Mark was very helpful when checking in my rental. Really good guy. However, his location seemed slammed on Saturday morning and he was the only one working on the UHaul rentals. So, I waited 45min to check in my drop off. Simply understaffed for volume of customers on a Saturday morning.MATTHEW B.
Customer Reviews for Effingers Equipment LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
It's Viroqua WI. What was I expecting? They have a lunch hour, I didn't know. I showed up during that time so I had to wait. The guy was late but friendly took care of things just fine but it's Viroqua time. I think Andy Taylor dropped by to pick up his chain saw. Lol.Doug W.
El cliente no dejó un comentario.B R.
Mark was super helpful and friendly. This was my first time renting from uhaul and my first time using a hitch, so he was patient and thorough.Angela B.
El cliente no dejó un comentario.Evan F.
No problem with Effingers at all. This is for Uhaul corporate During rental took out safe tow....when installing the trailer onto the truck in the rain Uhaul sent me a text message saying I declined safe tow..this wasn't the case 36 minutes on hold to only talk to a representative whom decided eating potato were more important than answering my question. This is very unprofessional of Uhaul customer rep.Tom H.
El cliente no dejó un comentario.Dean C.
Nothing really! My trailer I picked up pulled so good behind my truck and I went through some tough weather!maggie C.
Staff was extremely helpful, and Friendly. Also, the person who helped me find the trailer at this location is Mike Premo from this location . I appreciate all he did to get me the help I needed Tri-State Auto Center (507) 895-9225 Tristateautoctr@outlook.com Tristateautoctr.com 270 Strupp Ave Suite A La Crescent, MN 55947Hassan M.
El cliente no dejó un comentario.Jordan C.
El cliente no dejó un comentario.Kevin M.
Very friendly and helpful. He had the rental truck warmed up and ready to go! It was greatly appreciated especially on a cold day! :)Lacey V.
El cliente no dejó un comentario.Anthony B.
You are too expensive. Budget Truck Rental was 1/2 the cost of a Uhaul. If we weren't in a pinch, we wouldn't have used Uhaul at all.Jalon F.
I'm glad I chose contactless pickup because I could see customers coming and going from the shop not wearing masks.Cori S.
Great service thank you ðŸ˜Š!!Debbie C.
See above regarding the haul reservation and truck/car transporter availabilityJessica V.
El cliente no dejó un comentario.PATRICIA D.
It was a necessary means to an ends.Edward F.
El cliente no dejó un comentario.Ian W.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.Ginger E.
El cliente no dejó un comentario.BENJAMIN A.
El cliente no dejó un comentario.JIM D.
El cliente no dejó un comentario.Tina K.
El cliente no dejó un comentario.Keith M.
Rented many U-hauls. This location had the best service.ROSS W.
El cliente no dejó un comentario.jannette S.
El cliente no dejó un comentario.sam G.
El cliente no dejó un comentario.Kathleen K.
El cliente no dejó un comentario.LEAH C.
He quickly backed the trailer up, when I askedEDWIN R.
El cliente no dejó un comentario.priscilla M.
Make every Uhaul location as friendly and willing to help as Effingers. The owner was beyond friendly and helpful and I can't imagine another location being nearly as good. I would recommend them to everyone I know ever needing a Uhaul.Kristopher H.
El cliente no dejó un comentario.BARBRA R.
Very nice people! My second time renting there and was a pleasure to do business with the Effinger's.Brad M.
El cliente no dejó un comentario.Bao A.
El cliente no dejó un comentario.JEFF D.
El cliente no dejó un comentario.Gregory F.
The location and people there were great to work with. It rained the night after I loaded the trailer and it leaked all over my furniture.. I didn't file a complaint as i knew like most companies these days you would drag things out and i would spend a lot of time and effort to get the shaft. Your failure to replay to this will only reaffirm what i am saying.Brent G.
El cliente no dejó un comentario.Calvin C.
Have the size of truck that we reserved weeks ahead of time.Christopher V.
El cliente no dejó un comentario.ALLEN A.
El cliente no dejó un comentario.Tanner R.
Because of a shortage of one-way trucks this weekend U-Haul had to change my reservation to more than an hour away. It would have meant a very late start on pickup day. The manager in Fort Atkinson was very helpful changing our reservation to 24/7. We were able to pick up the truck on the way down instead of the next morning. I really appreciated his help.Benjamin K.
I returned trailer early on Sunday afternoon when store was closed. Return did not require after hours service as it was not due until Monday morning. A service fee was added without any conversation or warning to me. Three phone calls were not returned when I requested an explanation.Cornelius B.
