Comentarios del cliente para EfI Group Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de EfI Group Inc

Grado total:

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Lisa W. en

Grado:

nothing

JIM T. en

Grado:

El cliente no dejó un comentario.

Kevin H. en

Grado:

Tried to do the online checkin. Web site was not working and had to call in. The person that helped me on the phone was very helpful. But took me 45 min for the whole process (wait on call was extremely long due to high volume of calls)

JIM T. en

Grado:

El cliente no dejó un comentario.

Mary D. en

Grado:

El cliente no dejó un comentario.

Robert V. en

Grado:

El cliente no dejó un comentario.

Barb M. en

Grado:

One bad tire on trailer told us we could take it to springfield to have it changed if we wanted to and inside was never cleaned, looked like some one opened a pop all over inside of windshield and had to drive 1 hour to pick up truck and trailer

Jeff K. en

Grado:

El cliente no dejó un comentario.

Jan H. en

Grado:

El cliente no dejó un comentario.

Stivi M. en

Grado:

Staff was not friendly. The truck that was given to us was absolutely filthy inside the cab as well as the box. Once we started driving we noticed the truck was doglegging and not driving straight. Upon arrival out our home we looked underneath it and saw that the frame was bent. The axle was loose and busted and there were issues with the lead spring and a major bolt. This location does not maintain their trucks at all. We never should have received equipment in this poor of condition.

jay R. en

Grado:

I

Robert V. en

Grado:

El cliente no dejó un comentario.

Don T. en

Grado:

Ant infestation in the first trailer but was switched to another trailer

WILLIAM M. en

Grado:

El cliente no dejó un comentario.

TRACY B. en

Grado:

Lived renting from here. Very nice people who made this so easy and fast. Love doing business with this U-Haul. Tracy Bell

bradley H. en

Grado:

there was a nail in one of the tires. we nursed it thru tho

Raleigh J. en

Grado:

El cliente no dejó un comentario.

DALE M. en

Grado:

El cliente no dejó un comentario.

Tom H. en

Grado:

El cliente no dejó un comentario.

DALE M. en

Grado:

Cruise control on the truck.

STEVEN L. en

Grado:

El cliente no dejó un comentario.

DUDLEY S. en

Grado:

El cliente no dejó un comentario.

ed H. en

Grado:

El cliente no dejó un comentario.

bill K. en

Grado:

Inform the customer that one-way trailer rentals are a flat rate not a daily rate. I was disapointed. What I thought would take 4-days took 2-days. No refund. Disapointed but I wont assume next time.

STEVEN L. en

Grado:

El cliente no dejó un comentario.

william K. en

Grado:

El cliente no dejó un comentario.

carolyn S. en

Grado:

the truck was low on transmission fluid we had to buy and put in wouldnt climb the hills until we put in at our expense and than we were charged for extra day for being to slow..brakes werent that good either.also the dolly in bad was loose with a beer can behind it i hope i wasnt charged but never got a bill of final they only took everything from my debit card I WILL NEVER USE U HAUL AGAIN AND WILL CERTAINLY TELL EVERYONE ELSE THE RIDILOUIS EXPERIENCE

paxton V. en

Grado:

Do to it being the weekend which was raining and the truck was not even used and no one being at the location to return the vehicle & give them the keys.... I was charged an extra two days the truck wasn't even touched or started because it wasn't returned until Monday morning??? I mean I spent $1,500 to get from Texas to Missouri less than 2 years ago so it's not like I haven't paid my fair share to U-Haul but feel it's a bit unfair to be charged days it was not used but not returned simply cuz I did not feel the key should be left in the vehicle. the truck didn't travel over 15 miles total so it clearly shows that the truck had not been used. As nice as she was, she still said she had no choice you guys were making her charge me that amount of money which I feel I should be refunded! With that kind of service I think I should check into Two Men and a Truck next time!!?........

donald P. en

Grado:

The truck had glass in the cargo area

Mike M. en

Grado:

The lady that waited on us was extremely helpful!! I would recommend this UHaul location.

Mike G. en

Grado:

El cliente no dejó un comentario.