Customer Reviews for Epic Storage
(Distribuidor de U-Haul del vecindario)

579 comentarios

10270 Decatur Blvd   Las Vegas, NV 89141

(702) 263-7783

Horario

  • Lun. - dom.: 8:30 a. m. - 6:30 p. m.

Services at this Location:

Contáctanos

(702) 263-7783

10270 Decatur Blvd
Las Vegas, NV 89141

Services at this Location:

Horario

  • Lun. - dom.: 8:30 a. m. - 6:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Didn't like that I returned my truck and no one was there to check me in. Very uncomfortable about leave back of truck unlocked. Also put keys in drop box and didn't know I would have to take pictures of gas gauge and speedometer.

Rudy V. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED C. 
Clasificación:
5.0

Tremendously friendly, great customer service and just wonderful employees. Everyone was extremely helpful, will do business with again.

DAVID JOSE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
1.0

I returned the uhaul with the same amount of gas it had when I picked it up, but was charged $18.45 in "EZ fuel sales" at $15.52/gallon. I have pics of the fuel gauge when I picked it up and when I dropped it off if you'd like to see them.

RAYMOND ANTHONY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA ELIZABET G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY THANNE H. 
Clasificación:
5.0

Overall great service! Kat was amazing!

JIMMY JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASEY GENE L. 
Clasificación:
5.0

The young lady at the front desk is very courteous, friendly and professional. Very good experience at this location.

CHRISTIAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANAIL KRASTEV D. 
Clasificación:
5.0

The reservation system allowed me to schedule a pick up at this location during a time that they were closed for a lunch break. This was rectified by the manager calling me in advance to schedule a modified pick up time.

Darryl S. 
Clasificación:
5.0

Keep up the good work.

DANAIL KRASTEV D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katleen R. 
Clasificación:
1.0

I made a reservation in person with a very nice lady one day before pickip. When I went there the next day, the man at the desk gave me all kinds of problems stating my debit card was not good due to it being prepaid. I was there for an hour and almost missed my next appt. He asked for somebody I knew to verify my phone number. When my friend did not pick up his phone, he refused to rent to me. It'd be nice if UHAUL makes that that "during" the reservation process. Once I verified a friend's phone number, then he demanded another number. When I started getting upset, he started cursing to himself such as shit, fuck, etc. This was one of my worst exeriences ever and I will never rent from UHAUL again. And I will tell everyone what a crappy service this location is. The lady was nice, but the guy was a total asshole. He tried everything to prevent me from renting a truck and even cursed. I rarely waste my time writing reviews but that guy was a complete asshole

MICHAEL HYUNG JI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon R. 
Clasificación:
5.0

Nothing!!!!

Reginald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BASILIA R. 
Clasificación:
5.0

Cat/Kat was the staff member who helped me when I picked up the Uhaul and dropped it off. She greeted as I walked in the door and was pleasant to talk to

Brenda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff N. 
Clasificación:
5.0

The customer service was amazing! It made me want to make sure that the truck was as clean as possible before I brought it back because she was so nice!

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beradette M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNDON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilson G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

Very polite, professional and friendly.

Georgia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Y. 
Clasificación:
5.0

The young lady at this location is very pleasant and helpful. She always has a welcoming smile on her face.

Krystle H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Camille R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan F. 
Clasificación:
5.0

Nothing, great job

Reginald S. 
Clasificación:
5.0

Nothing! The rental went off without incident.

Reginald S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Solomone N. 
Clasificación:
2.0

The people helping us were nice, but we booked with Epic on Rainbow and when we got there they said we were at the wrong location. When we received a confirmation call the day before , no one told us our truck was at a different location. Very frustrating!

David T. 
Clasificación:
3.0

U-Haul should not advertise a certain size truck if they are not going to have it available at location requested. If are then should give mileage reduction rate or reduce rate of bigger truck fee for i convenience. Just saying.

