Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have used this location when I have needed Uhaul services. His location is convenient to my residence and the owner is very friendly and nice to deal with.
CHARLES LOGUE
Rating:
5.0
Customer did not leave a comment.
Sherry Richardson
Rating:
2.0
Uhaul provided poor communication through out the rental. My pick-up location was changed. Prior to pick-up I received a text that a representative would call me soon. I waited 6 hours and called u-haul. My drop off location was closed prior to 8:45. The hours advertised on the internet indicated late hours. I left more gas than I received and was charged for extra mileage in a recent bill
Derek Boyd
Rating:
5.0
Customer did not leave a comment.
Victor Rogers
Rating:
5.0
Customer did not leave a comment.
JANET PADGETT
Rating:
3.0
Driveway was very narrow but well marked.
John NOBLE
Rating:
5.0
Mr Edward's was a really nice guy! He stopped what he was doing and immediately processed my U-Haul paperwork. His shop was clean and organized and the U-Haul equipment ready for use. I highly recommend Edward's Automotive for its U-Haul equipment.
Sean Maloney
Rating:
5.0
Customer did not leave a comment.
DOYLE DERRICK
Rating:
5.0
Great experience at this location.
Gregory Phillips
Rating:
5.0
Customer did not leave a comment.
GREGORY PHILLIPS
Rating:
5.0
Customer did not leave a comment.
Timmerman Williams
Rating:
5.0
Customer did not leave a comment.
Cromley's Inc.
Rating:
4.0
Customer did not leave a comment.
Jonathan Griffith
Rating:
5.0
Customer did not leave a comment.
Thomas Horne
Rating:
5.0
Very professional and respectful
theodore johnson
Rating:
5.0
Customer did not leave a comment.
Janice Schmieding
Rating:
5.0
Customer did not leave a comment.
Madelene Culbreath
Rating:
5.0
Customer did not leave a comment.
James Bender
Rating:
5.0
Customer did not leave a comment.
Tom McQuade
Rating:
5.0
Excellent job!!!!
James Porter
Rating:
5.0
Customer did not leave a comment.
kyle martin
Rating:
4.0
Waiting for the on-line approval took an extremely long time. We did not account for that. In the long wait it began to rain on us which made it worse. On the website, if you were waiting on approval and hit "done" , it dropped you out of the process altogether. You had to log in again and start over.
Joe Bryant
Rating:
5.0
Customer did not leave a comment.
JOEL JOLLY
Rating:
5.0
Customer did not leave a comment.
Georgia Butler
Rating:
5.0
This company need these trailer alot safer to disconnect safely??? That's the only thing I recommend to uhaul...
Randolph Barrows
Rating:
5.0
Customer did not leave a comment.
Kevin Russell
Rating:
5.0
Customer did not leave a comment.
Samantha Forrest
Rating:
5.0
Customer did not leave a comment.
DERRICK JONES
Rating:
4.0
Customer did not leave a comment.
bobby cockrell
Rating:
3.0
Customer did not leave a comment.
Terri Rodgers
Rating:
5.0
This business was very helpful and pleasure to deal with
janice schmeedy
Rating:
5.0
Customer did not leave a comment.
Ronnie Able
Rating:
5.0
Customer did not leave a comment.
Elizabeth Forrest
Rating:
5.0
Customer did not leave a comment.
gina owens
Rating:
5.0
Customer did not leave a comment.
Richard Trowbridge
Rating:
5.0
Great customer service. Thank you!!!
Trace Burton
Rating:
5.0
Customer did not leave a comment.
Georgia Butler
Rating:
5.0
Very nice truck.
Cromley's Inc. William Yonce
Rating:
5.0
Customer did not leave a comment.
richard trowbridge
Rating:
5.0
Customer did not leave a comment.
Ray Rushton
Rating:
5.0
Customer did not leave a comment.
Joshua Hall
Rating:
4.0
Customer did not leave a comment.
