Comentarios de los clientes para Englemans Texaco

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Englemans Texaco

Clasificación general:

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Jack P.
Clasificación:

Excellent service, I would highly recommend.

STEPHEN B.
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The gas station looked quite antiquated and very messy. Not an inviting atmosphere.

William J.
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El cliente no dejó un comentario.

MICHAELJAMES S.
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El cliente no dejó un comentario.

Patricia B.
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El cliente no dejó un comentario.

MARY A.
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El cliente no dejó un comentario.

jim S.
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According to the guy at the turn-in place they overcharged me for the plug adaptor

Aaron M.
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El cliente no dejó un comentario.

Will T.
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Can't say enough good things about these guys

william Y.
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El cliente no dejó un comentario.

Theo S.
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El cliente no dejó un comentario.

Anne W.
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Super friendly folks who were very accommodating. Would definitely use again!

David H.
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El cliente no dejó un comentario.

thomas B.
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El cliente no dejó un comentario.

Melissa B.
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El cliente no dejó un comentario.

Stephen L.
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El cliente no dejó un comentario.

Will T.
Clasificación:

Use these guys all the time

TERRI T.
Clasificación:

Englemans is great. UHaul calling to check if I've picked up or dropped off, claiming it's late when it's not, communication needs improvement. I can't help the fact that location was closed when we dropped the trailer off.

John H.
Clasificación:

Equipment is well maintained. Van was completely clean upon pick up. Dealer was friendly and efficient. I appreciate the online registration. In my experience, Mr. Engleman is a great representative for U Haul organization. This has been a great experience. Hope to use this franchise again in the future.

Tamala N.
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El cliente no dejó un comentario.

John B.
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El cliente no dejó un comentario.

Jessie K.
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Apparently a fuse must have been blown because after we picked it up we realized none of the cell phone charger connections worked. This was an inconvenience as we had t drive it cross country that way.

roger B.
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The owner was great to work with, answered my questions, no hassle!

Terry H.
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El cliente no dejó un comentario.

WILLIAM A.
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El cliente no dejó un comentario.

Derrick H.
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El cliente no dejó un comentario.

JENNIFERLISA C.
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El cliente no dejó un comentario.

ANDREW P.
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When I called the 800 number to reserve the tow dolly the lady I talked to was rude. I had to ask her three times how it works and all she kept asking for is my credit card. I explained to her that I needed to know where the unit was and she hissed at me. Very unprofessional and poor customer service. She finally answered my question at the end. When I'm dealing with vehicle issues and under all kinds of pressures the last thing I need to deal with is a unprofessional rude lady.

nancy T.
Clasificación:

Best uhaul place !! So so helpful when I realized our truck was too small .

CHARLES B.
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El cliente no dejó un comentario.

Kirk M.
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Truck was in good shape and the service was excellent. I am sure there are ways to improve the experience but I cannot think of anything at the moment.

Steve M.
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Very nice staff ... Very accommodating ... Great customer service

Patricia I.
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Everything was great.

Susan B.
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El cliente no dejó un comentario.

Charles L.
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El cliente no dejó un comentario.

Jeff H.
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El cliente no dejó un comentario.

Stephanie C.
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Mobile pick up did not work. Location was closed. Tried to call Richmond for assistance, but spent 7 minute on hold before they turned the phones off for the day/disconnected my call. Had to drive 45 miles to my destination without the truck and drive back to pick up the truck the next morning.

Van M.
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El cliente no dejó un comentario.

Adam F.
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Uhaul should ensure locations keep actual inventory up to date. This location didn't have a 20ft truck as was requested, ordered, and confirmed via phone call one week prior with Uhaul. When arriving for pick up, only option was a 15ft, but the location couldn't give us a discount on mileage (as multiple trips would need to be made in a much smaller truck than anticipated), and suggested we call Uhaul directly to sort it out because they couldn't change mileage rates. We did and came back about an hour later per Uhaul's instructions/change to the appointment time only to be told that all the 15ft trucks had been rented. We protested as we had only been gone an hour (half of which was spent on hold waiting for Uhaul to pick up) and could easily see at least two 15ft trucks sitting in the parking lot outside. The individual we worked with very rudely said that we had left and it was basically our fault for not taking what they had when we could. But, they told us to call Uhaul to sort out the pricing/rates! After getting on the phone with a Uhaul representative again about this new issue, Uhaul corporate made a call to the location directly, and suddenly they came back out very friendly and said they had a 15ft truck available after all. We needed the truck and couldn't get anything else from another location close by (we asked Uhaul while on the phone), so we took the 15ft they had. But, overall very poor customer service and extremely rude. Lastly, no one was wearing a mask or practicing any type of social distancing.