El cliente no dejó un comentario.SHAWNA E.
El cliente no dejó un comentario.Berclee K.
El cliente no dejó un comentario.DEBORAH A D.
El cliente no dejó un comentario.Randall K.
El cliente no dejó un comentario.Amanda R.
El cliente no dejó un comentario.REMINGTON R.
I am a home remodeling contractor I've been doing this for about 20 years before that I worked 14 years retail. These surveys that ask the customer what you can do to make their experience better would Be for you to become a customer and judge for yourself. If I had a bad experience I would tell you about it. But I didn't. I had a very good experience and the man who was representing you that waited on me did an excellent job. The vehicle was nice and clean ran well and I am very satisfied today with my U-Haul experience. Sincerely Peter BrownPeter B.
El cliente no dejó un comentario.DONALD S.
Always a pleasure to rent from Effinger'sMICHAEL K.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.Becky D.
El cliente no dejó un comentario.Lisa H.
The only glitch came when I returned the truck to Viroqua. I had gotten a text that said I was to return the truck to Sparta but that is 25 miles away. Viroqua is 6 miles away. And the owner of Effingers was out sick so I had to leave the key in the lock box. The number I had to call for an after hours drop off was not in service. So I ended up making 4 phone calls to let UHaul know where and when I left the truck. Drop off info needs to be clearer. Gracias.cindy H.
El cliente no dejó un comentario.Dawn E.
El cliente no dejó un comentario.Adam A.
easy drop offmonte S.
Mark, the proprietor, is a great guy to work with.MICHAEL K.
El cliente no dejó un comentario.John W.
Awesome customer service!Theresa S.
Nothing. Excellent service and equipment.Phillip J.
Super nice and helpful!Theresa S.
El cliente no dejó un comentario.Donna S.
Nothing I can think ofShawn S.
El cliente no dejó un comentario.KYLE T.
El cliente no dejó un comentario.Kendra A.
El cliente no dejó un comentario.January N M.
El cliente no dejó un comentario.Marlene B.
El cliente no dejó un comentario.Laurie L.
El cliente no dejó un comentario.Kay P.
Did not have reception at this location. Had to drive to culver's to be able to pick up the truck after the place closed. Never again will I pick up a truck after hours.Anthony F.
El cliente no dejó un comentario.Mary M.
El cliente no dejó un comentario.Aaron A.
Very friendly guy to do business with, can't think of any way to improve!Dennis D.
El cliente no dejó un comentario.Alan T.
El cliente no dejó un comentario.MICHAEL K.
El cliente no dejó un comentario.mark L.
Mark at Effinger went above and beyond patience and support, friendly and efficient with his service. I needed to fix my truck brake light connectors for the trailer to hitch and he helped me multiple days to get me on my way.Laura B.
El cliente no dejó un comentario.DEBORAH A D.
This location was a little tight for large Uhaul trucks or trailers. That said they made me feel like a million bucks with all their compliments in my ability to back my larElton O.
El cliente no dejó un comentario.Dominic N.
El cliente no dejó un comentario.Patricia N.
I was talking the trailer from Wisconsin to Texas and was rented the oldest one in the lit. When we unloaded it half of my belongings were soaking wet due to it leaking when we had to drive through rain. Take into consideration the length of the trip instead of trying to just make a dollar. $250.00 for a one way rental really is not justified when your belongings are damaged and the insurance only covers damage to your property, the trailer.Vicky S.
El cliente no dejó un comentario.Dan R.
Perfect experience. Nothing to suggest for improvement.Thomas W.
El cliente no dejó un comentario.Fred S.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.steven M.
Mark was excellent to work with!! He went above and beyond the call of duty to ensure my rental experience and mission were accomplished. My hitchlock rusted and I couldn't use my hitch till it was sawed off. Mark had a hitch so I could get me on my way. He is the epitome of old fashioned service. We will make Effinger our go-to location for all of our U-haul needs.... Thank you for such quality service!! EmilyEmily D.
El cliente no dejó un comentario.scott G.
(This comment is not specific to just the pick-up location.) Every u-haul person I interacted with (pick-up, phone call from u-haul, and drop-off) commented about how slow and frustrating your, IT systems are...maybe upgrade or improve those attend so all of unyoked users enjoy their use of the system instead of complain about it?Steven P.
El cliente no dejó un comentario.michael S.
Everything worked out great. Thank-you................CAROL Y.