Customer did not leave a comment.thra H.
Customer Reviews for Ennis Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Arline R.
They were very professional and plellightDeacon Bobby Way S.
Customer did not leave a comment.JENNIFER D.
Customer did not leave a comment.Serena C.
Customer did not leave a comment.Lenita A.
A.J. seemed distracted and sloppy at drop off. He tried to keep my copy of the paperwork like he would deal with trailer return later. He did disconnect the trailer and then started to leave without saying anything...I had to confirm that we were done. Over 22 hours later the app still indicated that the trailer had not been returned. I had to contact Ennis Feed and Karen was able to finish the check-in properly.BRENT E.
Customer did not leave a comment.YURITZI S.
Customer did not leave a comment.Wesley J.
Customer did not leave a comment.Dustin H.
Truck was in serious need of maintenance. Brakes were shot. Power steering was fucked. High beams didnt work. And it had no washer fluid.Justin G.
Customer did not leave a comment.karen M.
Very nice people, very helpful and courteous to customers.David R.
Customer did not leave a comment.Madison W.
Customer did not leave a comment.thomas C.
Customer did not leave a comment.Ashley H.
Communication. After I had to make a change in schedule, none of the communication was correct about anything. Your automation stinks.Timothy S.
Fast and easy to drop off.David P.
The folks at Ennis feed were amazing. Thank you for your help!patricia J.
easy drop off location.Jonathan S.
Customer did not leave a comment.Sergio D.
Customer did not leave a comment.JUSTIN W.
Only issue I had was that my rental had to be returned to the same location I wasn't aware that some rentals are not available for "one way" rental.Learn something new!Customer reps were very friendly and helpful,though.No issues thereJanie L.
Not surejerry H.
Personnel were kind and knowledgeable east to work withRichard C.
The rental rates aren't stated it's only for 4hr incrementsKarissa S.
Ennis Feed Store (Karen & AJ)was very informative & walked me through how to use the rental. I was able to pay and received my receipt via email promptly. Great trailer and experience.RAYMOND F.
Give paperwork to customerDavid M.
Customer did not leave a comment.John F.
Was a not pleasant experience I need to drive 45 minutes from my home to pickup the truckRicardo F.
Everything went well, customer service was greatAnesia C.
The truck is old and had several warning lights on.Carlos O.
Nothing, the location was perfect and the people at ennis feed were awesome!robert O.
Customer did not leave a comment.Glenna W.
Customer did not leave a comment.Lauren P.
Customer did not leave a comment.Billy W.
Highly recommend. Extremely efficient, organized, and friendly service.Milton G.
Customer did not leave a comment.Angela P.
Never received a receipt. Amount of $38+ paid was three dollars higher than initial of $35 (including taxes and insurance). Convenient location.Michael Fulgham F.
Customer did not leave a comment.Joshua H.
Customer did not leave a comment.Danny L.
Fast and friendly servicePamela C.
Friendly and efficient. Very much recommend.Randy W.
Excellent customer service. Efficient and Professional. Very Good Experience with Ennis Feed.DENNIS G.
Customer did not leave a comment.ROBERT S.
Nothing at this location as they had excellent customer service and you can't ask for more than that!Dawn J.
Customer did not leave a comment.cody B.
Customer did not leave a comment.Danny L.
Just an easy and hassle free experience with great customer service, you couldn't ask for much more.John M.
Customer did not leave a comment.Cynthia C.
Excellent customer serviceJOHN W.
Customer did not leave a comment.Khaled M.
Thank youRichard H.
Customer did not leave a comment.Cheryl J.
Very friendly and helpfulEarl G.
We reserved a time days out. Never received a phone call from Uhaul to let us know they were informed the night before or pick up time that the Uhaul wouldn't be ready. When we arrived to pick it up, we found out not only was our reservation not ready, but there were no other available trucks in the state of Texas the same size. We we're supposed to have the truck at 10am and didn't receive it until 2:30pm. Uhaul never once called, apologized, or offered to right the wrong on their part in any way. The sweet lady that runs the pickup location went above and beyond trying her hardest to fix it herself. I well refrain from using a run down company with a huge lack of customer service in the future. We spent over $400 for a truck we couldn't even use but for 24 hours and had a huge strain on both our timing and finances due to Uhaul's inability to fulfill its promised reservations.Joelle H.
Customer did not leave a comment.MARK J.
Sweet people and courteous. No hassles.mike M.
Location was closed. Returned trailer with no issues.Charles P.
Customer did not leave a comment.nelda C.
Customer did not leave a comment.Christopher L.
Customer did not leave a comment.STEVE S.
Customer did not leave a comment.SAUL V.
Customer did not leave a comment.Jeremy G.
Customer did not leave a comment.edward B.
Steering on truck needs to be tightened up it's really loose. Steering wheel is not straightDebra B.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.David D.
Customer Service was greatBrenda Joyce C.
The last 2 times I needed a pickup but had to settle for a cargo van which was harder to work out of. They are having a hard time getting pickups.ROCKY S.
Customer did not leave a comment.Vicki R.
Friendly and detailed service!! Very helpful and didn't mind answering questions! Great location! Easy in and out!PaulGidudu P.
Customer did not leave a comment.TRENT G.
They did an excellent job, service was fast and friendly.NICHOLAS J.
Customer did not leave a comment.SURAJ G.
Customer did not leave a comment.Roy S.
Agent was very nice and helpful.Brenda Joyce C.
Customer did not leave a comment.william D.
The folks at Ennis Feed Store are AWESOME! Bling Blinky of tEXAS Shout Out: We will rent here again if EVER we need a U-Haul - Thanks so much!! Great equioment and easy to get through the process!paula B.
Ennis Feed is awesome. Great friendly people that made the whole experience easy.David E.
Customer did not leave a comment.John C.
Wasn't comfortable dropping trailer. The guy there didn't want to do me a receipt. They did actually email me one later.Larry B.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Sergio L.
Very helpful and understandingLisa R.
they were awesomeJOE H.
In the truck I rented, the AC stopped working after being on the road for 20 mins. I had a four hour drive so it was not very pleasant but I am a fan of using uhaul.SAMMIE L.
I can't think of anything. The young lady was very helpful over the phone before we arrived and when we picked up the U-Haul. She was also very accommodating when we needed extra time with the U-Haul. Thanks again and we would recommend renting there anytime.Ricky O.
There needs to be some type of wifi or hotspot placed. It took me 45 min to return a truck due to no signal at the area.Christopher G.
Great customer service!Justice E.
No commentjames C.
Customer did not leave a comment.Andrea R.
Customer did not leave a comment.JAMES S.
Customer did not leave a comment.Debra B.
Battery was dead in the truck so had to get another one.. delayed 30 minutes in picking to the vehicle and although she said she changed the contact to a new truck number, we hope that we don't get charged extra.Kelli R.
Trailer had 15 used furniture pads and some bags that I had to dispose of when I got home and opened the trailerRobert G.
Not a thing!!! The people are friendly, helpful and efficient! The truck I got this time was immaculate!Kathryn W.
Customer did not leave a comment.Kevin P.
Not a thing. The people are already doing a great job!!!Kathryn W.