Customer Reviews for Eds Affordable Automotive Repair Inc
(Distribuidor de U-Haul del vecindario)

535 comentarios

421 S Vermont St   Palatine, IL 60067

(847) 963-6750

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/29/2021 - 5/31/2021: cerrado

Services at this Location:

Contáctanos

(847) 963-6750

421 S Vermont St
Palatine, IL 60067

Services at this Location:

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/29/2021 - 5/31/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

Lately is hard to find place, where people love their job. At this place people do love their job. Thank you very much.

Ivaylo I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denys D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Semala T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Neil R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justine L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY M. 
Clasificación:
3.0

Too crowded. Parking was difficult.

Gerard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

carol A. 
Clasificación:
5.0

Nothing noted.

Michael O. 
Clasificación:
5.0

Great experience, easy to do, close to me.

Stephen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
5.0

The staff at eds is awesome ! It made my moving experience do much better !

Mike S. 
Clasificación:
5.0

It was smooth ! The truck was in great shape and the dealer was awesome!

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen C. 
Clasificación:
3.0

I made a reservation at one location and they moved it to another location. My reservation was at 8 and the place didn't open until 9. We had people waiting to move and when called the original location they were not able to do anything. We were moved to some repair shop who has couple of trucks and isn't even uhaul location. Uhaul didn't care about what happened at all. That was the last time I will every rent a truck from them. Very disappointing.

Peter W. 
Clasificación:
5.0

Easy going guys, they made the process as simple as possible.

denzel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory L. 
Clasificación:
5.0

Extraordinario servicio al cliente

CHRISTY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott G. 
Clasificación:
5.0

They did a wonderful job working with me on pick up time, since my reservation was changed!

Jason F. 
Clasificación:
4.0

My second rental at this location. Good service.

Mark M. 
Clasificación:
5.0

Just a great overall experience.

Kristine B. 
Clasificación:
5.0

Just please clean trucks before renting. I had a great experience with Ed and his team.

Ebonie Sara Loui K. 
Clasificación:
5.0

Made my reservation for virtual pick up for 7:30am (before the site opened) drove there and followed the directions to get the truck only to get an error message saying we weren't able to do it that way and had to wait 2 hours for the site to open. Called your customer service and waited on hold for over 30 minutes. Never actually ended up getting through to anyone. Super annoying because we had to re-drive back out to the site and set our day back by 2 hours. The people at this location were wonderful and made the overall experience with Uhaul slightly better. Both gentleman were very nice and had us on our way quickly.

Michae H. 
Clasificación:
5.0

This was an A+ experience. The gentleman renting to us went above and beyond. Ensuring we had direction to our destination and even looking it up for us. The van we rented was very clean and a very comfortable ride. Highly recommend this location for your rental needs.

rose D. 
Clasificación:
5.0

The owner and employees at Ed's Affordable Auto are always very courteous and professional. I'd highly recommend them and I have...

Mark A. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASON S. 
Clasificación:
3.0

The dolly was not included. I needed that. I was also charged

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie N. 
Clasificación:
5.0

Quick, easy, polite and helpful

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
4.0

It was after hours but there was a worker there to tell me where to park.

Kerri C. 
Clasificación:
5.0

Great friendly customer service.

DANIEL S. 
Clasificación:
2.0

the Problem is the whole experience was Pathetic I ordered a Trailer on line it was Not at the location I reserved, which changed Ed's , worked with me to work out the time issue, But I ordered a dozen moving Blankets and got None , I got a 2 wheeler instead I want a refund for the moving blankets that I Did Not get I am Not happy....

Howard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

Nothing to improve, everything went smooth and self explanatory from the app.

ed M. 
Clasificación:
3.0

Front desk assistant is friendly. But the truck was less maintenance. I picked up the truck and park in front of my house for loading. It took few hours to load all my furnitures in the truck. The engine couldn't start due to total dead battery. I called to this place and I had been told to contact Uhaul road assist team to solve the problem. I supposed the people from where I picked the truck will send me a battery. Because my house just 1 mile away from them. Unfortunately, I have to wait roughly 1.5 hours for the road assist team to come. It ruined my plan and cause several friends waiting for unloading the truck at my new house. Instead of doing nothing but wait, I asked help from my neighbor to jump the battery and start the engine. Before I leave I called the road assist team to bring the new battery to my new house. You know what I had been told? I had been told since the engine started the road assist team won't come. They CANCELED the assistant. Who know whether the truck can be ignited after we unloaded. Fortunately, the truck run as last. But the service was so bad. Really bad experience. Uhaul doesn't care their customer at all.

Nan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason A. 
Clasificación:
5.0

Contract was quick and easy, truck was is good operating shape, people were very pleasant to deal with.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike D. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christos K. 
Clasificación:
5.0

Cannot think of anything that would make this a better rental experience. Efficient, cost effective with no surprises.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
3.0

They can put more sign like uhaul park or return truck park etc

Ulanbek B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
4.0

Very easy rental process. Access to lot also easy for the 26' truck.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

Great service and attention.

DANIEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean G. 
Clasificación:
5.0

none

Michael G. 
Clasificación:
4.0

El cliente no dejó un comentario.

HERBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl E. 
Clasificación:
5.0

Ed was great, but your "on-line pick up system" leaves a lot to be desired. We tried to pick up at 7:20, waited an HOUR for the system to "review" our documents, then received an email saying it was cancelled because we did not pick it up. Great idea, terrible execution. We called the 800 number an sat on hold until the facility owner opened (9:00), who thankfully was able to fix.

J enos E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERBERT P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Faruq A. 
Clasificación:
5.0

Ed was very helpful. I would positively call him again. Gracias.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mubashir F. 
Clasificación:
5.0

This was my third experience renting with Ed and his team, and they have been great to work with!

Andreas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany F. 
Clasificación:
2.0

Billed me for gas even though I returned it with more than I received it with. Emailed them with photos showing that was the case as well as the receipt for the gas and they didn't bother to respond.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

Nice experience

Brenda B. 
Clasificación:
5.0

The location owner was fantastic, but the U-Haul system was down & took nearly 45 minutes to check in to the system. This delayed my pickup time & the rest of my schedule. This had nothing to do with Ed or his location, it was all on U-Haul.

Tara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE P. 
Clasificación:
4.0

Both guys were super friendly and helpful. My reservation was processed quickly and I was given a good explanation of the trailer. I would use again in a heartbeat.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Collin P. 
Clasificación:
5.0

new truck, great experience

Greg K. 
Clasificación:
5.0

Fabulous to work with

HOWARD L. 
Clasificación:
5.0

Excellent customer service!! Ed really was great, I would definitely rent from Ed and this location again!!!! The trailer was in good condition too!! Great rental experience.

Tom S. 
Clasificación:
4.0

I drove the truck a considerable distance in rainy weather and there was a water leak in the "Mom's Attic". You should check the weather seal in this area. Otherwise, no problems with the vehicle.

Douglas F. 
No se han enviado comentarios para esta ubicación.

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