Customer Reviews for Elite Kreations
(U-Haul Neighborhood Dealer)

1,098 comentarios

731 E 2nd St   Jamestown, NY 14701

(716) 708-1708

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(716) 708-1708

731 E 2nd St
Jamestown, NY 14701

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

This location could use more space to turn around and hook up. No large lot available for customers. Everything else was very good.

Tom A. 
Clasificación:
5.0

Effectually, friendily dispatched. Great service.

barry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mathew K. 
Clasificación:
5.0

Very helpful. Thanks.

Andrus H. 
Clasificación:
3.0

Explain that the lot is across the street from the store in drop off directions. Had to drop it off after hours and was a little confused. Not a great spot, but overall, not impossible to figure out.

Ashton S. 
Clasificación:
5.0

Rob is a great guy to work! Honest friendly and polite

Jeffrey Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrisanna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

cassandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

Everything was great.

Jerrianne A. 
Clasificación:
5.0

Control de velocidad de crucero

keith L. 
Clasificación:
5.0

Fast courteous service

mark P. 
Clasificación:
2.0

Worker has a hard time working your system

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA B. 
Clasificación:
5.0

The team at Elite Kreations was so helpful to me all around! I was not sure which size of trailer I needed, so they helped me sort that out. Then, I needed help with my hitch because I have a new car, and they helped with that. Before I left, they checked out the whole set up and connections before I rolled out. I would 100% refer and return!

Laura C. 
Clasificación:
5.0

Always a great experience.

Duane C. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAURIEANNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori H. 
Clasificación:
4.0

I was surprised that this location offered a variety of products and services - as a U Haul business, this business offers many things!

Thomas J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darcy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin W. 
Clasificación:
2.0

No dolly upon arrival. Had to wait 45 minutes for them to go to a different location and bring one back.

BRIAN H. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRUCE W. 
Clasificación:
5.0

Owners were very easy to work with and very pleasant !! Would use them anytime

ROBERT V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
4.0

Easy to deal with, no problem with pickup, clear instructions.

Marcus S. 
Clasificación:
5.0

Good service

luis G. 
Clasificación:
5.0

Everything Is good

debbie D. 
Clasificación:
5.0

Very helpful owner.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

john P. 
Clasificación:
5.0

wonderful customer service!!!

Renita K. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY W. 
Clasificación:
5.0

We will continue using Elite u-haul for any future moving needs.

MIKE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

Always wordplay and courteous they always treat me with respect

barbara T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anne C. 
Clasificación:
4.0

El cliente no dejó un comentario.

rajnishkumar P. 
Clasificación:
5.0

Nothing it was great thank you

barbara J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie M. 
Clasificación:
5.0

Very friendly and helpful. Would definitely recommend to someone looking for a uhaul

Aaron R. 
Clasificación:
5.0

Quick and easy! Very friendly

olivia S. 
Clasificación:
5.0

Fast and courtious service

philip C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amie D. 
Clasificación:
5.0

Ninguno

John P. 
Clasificación:
5.0

Nada

John G. 
Clasificación:
2.0

U-Haul (not the pickup location) changes my reservation to a pick up spot over an hour away from where I made my reservation. The guy at Elite Kreations called me and told me my pick up time of 12 noon wouldn't work because his guys went to lunch then. I switched the time to 2pm and when I got there at 2:10 I found out my time had been changed to 3pm without my knowledge and there was no one there to help me because they were at lunch. We waited a half hour for them to come back and even then I had to ask to pick up my equipment because I heard the guy say “no one bother me, I'm going to eat my lunch”. Then I had to wait another half hour while someone went and found my equipment while the guy told me why I shouldn't even be allowed to pick up this equipment because he had other reservations for it the following day. I had to point out obvious damage to the interior that should have been seen, to make sure I wasn't held responsible after. The guy wasn't rude to me but I had to listen to a ton of complaining about customers and U-Haul throughout the whole process while my equipment was hooked up in the busy street.

Brian M. 
Clasificación:
1.0

Very pissed off i dropped the truck off with the correct amount of gas but was charged for gas.

Chad W. 
Clasificación:
5.0

I can't think of any! Great service! They put trailor on hitch and removed it on my return. I really appreciate that service

Jeffrey Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean T. 
Clasificación:
5.0

They have excellent customer service with very knowledgeable and friendly service. I would highly recommend them to anyone with rental needs.

