Comentarios del cliente para Enumclaw Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Enumclaw Self Storage

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Ann L. en

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Nothing the most friendly efficient clean place around

John E. en

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El cliente no dejó un comentario.

Donald F. en

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Get the bugs out of the computer syste,

Larinda H. en

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El cliente no dejó un comentario.

Jason B. en

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El cliente no dejó un comentario.

Raymond B. en

Grado:

I love this branch of Uhaul they are absolutely great,. Excellent service fun and friendly. It is the best one I have ever dealt with and will continue to do business with this branch.

Larinda H. en

Grado:

Great place to rent from

Kevin S. en

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El cliente no dejó un comentario.

Jamie H. en

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El cliente no dejó un comentario.

Mark N. en

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El cliente no dejó un comentario.

Jim R. en

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El cliente no dejó un comentario.

Jim R. en

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El cliente no dejó un comentario.

Michael G. en

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El cliente no dejó un comentario.

Karen W. en

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Can't think of anything!

dave D. en

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El cliente no dejó un comentario.

Jean C. en

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El cliente no dejó un comentario.

Susie M. en

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El cliente no dejó un comentario.

Jonah B. en

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El cliente no dejó un comentario.

lisa J. en

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El cliente no dejó un comentario.

dave D. en

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El cliente no dejó un comentario.

GERALD B. en

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El cliente no dejó un comentario.

Tony A. en

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El cliente no dejó un comentario.

George E. en

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Just keep up the good work the gals that were renting were really nice and helpful

George E. en

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El cliente no dejó un comentario.

LINDA V. en

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Newer Van, drove well, comfortable, good radio.

Deborah W. en

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El cliente no dejó un comentario.

William M. en

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El cliente no dejó un comentario.

Randy D. en

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Great service, newer truck. Great overall experirnce

Tamara M. en

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The best women up front. So helpful, informative and congenial thatI love gping there to rent a truck??????

Corey M. en

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El cliente no dejó un comentario.

micheal C. en

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El cliente no dejó un comentario.

Kathleen C. en

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We've rented from this location several years in a row. Fabulous service and very helpful!

Heather I. en

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El cliente no dejó un comentario.

Jason C. en

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Excellent service at a good price for what I requested. Don't change a thing

Shawn S. en

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El cliente no dejó un comentario.

John S. en

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El cliente no dejó un comentario.

Dustin L. en

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El cliente no dejó un comentario.

Michelle N. en

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El cliente no dejó un comentario.

Randall P. en

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El cliente no dejó un comentario.

Nicholas L. en

Grado:

Very professional and friendly staff and convenient rates. Would recommend this to anyone looking to haul stuff.

Tamara M. en

Grado:

the gas gage seemed to stick upon filling...I needed to bevonectenth over one half gallon. I dispensed gas and turned the key to get to that level. Over and over, I turned the key it would only register 1/2 tank. Finally after 71.00 it showed almost a full tank. Felt kinda like I was cheayed by the corp. Certainly not the locations mess up. Overall though the peoplexat Enumcllaw appreciate my business. I am a re stager and so use trucks often

Glenn J. en

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El cliente no dejó un comentario.

Shaun M. en

Grado:

I rented a car trailer. Didn't expect it would be clean.

Dennis C. en

Grado:

Nothing I can think of.

Samantha H. en

Grado:

This was, by far, the absolute worst customer service experience I've ever had the misfortune of dealing with. I will literally avoid using Uhaul at all costs (both fiscal and logistic) from now on. First of all, when I reserved my truck online I was unable to see my reservation via web or the app. Then, a representative called me to change the location of my truck pick up to a place about an hour out of my way. I asked them why I couldn't see my reservation and they were unable to troubleshoot it for me, but seemed unconcerned. Several days later I still couldn't see the reservation and was getting concerned so I contacted customer service again via email. They tried to troubleshoot it for me and ended up telling me the reservation code was different than the code in my confirmation email for some mysterious reason. Still couldn't access my reservation, and the employee told me they were going to have to "go home for the day now". So, after many connections with Uhaul we finally arrive at the day where I'm suppose be able to pick up my truck with the app or website. I arrive and my reservation is FINALLY there but is telling me to call customer service AGAIN. So, I call and the lady on the phone tells me that I can't rent my truck today because there is a "driver's license discrepancy" (whatever that's supposed to mean) on my account from four years prior and the department who could solve the problem is closed on the weekend so I can't rent my truck that I'm trying to use to move to all of my belongings out of the house I just closed on and need to vacate and take them to a different state until two days from now, and possibly not even then. Obviously I was irate, especially since not a single person from Uhaul that I spoke to up until this point said ANYTHING about this issue to me when it could have been handled during the week. So... I hang up the phone sobbing and angry because the stress of selling my house and moving to a different state has officially just broken me- thanks to Uhaul's garbage customer service. My poor husband calms me down, and after calling several other rental companies who can't accommodate a last minute order for such a large truck, we try to call Uhaul again. This time I get a gentleman on the phone who is MUCH nicer. He discovers the same thing the former agent did, but instead says "Well it looks like there was no damage to anything you've ever rented, so I'm going to take a chance that you aren't criminals and rent the truck for you." Thank God for this guy- literally the only worthwhile customer service person at Uhaul. He fixed our problem (two hours after we were supposed to pick up our truck) and we were off to Oregon. I will never use Uhaul again if I can feasibly help it, and no, I would not "recommend it to a friend" ... or an enemy for that matter.

