Customer Reviews for Elite Kreations
(U-Haul Neighborhood Dealer)

1,196 reviews

731 E 2nd St   Jamestown, NY 14701

(716) 708-1708

Office Hours

  • Mon-Sat: 7 am–5 pm
  • Sun: 8 am–2 pm

Services at this Location:

Contact Us

(716) 708-1708

731 E 2nd St
Jamestown, NY 14701

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–5 pm
  • Sun: 8 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

garland harris 
Rating:
5.0

Customer did not leave a comment.

EVERLINDA rodriguez 
Rating:
3.0

Customer did not leave a comment.

ben osman 
Rating:
5.0

Great experience:)

TAMARAMARIE HOLLINGSWORTH 
Rating:
5.0

Very happy with doing business with these people and will always go back

James Dubois 
Rating:
5.0

Customer did not leave a comment.

DANIELE WALSH 
Rating:
2.0

Mark the location better

Peter Higgs 
Rating:
5.0

Friendly and easy to work with. Very accommodating. Highly recommend Elite Kreations.

steven lord 
Rating:
5.0

Customer did not leave a comment.

kendra parson 
Rating:
5.0

Customer did not leave a comment.

Robin Knepshield 
Rating:
5.0

Customer did not leave a comment.

James Slick 
Rating:
5.0

None

jerome BELLAMY 
Rating:
5.0

Easy to work with, accommodating, friendly service. Website was a little buggy for me on my phone, but things worked well at the office.

steven lord 
Rating:
5.0

Very professional

Christina Miller 
Rating:
4.0

Customer did not leave a comment.

Sandra Kopiczak 
Rating:
5.0

Manager was clear explaining rental and courteous. Hard to improve on that.

thomas goodell 
Rating:
4.0

Very good service, truck was clean and good shape, friendly staff

Andrew Bemis 
Rating:
5.0

Great service! Very accommodating and helpful

Ted Wyberanec 
Rating:
5.0

Excellent experience and equipment rented was excellent. Worked well.

rick flood 
Rating:
5.0

Customer did not leave a comment.

Paula Villa 
Rating:
5.0

Nothing that I can think of

david best 
Rating:
5.0

Made the reservation only yesterday. The truck was ready to go when I arrived early this morning. Staff was very friendly and accommodating. I appreciated the last minute tips Robert gave me as I had not previously driven such a vehicle.

Connie Bowen 
Rating:
5.0

Customer did not leave a comment.

victor karas 
Rating:
5.0

Customer did not leave a comment.

Kimberly Johnston 
Rating:
5.0

All the moving pads were wet and smelled of mildew

Kevin Karr 
Rating:
5.0

Customer did not leave a comment.

Michael Hackmer 
Rating:
2.0

The truck its self was great. However was made to feel like a nuisance and imposition when picking up the rental.

Dorothy Seastedt 
Rating:
5.0

Customer did not leave a comment.

Douglas Cali 
Rating:
5.0

Customer did not leave a comment.

william goldsberry 
Rating:
5.0

Customer did not leave a comment.

Barry Nelson 
Rating:
3.0

Customer did not leave a comment.

Roger Paine 
Rating:
5.0

Maintain your excellent level of service provided ⭐️⭐️⭐️ Thank You

Sebastian Triscari 
Rating:
5.0

Customer did not leave a comment.

Katherine Lindquist 
Rating:
5.0

Excellent customer service and outstanding professionalism

Vaughan Moody 
Rating:
5.0

Gary and Robert were professional and knowledgeable

Steven Bianco 
Rating:
5.0

Excellent service!! Thank you so very much Robert! You’re definitely a lifesaver!

jodi dickerson 
Rating:
5.0

Customer did not leave a comment.

Stacy Sagher 
Rating:
5.0

They are very helpful

BARBARA BAKER 
Rating:
5.0

Elite kreations was absolutely incredible. Was able to get me a truck last minute to move. Customer service was phenomenal! Could not have asked for a better experience.

Carl Seastedt 
Rating:
5.0

Customer did not leave a comment.

susan salgado 
Rating:
5.0

Customer did not leave a comment.

Karri Johnson 
Rating:
5.0

Satisfied with the experience :)))

Steph Hess 
Rating:
5.0

Customer did not leave a comment.

Joshua Kratochvil 
Rating:
4.0

Everything went extremely well.

THOMAS GOODWILL 
Rating:
5.0

I have to say the people were amazing went above and beyond my expectations. The guy in the office is great and exceeded my expectations just amazing experience so great full you guys thank you so much.

lawrence rowland 
Rating:
3.0

Used common sense, but still wasn’t clear where to leave trailer after hours. Felt uncomfortable in that part of town too.

William Caballero 
Rating:
5.0

Customer did not leave a comment.

