Customer Reviews for Esprit Event Logistics LLC
(U-Haul Neighborhood Dealer)

51 reviews

1532 Lane Rd   Mount Holly, NC 28120

(704) 812-5736

Office Hours

  • Mon-Tue: 10 am–3 pm
  • Wed-Fri: 10 am–5 pm
  • Sat: 10 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(704) 812-5736

1532 Lane Rd
Mount Holly, NC 28120

Services at this Location:

Office Hours

  • Mon-Tue: 10 am–3 pm
  • Wed-Fri: 10 am–5 pm
  • Sat: 10 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Martin Lamprecht 
Rating:
5.0

Nothing. Excellent customer service and experience!

Jim Wolterman 
Rating:
5.0

Very friendly and knowledgeable

Lisa Griffin 
Rating:
5.0

Bill and Amy were very helpful. Thanks ALL

Clifford Smith 
Rating:
5.0

Customer did not leave a comment.

Melissa Wright 
Rating:
1.0

Show all charges at booking. Require franchisees to present all paperwork at time of booming. Require them to adjust gas gauge to accurate at time of rental so you do not get another unreasonable charge as I did. The truck was clean but the check engine light was on from the start. The manager said not to worry about it it had been checked and was fine. There was 8-10' play in the steering indicating a need for front end work.

James Motley 
Rating:
5.0

Service provided by Mr Bill Bowen was outstanding. I highly recommend this Uhaul center to everyone!

Robert Sherrill 
Rating:
5.0

Customer did not leave a comment.

marcus Brendle 
Rating:
5.0

They are very friendly! I was happy to rent from this place after i met the ppl who operate it. Will definitely use them again if needed.

Alvin Franco 
Rating:
5.0

Just a bit of trouble finding the office. The turn in isn't well marked and there are quite a few free standing buildings with no signage telling me which one to go to.

John Spivey 
Rating:
5.0

Great location. Quick and easy.

Andrew Nicklaw 
Rating:
5.0

The manager is a delight. He is clearly customer focused

Jaime Roman 
Rating:
3.0

We used the app. Our pick up was TERRIBLE!! We needed to pick up at 9am. Someone came to help at 9:30. He was nice and got our truck right away but…..we were late and it made our day very hectic! We should have received a discount. Get the app fixed

Spencer Grigg 
Rating:
5.0

Customer did not leave a comment.

RANDALL PARKER 
Rating:
5.0

Customer did not leave a comment.

JOSEPH Blanding 
Rating:
1.0

The heat/AC did not work in the truck. There was no attendant and I accidentally left my phone in the truck and the phone customer service person was useless.

Thomas Simpson 
Rating:
5.0

The man was very knowledgeable and answered all my questions. He was friendly and everything went well. I would and will recommend this location to all my friends.

JACK MORRIS 
Rating:
3.0

The place is a bit off the wall. Understood the client need and, to be fair, minimized our Safe Move claim.

Diane Roman 
Rating:
5.0

Customer did not leave a comment.

Donna Carre 
Rating:
5.0

Nothing needed all is good

Steve Redmond 
Rating:
5.0

Customer did not leave a comment.

Polly Plemmons 
Rating:
5.0

Customer did not leave a comment.

Devin Wilson 
Rating:
5.0

Friendly and helpful.

Laura Davis 
Rating:
5.0

Bill was extremely helpful and great to talk to. I will definitely use this facility again! Thank you!

Lisa Cleveland 
Rating:
5.0

Customer did not leave a comment.

Randy Overcash 
Rating:
5.0

Everything was perfect!!!

Renee Thomas 
Rating:
5.0

Customer service was fantastic, I even messed the guy who checked me in up and he remained pleasant and happy to help. This place isn’t the Taj Mahal but it is exactly what you need to rent a Uhaul.

Joseph Arrington 
Rating:
5.0

This location is a little off the main roads but the on-hand inventory of equipment rivals any prime U-haul location. I appreciated the personalized service and the opportunity to support local business! I give you 5 stars!

Matthew Sherlock 
Rating:
5.0

Customer did not leave a comment.

Domenique Miller 
Rating:
5.0

Customer did not leave a comment.

James Faulk 
Rating:
5.0

Clean, easy access

RAY NICHOLAS 
Rating:
5.0

Customer did not leave a comment.

Donna Quist 
Rating:
3.0

No rubber rings for chains.

Linda Hamrick 
Rating:
5.0

Customer did not leave a comment.

Jerry Karalla 
Rating:
4.0

I found it to be a very good value and no unexpected surprises

Raymond Cote 
Rating:
5.0

Customer did not leave a comment.

RODRIGO NOVOA 
Rating:
5.0

Customer did not leave a comment.

Jennifer Woodward 
Rating:
3.0

Disorganized but friendly enough. Truck was dirty inside.

Valerie Hall 
Rating:
4.0

The information I provide for the drop off was not used, which caused me to spend more money.

gilbert cesar 
Rating:
5.0

Customer did not leave a comment.

Susan Hornung 
Rating:
5.0

They doing very well,the Oficce the customer service is very good . Thanks.

Selso Varon 
Rating:
5.0

This was the best place in the area I could have picked to rent from U Haul. The staff was there exactly on time got right to me and got the paper work and trailer loaded quickly. They were very friendly and helpful. The equipment was well maintained and in excellent shape. 5 stars all the way.

tim parnell 
Rating:
5.0

Customer did not leave a comment.

Lorene Samuels 
Rating:
5.0

Customer did not leave a comment.

Bruce Gaudet 
Rating:
5.0

easy pick up and drop off

Guinevere Bell 
Rating:
5.0

I had reserved a furniture dolly with order and this location didn’t have one and was told I wasn’t charged for it but when I returned it early after hours and did self return I did get charged and I am waiting for refund.

JASON MCGEE 
Rating:
5.0

Great staff!

Barbara DiGioia 
Rating:
5.0

Only thing that comes to mind was I could not get UHAUL return app to access my current location during the return. I followed the help instructions to permit my phone to allow access, but was not able to complete the return process via the app.

Michael Walton 
Rating:
4.0

Customer did not leave a comment.

Floyd Fowler 
Rating:
5.0

Customer did not leave a comment.

RICKY WEST 
Rating:
5.0

Customer did not leave a comment.

THOMAS DANIEL 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top