This location was the best experience I have ever had renting a uhaul vehicle. Super helpful and professional and even better the truck was it great shape that we rented.Theodore K.
Customer Reviews for Evans Street Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A new location would be better.WILLIAM D.
This was a great experience! Thank you.VERONICA C.
Customer did not leave a comment.PEGGY B.
The gentleman who works there was great & provided excellent customer serviceFrancis G.
Customer did not leave a comment.TIMOTHY M.
Had a reservation arrived and no one was there called the business # many times no answer. Waited to on hold to talk to uhaul fo almost 1 hour. Was switched to raliegh operations we were send to another location to pick up the truck. Worst experience ever with u hsulDavid R.
Taylor was a great help. She went above and beyond and was pleasant and patient. Thanks Taylor!!!Margeaux C.
Customer did not leave a comment.EDWARD S.
Wow! What a great price. Rented another trailer for $14.95 to go pick 2 chairs. Drove from Greenville to Raleigh & back for about $17! It's worth spending money to add the towing equipment to your vehicle. Gives you alot of flexibility to tow a trailer vs renting a truck and paying for mileage!CHRISTY H.
Thanks! Great customer service at this location :)Christy H.
I don't remember her name but the lady in the office was a kind spirited person. She had patience and was knowledgeable. It always good to have great people like her when the stresses of moving can be overwhelming. 5 stars!ANDRE A.
The service was excellent. Very friendly staff.PEGGIE O.
Just be yourself. That's all???.Mack L.
Customer did not leave a comment.Debora H.
Customer did not leave a comment.JETT B.
My only complaint is I couldn't find the truck. But they had in a safe area. So it's all good.Speight F.
Need some transmission work.Thurston C.
Great experience at this location. The staff was courteous, professional, and fast. Will use again when needing another Uhaul.William M.
Customer did not leave a comment.MARIE C.
Customer did not leave a comment.Michele O.
Customer did not leave a comment.Kelly C.
Very good customer service. Very helpful friendly staffPat C.
Customer did not leave a comment.Mike F.
U-haul is a thief. I rented a van for 24 hours, one day and was charged for an additional $79.00 for an extra day. I picked up the van at 9:00 am and returned it at 5:45 pm on the same day. I called the office to inquire about the extra day charge, I was told that they assumed that I would return the van at 1:00 pm, even though I reserved the van for 24 hours. Thus the extra day charge. Wow! No one would answer my questions nor turn the money they stole from me. Be aware.carlton H.
Called to tell me I hadn't put gas in it to get to previous level and was going to let me put some in to avoid charge. But realized they had made a mistake and that it was above where it need to be. But I appreciated that they give you that chance so you dont get massive charge.Marc M.
Customer did not leave a comment.Pamela A.
Customer did not leave a comment.BARRY D.
Customer did not leave a comment.Marvina W.
Not much Gary was great, polite, helpful and a please to deal with.George M.
Customer did not leave a comment.Daniel S.
Customer did not leave a comment.Karen B.
Great customer service and great to work with....highly recommend!Martha W.
very friendly staffRon H.
Customer did not leave a comment.Brett L.
Customer did not leave a comment.Diamante' S.
Customer did not leave a comment.Enrique T.
The ladies were so nice and followed up the next day. Takes a special person to make social distancing still warm.Brian R.
These ladies were seriously the nicest out of all the locations I've been too. Would definitely recommend them out of all the uhaul places in Greenville.Jessica S.
Excellent and friendly service!Jeff A.
The service at this location is excellent. I chose mobile pickup, but little did I know it less convenient than checking out in person. I went inside and he got me in my rental quicker.Jake P.
Customer did not leave a comment.Bahrum K.
Checking in and out using the uhaul app was simple and took no time at all. The convenience of not having to worry about the opening or closing of uhaul offices gave me one less thing to stress about. It was wonderful!SARAH K.
Customer did not leave a comment.Kelvin S.
Outstanding customer service. Very friendly and helpful environment. I will definitely be recommending this location, and using it again.STAFFORD D.