MARK LAING
Rating:
4.0
Customer did not leave a comment.
HELEN KEENAN
Rating:
4.0
Customer did not leave a comment.
YVONNE SIPP
Rating:
4.0
Customer did not leave a comment.
Tammy Rodgers
Rating:
2.0
Customer did not leave a comment.
JONATHAN STURGIS
Rating:
5.0
Awesome service. Hoyt was very helpful.
Richard Porterfield
Rating:
5.0
easy and convenient
angel cruz
Rating:
5.0
Customer did not leave a comment.
WILLIAM JORDAN
Rating:
5.0
Customer did not leave a comment.
Stephen Mcmillan
Rating:
5.0
Customer did not leave a comment.
Daniel Pierce
Rating:
5.0
The associate at this location was apologetic for the events that occurred at our pick up. He was unable to rectify the situation, but he did agree that our quote should have been much less and that the pick up location over charged us.
WILLAIM PADGETT
Rating:
5.0
Customer did not leave a comment.
WILL DELOACH
Rating:
4.0
Customer did not leave a comment.
preduo mathis
Rating:
3.0
Very nice people, very accommodating and very helpful. Would definitely use them again.
NANNETTE BAYER
Rating:
5.0
Super great to deal with Mr. Edwards
Fred Errigo
Rating:
5.0
Customer did not leave a comment.
LINDA TAYLOR
Rating:
5.0
Customer did not leave a comment.
GENE CASON
Rating:
4.0
Customer did not leave a comment.
RAY RUSHTON
Rating:
2.0
Customer did not leave a comment.
DANNY JONES
Rating:
2.0
Customer did not leave a comment.
DANNY JONES
Rating:
3.0
No one was there when I left trailer on Saturday morning. I left trailer beside other trailers and a note on the door telling them that I had left the trailer.
Ronnie Able
Rating:
5.0
Customer did not leave a comment.
BENJAMIN PHILLIPS
Rating:
5.0
Nothing.
RICHARD RUSSELL
Rating:
3.0
Customer did not leave a comment.
Richard Major
Rating:
3.0
Well you can have a truck located where I wanted to pick it up. As it was I went 35 miles out of my way to pick up this truck. I can not believe there were no trucks in Augusta ga,
Bradford Gulley
Rating:
5.0
Customer did not leave a comment.
MeriAn Chomic
Rating:
5.0
Customer did not leave a comment.
MITCHELL KNEECE
Rating:
5.0
Customer did not leave a comment.
HENRY THOMPSON
Rating:
5.0
Customer did not leave a comment.
DEWANDA SPEER
Rating:
3.0
I was billed for 32 extra miles for this rental. I find this unnecessary considering that the pickup location was 16 miles away and the drop off location was 11 miles away. That accounts for 27 miles of the 32 miles. Your method of allowing miles from zip to zip is not realistic and you should refund the charges for at least 27 of these miles.
BENJAMIN WILLIAMS
Rating:
4.0
Customer did not leave a comment.
Elizabeth Crane
Rating:
4.0
Customer did not leave a comment.
BRIAN COKER
Rating:
3.0
Having to reserve online only makes it very difficult to know what size truck is available at the pick up location. We needed a truck bigger than 17', but did not have an option.
Overall all, it worked out, even though it was extemely exhausting
NANCY MCGAHA
Rating:
5.0
Customer did not leave a comment.
ALANNAH HOOD
Rating:
5.0
Very Kind and Considerate True Southern Hospitality!
KIMBERLY BANGE
Rating:
3.0
Customer did not leave a comment.
NEAL P CHRISTIANSEN
Rating:
5.0
Our service provider was very friendly and extremely helpful, we would definately use Mr. Edwards service again.
HEIDI PRESLEY
Rating:
5.0
Customer did not leave a comment.
tim mitchell
Rating:
5.0
Hoyt Edwards was very helpful in checking in the truck and trailer.