Vincent C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stadia W. 
Clasificación:
5.0

Awesome young lady that assisted me Very helpful and friendly Very efficient on getting me on my way She is a 10 as a employee

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S. 
Clasificación:
5.0

Super easy and fast. The girl who worked the counter at Epic Storage was really nice and helpful.

David K. 
Clasificación:
5.0

Nothing. Everything went well.

Reginald S. 
Clasificación:
5.0

If not broken . . .

Dennis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristal B. 
Clasificación:
5.0

The customer service agent (a female, I didn't get her name) that checked me in& out Was super friendly and helpful. I've rented many U-Haul in different states and never had such a friendly and easy experience.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime P. 
Clasificación:
5.0

The approval time should be shorter. Waited for over 20 minutes just to get approved especially on a time crunch.

Joseph R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Owen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

Nada

Maria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry K. 
Clasificación:
0.0

The process to actually get the trucks is a complete circle. The app just sits on loading screens. Definitely needs some tweaking. Ordered a 19.95 truck w/dolly for $7, but was charged $82 dollars. I will absolutely be disputing that charge. Overall very dissapointing experience.

ari B. 
Clasificación:
5.0

thank you great service from epic storage on 10270 Decatur Blvd.

Malcolm A. 
Clasificación:
4.0

Have a drop off box labeled for uhaul keys

Jonathan J. 
Clasificación:
3.0

Putting correct time it was returned. And being more upfront about payment. Over charged

Samantha K. 
Clasificación:
5.0

Mobile pickup is a great option! Step by step instructions take a little longer but are easy to follow.

Joey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cherill S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ana maria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danizel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yusuf O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Staceydee R. 
Clasificación:
5.0

Agent was awesome, pleasure to work with, thank you...

Chris A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne C. 
Clasificación:
5.0

Every think was perfect! Good customer service. All of your employees on decator and at Epic on Rainbow.

Robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
2.0

I have photos of how dirty the inside of the truck. There are ceumbs, ashes, dirt. It smelled of urine. The dolly latch in the back was broken and the seal on the blanket bag was broken. The man at the desk was dry and did not smile.

Cassandra M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope M. 
Clasificación:
5.0

I commend your Representative Miss Kat !! She was most excellent!! She is very knowledgeable and customer service oriented. I am going back to this location whenever I'm in the area for more moving needs. Thank you Uhaul !! Way to go Training your agents!!!! 100% !!!

silverio H. 
Clasificación:
5.0

Quick and easy process!

Colton C. 
Clasificación:
5.0

Very friendly and personable agent helped us. He made out rental very simple and quick. Excellent location and service.

Lawrence Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cal G. 
Clasificación:
5.0

Very friendly staff. Great job.

STEVEN P. 
Clasificación:
5.0

Everything was excellent. I forgot her name, but I spoke to a lady a couple times who answered the phone at this location. She was extremely helpful with deciding what size truck would accommodate a king size bed. ¡Gracias!

Natalie M. 
Clasificación:
5.0

Charge less on mileage rate for locals.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oliver B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto T. 
Clasificación:
5.0

Nothing,the process was easy and smooth as well as personal

Damond R. 
Clasificación:
5.0

Cat is very friendly and is an asset to your company

Gary E. 
Clasificación:
5.0

Nothing he had Excellent costumer service...

Angela G. 
Clasificación:
5.0

The young girl (I think her name is Cad) on the phone and at the front desk was extremely helpful and friendly,

Jack H. 
Clasificación:
3.0

I was told 54 dollars and they charged me 70.00

Angela L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alden R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
5.0

Everything was clearly explained in a quick & friendly manner. The person at the front desk was helpful & made the rental experience pleasant. ¡Gracias!

Angelica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kwasi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

the gentleman that helped was extremely nice friendly made the process very easy and simple would go back again on my next move

Mark G. 
Clasificación:
5.0

The gal was very nice and accommodating.

Nancy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cal G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina B. 
No se han enviado comentarios para esta ubicación.

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