Customer Reviews for EgyCan Middle Eastern Foods
(U-Haul Neighborhood Dealer)

Rating:

1.0

Very inexperienced staff with limited english. Took almost 1 full hour to get the vehicle because of constant mistakes. At one point they started telling me my bank had cancelled my credit card and they couldnt do the rental. It took me opening my banking app and showing them my account to make them keep trying. Turns out she had entered it incorrectly 20 times in a row... After that and many other issues at the front desk I got the vehicle (with an old broken lock it took 10 more minutes to open) and saw that none of the equipment i had pre ordered was in thr vehicle. When i asked them they were very rude and told me they dont carry equipment there. The entire point of the rental was to get a 4 wheel dolly for my move. They did manage to pull out 5 used dirty packing blankets after another 10 minutes. When the original location I rented from called and asked me to use then instead I said no problem. They told me they would have all my info, it would be an easy pickup, and I would get a discounted rate. I dont think I ever got that rate but I couldnt stand there for another hour while they figured it out at that location. I wouldnt reccomend that location to my worst enemy, and if anyone asked me about uhaul I would caution them about agreeing to alternative pickup locations. Moving is already stressful and they somehow managed to male the whole process considerably worse. Dissapointed to say the least

Rating:

1.0

I m not gona recomend my friend about this location the costumer service was not good the representatives were very rude