1030pm in a remote area of I 90. Not sure how you sleep at night. Every single uhaul we rented over the last several months required 3 quarts of oil or broke down. Shame on uhaul.

Wendy M. en

Grado:

El cliente no dejó un comentario.

Kristopher B. en

Grado:

El cliente no dejó un comentario.

Tracey L. en

Grado:

El cliente no dejó un comentario.

Daniil S. en

Grado:

There were dirty blankets and extra Dolly apparently left from previous use. The fuel level was not recorded properly. I got fewer blankets than I ordered.

vicki M. en

Grado:

El cliente no dejó un comentario.