The vehicle tires needed air. And there was no assistance on site. I had to take time out of my schedule to re-air them.David G.
Customer did not leave a comment.Shaft P.
Professional & helpful location. They have a large selection of boxes and offer storage rental as well.jule W.
Very good, thank you!Denys B.
Everything was greatClarence S.
The best in the businessDavid H.
Customer did not leave a comment.Vinod P.
Customer did not leave a comment.Francis G.
Customer did not leave a comment.Jeff A.
Customer did not leave a comment.Amy P.
Customer did not leave a comment.Inger B.
Customer did not leave a comment.Alexis V.
Customer did not leave a comment.selina B.
The rearview mirrors on the truck I rented were not functional. They would not adjust correctly and would drop down out of place when you hit a bump. It was nearly impossible to see what was around you.GARRETT D.
Was very easy and quick to rent. Personnel most helpful and polite.jackie S.
Customer did not leave a comment.robert S.
Christi when above and beyond to be helpful and provide the best value! She's a rare jewel.EMMA S.
Directions on what to do if the location's office is closed when you pick up equipment is not clear. Luckily the person that works weekends lived a few doors down and he came back to help.Tonya E.
The woman at uhaul was great. She opened the shop for me when it was a holiday and took care of my rental. Very pleasant and outgoing and wanting to help me. Great experience!! Thank You......Mark H.
Thanks for your help in working out another storage unit for us. All went well as usual!WINSTON P.
All positive. Will use this location again when needed.William T.
Customer did not leave a comment.Michael C.
Love renting the van. It holds alot more than what you would imagine!christy H.
Thanks Ladies! I'll be back!WINSTON P.
Customer did not leave a comment.William M.
Customer did not leave a comment.Matthew K.
I always use Evans Street Storage & Uhaul and I'm never disappointed!WINSTON P.
Customer did not leave a comment.Michael L.
Keep your vehicles washed. Looks not becoming out on the road.william P.
I've been doing business with Evans Street Mini Storage for 15 years & then they added Uhaul rentals to their company a few years back and we only do business with them. It's like doing business with family(the good side!). They always look after me and I wouldn't go anywhere else!ERWIN W.
Thanks for saving me! I should have made a reservation in advance but you got me out of a jam & found me a truck. I will be back but next time I'll give you alittle more warning!!Earl S.
Customer service was very good. I called about renting a U-Haul van. It was available for pick up within a hour. I was able to leave my personal vehicle over night and had no issues. Dropped off the U-Haul van the next day with no problems. Overall, I was satisfied with my experience of renting a U-Haul at Evens Street Mini Storage.Nolan W.
Always a great experience at this Evans Street location. Thanks ladies!LOUIS A.
Customer did not leave a comment.NICOLE S.
Customer did not leave a comment.james M.
They were awesome, easy to deal with and so willing to help.Sid B.
Customer did not leave a comment.Marvin E.
Service was great, met with a smile and a friendly face.Daryl L.
This was an outstanding customer service experience!BILL FREELOVE U.
Customer did not leave a comment.Marianne M.
There are two Uhaul dealers directly across the street from each other. I wasn't sure which one to go to. I thought they we all the same company. Maybe better signage?Gary B.
no commentsMichele M.
Label the drop boxes with a number 1 or 2. After an exhausting 4 hours of moving we couldn't remember which box held our keys. Hope we put them back in the correct drop box.Chris W.
Customer did not leave a comment.Briana T.
Customer did not leave a comment.Jimmy B.
Customer did not leave a comment.Brad M.
I can honestly say that I received the BEST customer service ever at your location. Christy went above and beyond to help us find a van. Even though we live 77 miles away, I would use your location again in a heartbeat! Thanks for caring so much for your customers! And a very special thank you to Christy! You are the BEST!Barbara O.
Better AttitudeDevon G.
Customer did not leave a comment.hale S.
Overall, this was an excellent experience.Mark S.
Customer did not leave a comment.JOE B.
Keep doing excellentFRANCISCA T.