John B.
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El cliente no dejó un comentario.

Brian M.
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Very friendly, courteous, and helpful gentleman working there.

Ronald D.
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El cliente no dejó un comentario.

christe E.
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El cliente no dejó un comentario.

Christopher S.
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El cliente no dejó un comentario.

SAWYERHOWARD L.
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Used the app - no person to deal with.

Glen S.
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Excellent location and people. Great to deal with. Hope to see them again.

Tork M.
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El cliente no dejó un comentario.

donnie M.
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El cliente no dejó un comentario.

Sarah L.
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Difficult to get into the parking lot. Also, the sign that indicates the gas on site is "cash only" is almost impossible to see until you've already turned into the parking lot.

Leland H.
Clasificación:

There was an error in their billing of me on the back of the digital order I submitted, which resulted in them overcharging me both prior to rental and following rental return, BUT it was remedied quickly and effectively by the Uhaul Customer Support team and the owner at this location was nice and helpful otherwise.

Donald P.
Clasificación:

Great experience

Thomas G.
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El cliente no dejó un comentario.

LeAnna B.
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Have more professional people that will be respectful and informative without attitudes.

anthony H.
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El cliente no dejó un comentario.

kevin S.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Lindsay S.
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The men that work and run this place are the nicest men I have ever met. If they have not already got one, they need a bonus. It was my first time using uhaul, and they made my moving experience less stressful than it normally is. I really appreciate them, and will go back and recommend their location to others.

Ken H.
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El cliente no dejó un comentario.

Tamika M.
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El cliente no dejó un comentario.

Stacy L.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

Misty B.
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The guys that own / run this place is Awesome... You cant go wrong with this company... Thank you, Misty Bennett

Charles B.
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El cliente no dejó un comentario.

Aaron M.
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I used the online check-in and the truck was ready when I arrived. The guys that work at this location are friendly and helpful.

Robert P.
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El cliente no dejó un comentario.

Will T.
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I use these guys all the time. Nice outfit

Jim S.
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El cliente no dejó un comentario.

Dean K.
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Dennis is always helpful, courteous, and quick.

Robert P.
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El cliente no dejó un comentario.

jennifer T.
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Helpful, easy to work with. Available and had what we needed on hand and was flexible with our dates until we were able to firm it up with a towing vehicle. Car trailer.

vesna K.
Clasificación:

Cleaner location

Baron S.
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El cliente no dejó un comentario.

Misty B.
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El cliente no dejó un comentario.

BRYAN C.
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They've been U-Haul for 50 years. The place has ‘character' and they are surprisingly efficient, knowledgeable and really nice!

Amanda M.
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El cliente no dejó un comentario.

John G.
Clasificación:

Operators were helpful and personable

Oretha G.
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I just dropped off

Dennis M.
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No where to park or turn around.... Has TRASH & JUNK just EVERYWHERE... & its hard for older people that dont really know much on technology to return rentals if no one is in office/business..... Thank you...

Lester J.
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El cliente no dejó un comentario.

Richard B.
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Rental charged to wrong credit/debit card. Employee needs to listen when giving directions on which account to charge!!!

Dean K.
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El cliente no dejó un comentario.

gillam G.
Clasificación:

Clean the equipment (truck cab) more often.

Joey K.
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El cliente no dejó un comentario.

Dorcas B.
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El cliente no dejó un comentario.

Joseph W.
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The two gentlemen (brothers) were excellent. Very friendly. Very helpful. Would totally use them again.

john C.
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El cliente no dejó un comentario.

FERENC K.
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El cliente no dejó un comentario.

Matthew G.
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El cliente no dejó un comentario.

Arthur K.
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El cliente no dejó un comentario.

Charley B.
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El cliente no dejó un comentario.

JON G.
Clasificación:

This place went out of their way to help me out with my car and get it off the highway and loaded on the auto transport so my wife and I could get home quickly. Very friendly staff. Highly recommend them.

russell W.
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El cliente no dejó un comentario.

Jill U.
Clasificación:

Always helpful and easy to work with

Adam C.
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Good customer service and quick pickup/delivery.

Zachary F.
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Excellent drop off/service.

Richard K.
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El cliente no dejó un comentario.

Joey K.
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El cliente no dejó un comentario.

Angel F M.
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El cliente no dejó un comentario.

david R.
Clasificación:

Fast, helpful and knowledgeable service. I would definitely use this location again.

Charles B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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