Comentarios del cliente para Elmcrest Properties Inc
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Elmcrest Properties Inc
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Barbara H. en
The contract screen indicated that there were free boxes. You should change that, as there weren’t.
Patrick K. en
The truck was very clean but ther was no power steering. it sound like it neede power steering fluid.
John T C. en
The staff here helped me pre-book the rental, even though I was picking it up in BC. Super helpful and informed. I did the key drop, and got my bill VIA e-mail. No issues with the return. Great service!
Louanne R. en
Advisable to have associate take customer to the actual rental equipment for confirming that the equipment has been hooked up correctly.
Neil S. en
Young Lad named (I think) Thomas signed us out and back in.....Very pleasant and professional Truck was perfect for the job
Lynette H. en
when a truck is booked at a certain location it should not be changed to make the customer drive out of their way to get it. I booked a truck 4 months in advance and it was moved 45 minutes away. Time is valuable when moving. Chris was excellent in meeting my needs. thanks Chris Lynette
tracy R. en
The truck we got the high beams didn't work and the wiper blades we horrible. Not great, since we were traveling in the rain. We also have been over charged for our truck and we are not impressed.
paul H. en
I wish there was more trailers we could leave at any location, it’s ridiculous that I have to drive that trailer back down here. I would assume that it’s because these are the most common trailers rented so that’s why U-Haul makes the rental buy them, but it’s ridiculous.
Gillian B. en
Wasn’t given the truck I ordered, was given a smaller one, which didn’t fit everything I had. The steering was awful, pulled to the left. Customer service at the general number was not helpful whatsoever, would not use U-Haul again
Sharon V. en
Did everything possible to make sure I was happy using U-haul.
Bala B. en
I was able to communicate to the pick up location and review easily.
Deborah M. en
Truck started out at $19.99 and our final bill was $151.69. Not sure how that happened.........
Jessica Z. en
Arranging pick up and location took 4 hours of my time to get a trailer and had to drive 25 mins out of town to get a trailer due to uhauls error and only recieved 2.45 dollers off. And was hung up on 3 times on the phone to even get that 2 dollers off. Where i picked up was fantastic. The service before that will make me never rent uhaul again
Michael C. en
Was able to drop off at the place we requested. Thomas was quick and friendly. It was a very smooth drop off.
alison B. en
Chris was very pleasant and knowledgeable. He arranged everything for me over the phone and even called the day of the rental to tell me everything was in order. I will definitely hire another Uhaul from Chris and the Erin location.