Comentarios del cliente para Elite Kreations

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Elite Kreations

Grado total:

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Daryl S. en

Grado:

For the car towing trailer, nothing was mentioned about the side-door clearance allowance... my car door was unable to open with the recommended trailer, so I was unable to tow my car. If advisories could be included regarding the door clearance for these trailers, that would be very helpful.

thomas w. en

Grado:

El cliente no dejó un comentario.

Patrick H. en

Grado:

Location was not so easy to locate and neighborhood was questionable

Dominick T. en

Grado:

Robert was more than helpful when talking on the phone and in person. He was able to look up the availability of trailers for me even when the uhaul customer service line told me that they couldnt do it. He took the time to call around to find availability and even offered to drive a 3 hour round trip to pick up the trailer for me. One of the best customer service experiences I have ever dealt with in my life. Thanks again Robert

Nicolas S. en

Grado:

Location is a gravel lot on a narrow street with steep slope. Need to cross 3 lane road to get to lock box.

Frank M. en

Grado:

dropped off truck after hours.

Cordell R. en

Grado:

El cliente no dejó un comentario.

Kenneth M. en

Grado:

El cliente no dejó un comentario.

Donald L. en

Grado:

Simply the best around

Cheryl L. en

Grado:

Good service

Philip B. en

Grado:

another excellent example of professional....and personal service....they actually seem to like you, as a customer...and a friend said that he always has his detail work done at this location....a good place to get your moving van or truck....

Jason N. en

Grado:

El cliente no dejó un comentario.

Christopher L. en

Grado:

nothing ,always good service

Philip B. en

Grado:

good profession, and personal service....one could not ask, for more....

Jerry H. en

Grado:

El cliente no dejó un comentario.

Rachel S. en

Grado:

The staff were extremely helpful and friendly. My truck was clean and prepared and ready for me at my expected arrival time. I was already having a bad day and they made sure to go above and beyond to help me every way possible. My experience was awesome and I will definitely be returning for any future needs and recommending them to anyone I know that is in need of their services. Thanks so much to everyone who had a part in helping me out today! You guys are awesome!!!!

Lisa N. en

Grado:

You should be charged the amount that is posted online. There were additional charges added that should not have been automatically charged.

Robert V. en

Grado:

Dealers were great. U-Haul traffic control tried to send us 30 miles away for truck pickup when a truck was available 10 miles away. U-Haul information operator transferred my call to a department that had closed 15 minutes earlier, leaving me on hold for 30 minutes listening to a recording saying "we will be right you". Deal with local dealers directly - U-Haul itself is not very helpful.

Randall B. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

El cliente no dejó un comentario.

Jerome D. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

Everything ready and simple, easy process! Thank you Bob and staff!! Will be back.

Eugene D. en

Grado:

They were very nice and friendly and very accommodating. I had some issues with my original pick up location and Elite Creations stepped in and helped me out.

STEVE F. en

Grado:

El cliente no dejó un comentario.

Jose R. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

Keep up the great work!

Pamela K. en

Grado:

El cliente no dejó un comentario.

tim c. en

Grado:

Great to deal with, good customer service. Thank you Robert and Staff. Tim Carlson

Jessica E. en

Grado:

I dealt with several locations, because the first location I went to at 10am(my pickup time) was in west Seneca. That location did not have My truck . I had movers scheduled to be at my home at 11am. The first location.didn't even find me a truck until 1130, didn't even bring the truck to me I had to drive to the other location. The buffalo main street location. After driving there to pick up the truck, the representatives attempted to.charge me AGAIN. MIND YOU I ALREADY PAID 250. Spent nother half an hour refusing to pay because I already paid, and the rep finally called and verified it was paid I didn't leave the facility till 1240. The movers could not wait for me anymore as I.only had them.for 2 hours so they left. I didn't get my appliances or anything moved, only the small boxes I could carry on my own. I lost money for movers and paid for a uhaul that I didn't even need anymore because without the movers I only could carry SOME boxes. I'm hundreds and.hundreds of dollars in the hole because of u haul and not only.did I not get a refund, I've never gotten an apology either. I still have all my stuff at my old house with no way to pay for another truck or movers again. I'm extremely disappointed. However the last location was very nice and explained everything to me in how to drop off.

Marc B. en

Grado:

Waited 45 minutes to pick up a trailer that was previously reserved. I was the only customer there, too.

Sue W. en

Grado:

Would have liked to have been able to drop off the truck at the U-Haul guy down the street instead of having to drive it back to Jamestown. This added 25 or so miles to the mileage we had to pay. Otherwise everything was good.

steven a. en

Grado:

Owner was great - personable - helpful ! Would highly recommend the location for rental to my customers and friends .

Kirk M. en

Grado:

El cliente no dejó un comentario.