I was told the charge would be up to 3x for the new location. And I am charged 7x the original charge which is obscene. Furthermore the location is difficult to find and not marked at allBenjamin M.
Customer Reviews for Elite Express Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Not applicableIvan M.
El cliente no dejó un comentario.Brycen S.
Unexpected charges at drop off. However they assisted with check in after shift was over.Patricia C.
El cliente no dejó un comentario.Bob A.
El cliente no dejó un comentario.Jeffrey S.
Very nice lady who helped me. very helpful and super friendly.Syed N.
Woman who checked me out was pleasant and courteous. Would recommend this business.Jim N.
El cliente no dejó un comentario.Christine C.
El cliente no dejó un comentario.Michael S.
Missing an inside front tie down, other than that great customer service at location.LEONARD B.
El cliente no dejó un comentario.Sherri L.
I'll be doing a Google review soon. It it under rachelgitanamusic. ¡Gracias!Daniel P.
El cliente no dejó un comentario.MARTIN C.
Improve the signage. Location was very hard to find. Manager very helpful and pleasant.William Z.
Location difficult to find. The woman who met me in the parking lot was extremely helpful and pleasant, turning the unpleasantness of the difficulty of finding the parking lot into relief and pleasantness. She is to be commended!Paul B.
This location wasn't the issue. The District Manager Tony was the issue. He called me from his personal number while at home inquiring about payment that I've both discussed with the Mgr. at the location and a rep at Uhaul. He threatened calling the police on me twice after I made arrangements and 2 more trips to the location. Then it took me 2 hours to pay at the location. I'm not certain why, but it wouldn't allow me to check out after it took my funds from my account. After Tony's threats I wasn't leaving the location without a receipt. I thought it was highly unprofessional not to use a Uhaul greeting when answering the phone you use for business and then get upset someone won't give you their credit card number. Why would I when I have no way of verifying who you are? I went to the location of pick up. I spoke with a rep from Uhaul. So why is this guy calling me from his home and cell phone saying ther total opposite of what was agreed and threatening me? This was The Worst customer experience ever! I will not be using Uhaul in ther future. I had a ride waiting for me and they had to leave because it took so long at checkout. The Manager at the location ended up giving us a ride. She was lovely the entire ordeal. This whole experience was horrible, and a poor reflection of what was my go-to moving truck rental company.Kyla P.
El cliente no dejó un comentario.Frederick D.
Katrina was Awesome. Highly professional and efficient.James K.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.John B.
The drop off location was very easy to get to, but we did do it after hours so we use the online checkout when we dropped off our trailer. So the whole process was very simpleDawn M.
El cliente no dejó un comentario.Quincy J.
Great customer service and very friendly staff.JAMES H.
El cliente no dejó un comentario.STORMI H.
El cliente no dejó un comentario.Cate O.
El cliente no dejó un comentario.Ruslan P.
El cliente no dejó un comentario.Shakri M.
El cliente no dejó un comentario.Rocco B.
El cliente no dejó un comentario.PHILLIP C.
I previously tried to pick up a uhaul from a different location. It was last minute but had to drive 20+ miles to get there. Uhaul didn't have the companies updated times, so I arrived 40 minutes prior to their listed closing time. The company had been closed for over 2 hours. I ended up getting the uhaul I needed in time, but it was quite a hassle and inconvenience driving over an hour for a trailer I couldn't get.Gabriel J.
El cliente no dejó un comentario.Roger B.
It was fast and convenient. I was well pleased with this location .Natalie M.
Excellent customer service and very professional.JAMES H.
The UHaul representative was not there when I dropped off the truck and the employees of the drop off place couldn't give me a receipt or check the truck in. I just had to leave it and hope everything worked out!Katherine J.
El cliente no dejó un comentario.Brittany M.