Bert DeVlieger 
Rating:
3.0

Outstanding cargo van -- brand new! And excellent service all the way around. Only drawback was the location is very tricky for parking. I'd definitely use this company again.

ian KELLOGG 
Rating:
5.0

The rental process was easy and quick. Van was brand new and perfect for the job. Staff was great

Bob Strickland 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Heacox 
Rating:
5.0

Was not sure if I could find a truck on such short notice. Elite Kreations came through for me.

keith braley 
Rating:
5.0

The young men were very professonal and curtious. Arived early and got the job done in no time.

Wendy Olson 
Rating:
5.0

Customer did not leave a comment.

David Braund 
Rating:
3.0

The wipers should be replaced.

Sean Klein 
Rating:
4.0

Customer did not leave a comment.

Orhan Beckman 
Rating:
5.0

It was an easy process and we appreciate a nice clean safe vehicle.

Heleena WALTER 
Rating:
5.0

customer service was on point

Carlos Rosario 
Rating:
5.0

Customer did not leave a comment.

Robert Eames 
Rating:
5.0

Customer did not leave a comment.

DAN ABERS 
Rating:
4.0

Omgosh !!!!! Amazing experience! I have rented uhauls in the past at other locations, and I tell you the trucks were spotless inside. The transaction went smoothly and efficiently! I got exactly what i paid for and on time. Thank you!

Tammy Gutknecht 
Rating:
5.0

Customer did not leave a comment.

Michael Monroe 
Rating:
5.0

Very good communication regarding drop off done by text. Easy to find and return the truck. Very satisfied with good service.

Rena Kaminski 
Rating:
5.0

Customer did not leave a comment.

ROBERT REEDY 
Rating:
3.0

I feel like there was a lot of hidden fees. Didn’t expect to me paying $300+ when I only drove 40 miles.

Kiela Thompson  
Rating:
5.0

Great service, truck was clean and well maintained. Great place to rent a truck whenever needed..

ALFREDOD BALARIN 
Rating:
2.0

I drove 8 miles and put in 2 plus gallons before returning it and was then charged for 3 gallons as it was parked on a hill where I parked it.... 15 dollars for 3 gallons!

Dan Miller 
Rating:
5.0

Customer did not leave a comment.

christina Miller 
Rating:
5.0

Customer did not leave a comment.

Angela Moya 
Rating:
5.0

Customer did not leave a comment.

katie collazo 
Rating:
5.0

Rob went above and beyond to guide us. He was funny and friendly. Will definitely recommend this location any time someone needs a Uhaul.

CAROL MALEK 
Rating:
5.0

Customer did not leave a comment.

james smith 
Rating:
5.0

Don’t charge so much money

ben osman 
Rating:
5.0

Customer did not leave a comment.

joseph spano 
Rating:
5.0

Great service!@

Michael Rinow 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Yanus 
Rating:
5.0

Customer did not leave a comment.

Rebecca Valvo 
Rating:
4.0

Customer did not leave a comment.

Richard Wellington 
Rating:
4.0

Customer did not leave a comment.

Holli Morgan 
Rating:
5.0

Customer did not leave a comment.

jason fambro 
Rating:
5.0

I have used this location several times over the last few years and I will continue to do so for all my rental needs. They are always very helpful and have what I need.

john clark 
Rating:
5.0

Customer did not leave a comment.

patrick lamper 
Rating:
5.0

Customer did not leave a comment.

Ted Wyberanec 
Rating:
5.0

Customer did not leave a comment.

Christian Goode 
Rating:
5.0

Was very helpful with getting my rental truck

Thomas Odell 
Rating:
5.0

Elite Kreations are the best! They are reliable, flexible and easy to work with, we have used them more than once and definitely recommend them as the top U-Haul in Jamestown!

krystal anderson 
Rating:
5.0

Nice to work with / they even called when they looked the truck over and let me know all was OK And sent me a message on email to also tell me the truck was OK. This Office was much nicer to work with.

Ted Lewis 
Rating:
5.0

Customer did not leave a comment.

Paula Villa 
Rating:
5.0

Customer did not leave a comment.

melissa nowell 
Rating:
5.0

Customer did not leave a comment.

Philip Kibbe 
Rating:
5.0

Customer did not leave a comment.

Kathleen Lombardo 
Rating:
5.0

We are pleased with this location and the truck rental.

John Pastor 
Rating:
3.0

Customer did not leave a comment.

ROY BISHOP 
Rating:
5.0

Customer did not leave a comment.

nichole blake 
Rating:
5.0

He was very nice and helpful with everything!!!

David Schiffman 
Rating:
5.0

Customer did not leave a comment.

brenda crossley 
Rating:
5.0

Customer did not leave a comment.

JOAN RIVERA 
Rating:
4.0

No issues, smooth transaction. Good experience.

Lori Radack 
Rating:
5.0

Customer did not leave a comment.

Rosemary Stam 
Rating:
5.0

Customer did not leave a comment.

DORIS RAMOS 
Rating:
3.0

This location could use more space to turn around and hook up. No large lot available for customers. Everything else was very good.

Tom Achatz 
No reviews have been submitted for this location.

Additional Services at this Location

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