Steven G. 
Clasificación:
1.0

This place is the worst place to rent a uhaul, I got charged 432 dollars for damages I didn't do and have spent the last 5 days fighting with them over it, even if I did damage it they are only supposed to change me 150.oo dollars witch they finally agreed to. Horrible experience, stay away from this place.

joseph G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT B. 
Clasificación:
5.0

Excellent service, great employees

Russell B. 
Clasificación:
1.0

Panel was broke and behind the seat. Driver tried making location aware of but we're “busy”. Truck was buried in snow, back door frozen, headliner collapsing, cover in stickers from prior damage, supposed to be a rental from Warren to Warren but none available,he gives us junk pile that has to be returned to him. Poor customer service, beyond poor.

Matthew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

cecil C. 
Clasificación:
5.0

El cliente no dejó un comentario.

cecil C. 
Clasificación:
4.0

El cliente no dejó un comentario.

nathan G. 
Clasificación:
1.0

Staff were rude, not helpful!

ANNETTEJEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul O. 
Clasificación:
3.0

Bad car paint odor, parking is not convenient manager was good employee is a dud.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Casey O. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOELELEAZAR G. 
Clasificación:
5.0

Nothing. They where very professional. It was a fast in and out process besides filling out paperwork of course.

Henry W. 
Clasificación:
5.0

Great to deal with. Very satisfied. Will use again and recommend to family and friends.

linda J. 
Clasificación:
5.0

Was the first time I rent a U-Haul and it was an easy process. Well explained. Return was easy. Will be using them again.

linda J. 
Clasificación:
5.0

Great services

thomas G. 
Clasificación:
1.0

I have used UHaul many times.. This experience was by far the worst I have ever had.. There were so many things that were TERRIBLE!! First, I ordered it to be ready at 10am.. We did not get the truck until after 330pm.. When we arrived at the pick up location the truck was there. It was on EMPTY.. They even told me better put gas in it because I wouldn't get 20 miles.. Which they did not get gas or give me a credit.. I had to put over $90.00 in the tank to get us where we were going. The truck they gave us had a hole in the back tire, so we had to call road side assistance to fix it. Or they told me I could go to another town 40 min away to pick up another truck using my personal vehicle, gas and time... When we finally opened the back of the truck it stunk so bad of cow/horse manure that we had to air it out for at least a half hour before we could even start loading it.. I will never use Uhaul again.. NO one tried to make it right or even apologize for the horrible service!! And I will be posting about this to anyone who will listen..

Joseph B. 
Clasificación:
5.0

Great customer service !! Quick in and out with no hassle

giovanni P. 
Clasificación:
1.0

The guy is a jerk. Everything he says comes across rude. You'd think the owner who makes the most money out of this business would at least fake a customer voice. I called to ask a question about items I needed to bring with me to my appointment in 20 min and It was made to be a big deal about the truck not being there yet so I showed up late so I didn't have to wait in cold and my truck was still not ready then it had puddles of nasty bleach mop water all over the floor. Great cleaning I had to keep windows down to breath. Then they didn't have a dolly I ordered online and failed to mention it until I had to drive back and add miles which I paid for to get a different dolly. Would of been nice to know. I will never spend my money here again.

mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

amber A. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARTA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiffany C. 
Clasificación:
3.0

El cliente no dejó un comentario.

ronald M. 
Clasificación:
5.0

Bob is always a true professional. I have rented trucks from him 3 times and each time I directly deal with him. His staff is very friendly and attentive. I was supposed to get a truck on Fluvanna and I spoke with the woman Amanda, put my information in the computer, was accepted. When I went to get the truck she was trying to say she didn't talk to me, and then told me she didn't have a truck and didn't even try to help me. I called Bob and he was like sure come down, I can get you a truck. So he turned an unhappy consumer into a rave review. So thank you for having people like him in your company. Sharon

Sharon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean T. 
Clasificación:
3.0

Not a level location for loading vehicle on car transport. Felt like everyone was in a hurry. Loading the vehicle was done on a busy street. I didn't think it was a safe location.

Jerome H. 
Clasificación:
5.0

Everything was great!

Wilfredo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH R. 
No se han enviado comentarios para esta ubicación.

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