Jon B. en

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El cliente no dejó un comentario.

Lyle B. en

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El cliente no dejó un comentario.

Sally Z. en

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El cliente no dejó un comentario.

Sabrina D. en

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El cliente no dejó un comentario.

EVELYN M. en

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I had a bad experienced at this time! customer service is very poor!!

JOHN K. en

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El cliente no dejó un comentario.

Daniel O. en

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El cliente no dejó un comentario.

Jeremy O. en

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The staff were very friendly and helpful, they made my experience easy. I would definitely recommend this location to anyone.

Andrew D. en

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El cliente no dejó un comentario.

Floyd H. en

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El cliente no dejó un comentario.

patricia C. en

Grado:

Great customer service...very friendly.

Ryan K. en

Grado:

This is by far the best uhaul experience I have ever had. This will be the only location I rent from, even if it is not the closest. They delivered the epitome of customer service.

Dale S. en

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El cliente no dejó un comentario.

susie P. en

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El cliente no dejó un comentario.

Christopher C. en

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The Trailer itself was a huge disappointment and I was not satisfied at all. Altered wheel straps and faulty lighting made things very sketchy.

Patrick R. en

Grado:

Signs on the door that say U-Haul. It's a storage facility and no exterior indication of a dual company office.

Russ T. en

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El cliente no dejó un comentario.

debra G. en

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El cliente no dejó un comentario.

Terry P. en

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El cliente no dejó un comentario.

Ty M. en

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Very nice and helpful staff. Truck was great.

John P. en

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El cliente no dejó un comentario.

sean W. en

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El cliente no dejó un comentario.

SHELDON A. en

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Friendly, helpful and courteous

Dale S. en

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El cliente no dejó un comentario.

Joseph S. en

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People in the office were very efficient and nice. Van was ready as scheduled.

Tim R. en

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El cliente no dejó un comentario.

Gill B. en

Grado:

People at Enumclaw storage are the very best: professional, understanding and committed to give the customer the best possible value. Excellent at determining the best option for the customer. Very customer oriented. The regional territory managers could learn a lot about customer service from the people at Enumclaw!!!

MARTIN G. en

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El cliente no dejó un comentario.

Kelsey A. en

Grado:

The only issue I had was that I had to pick up my Uhaul in a different location than I had requested. I did however get millage compensated which was helpful. Overall the ladies behind the front desk were very helpful though.

Shannon J. en

Grado:

I picked up from Enumclaw due to a truck not being dropped off in Kent. While the Kent team did everything they could do to make the situation better, it was a disappointment that there’s no update or system in place if someone doesn’t drop off uhaul rental in time for next person.

Tracy G. en

Grado:

Best uhaul and storage experience ever. Great people, great facility.

Carlos G. en

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El cliente no dejó un comentario.

Mike H. en

Grado:

Was a great experience!

Jerry B. en

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El cliente no dejó un comentario.

Edgar S. en

Grado:

Very nice people to deal with. Made reservations online, everything went really well. I’ve rented here before and always had a pleasant experience. Thank you.

Yvonne J. en

Grado:

Thank you

Ben C. en

Grado:

Customer service was excellent. The whole rental experience was awesome! Only recommendation would be to have more trucks available. We got lucky getting this one at this location. We're renting a trailer this weekend & will be lucky if we get it close to our house.

Polly K. en

Grado:

El cliente no dejó un comentario.

aaron J. en

Grado:

Always top notch!

John H. en

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El cliente no dejó un comentario.

Aleck K. en

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El cliente no dejó un comentario.

mary D. en

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El cliente no dejó un comentario.

mike B. en

Grado:

Super easy and excellent desk service.

Daniel B. en

Grado:

Employee's were very helpful. (Enumclaw Self Storage) Highly recommend them for any storage or moving needs. I requested to have the U-Haul picked up at Platuea Storage in Enumclaw the weekend before and somehow they didn't have a truck for us. So had to put off move to another weekend and more pressure to get job done.

CHARLES J. en

Grado:

El cliente no dejó un comentario.

Linz D. en

Grado:

The location has great staff!!

Alice R. en

Grado:

The clerks were friendly and efficient to get the paperwork done and on our way.

Julia V. en

Grado:

Awesome customer service

Keith L. en

Grado:

Person was very nice and went out of her way to accommodate us. Would definitely recommend

Curtis T. en

Grado:

Have a portable vacuum available at turn in time.

MARLENE M. en

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El cliente no dejó un comentario.

scott W. en

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El cliente no dejó un comentario.

TOM S. en

Grado:

Always great service.

Robert E. en

Grado:

The Representative that helped me was very nice and had a personality that made the transaction one of the best.

gary J. en

Grado:

El cliente no dejó un comentario.