Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I called U-Haul yesterday the guy on phone didn’t seem to know anything until he finally gave me the number for this place they were great
martin c
Rating:
5.0
Everything was 1st class, Marty was great to deal with, would highly recommend this store. Many Thanks
Pete.
Matthew H
Rating:
4.0
Nothing, everything went smoothly!
Beverly M
Rating:
5.0
Customer did not leave a comment.
john g
Rating:
5.0
Customer did not leave a comment.
Seth G
Rating:
4.0
Customer did not leave a comment.
mark m
Rating:
5.0
The trailer needed swept out from its previous rental.
Patrick P
Rating:
5.0
Very friendly quick polite .
elaine p
Rating:
5.0
Customer did not leave a comment.
Brian M
Rating:
5.0
Rented here many times. Great service. 100% recommend for all your moving needs.
Aaron J
Rating:
5.0
I have use this location several times and I am always happy with the service
Debra K
Rating:
5.0
Customer did not leave a comment.
Tristan F
Rating:
5.0
Professional and helpful staff.
Robert G
Rating:
3.0
Customer did not leave a comment.
Kimberly P
Rating:
5.0
Customer did not leave a comment.
Morgan H
Rating:
5.0
Great service, they had exactly what I needed
Mark H
Rating:
4.0
Customer did not leave a comment.
Charles F
Rating:
5.0
Thank you for having everything ready......Great Job!
Bret H
Rating:
5.0
Great experience. Nice truck and self check in was convenient.
Abigail M
Rating:
5.0
Customer did not leave a comment.
Emran E
Rating:
5.0
Customer service was excellent
Marialuz P
Rating:
5.0
Customer did not leave a comment.
Rio K
Rating:
5.0
Customer did not leave a comment.
KRIS S
Rating:
4.0
Customer did not leave a comment.
DAVID W
Rating:
5.0
Everything was explained to me cleary and professionally. I actually saved a lot of money by using Uhaul. The owner of the business was extremely nice and patient with me. This move was very unexpected and stressful and this location eased a lot of those doubts. I didn't know that there were different types of dollys for use. I would definitely use this location again.
Odessey H
Rating:
5.0
The gentleman who rented the trailer was very helpful and polite. The only problem I had was the inside of the trailer had something very sticky on the floor! There was a dent on the right fender. The app expired too soon to let me record information, license plate number, etc. other than that I was able to deliver the furniture to my Niece unharmed.
Doug B
Rating:
3.0
Customer did not leave a comment.
JAMES S
Rating:
5.0
Customer did not leave a comment.
jason w
Rating:
5.0
Customer did not leave a comment.
Francis H
Rating:
4.0
Customer did not leave a comment.
Richard R
Rating:
5.0
Customer did not leave a comment.
KENNETH K
Rating:
5.0
Very professional and polite.
James F
Rating:
5.0
Nothing
Daniel S
Rating:
5.0
Customer did not leave a comment.
Chris C
Rating:
5.0
Customer did not leave a comment.
Ryan D
Rating:
5.0
Customer did not leave a comment.
Benjamin J
Rating:
4.0
The truck needs wheel alignment. But overall, it is what it is.
Myra H
Rating:
5.0
Customer did not leave a comment.
Kimberly R
Rating:
5.0
Marty is always wonderful to work with .
Christopher L
Rating:
5.0
He had extra wiring harnesses on hand wish I would have had him on the pickup
LONNIE S
Rating:
5.0
Customer did not leave a comment.
Brian R
Rating:
5.0
Customer did not leave a comment.
Todd R
Rating:
5.0
Everything was good
Debra K
Rating:
5.0
Service and trailer excellent.
Thanks
RICK P
Rating:
5.0
I prefer renting here over anywhere else. The staff is very friendly and get you taken care of quickly. The bill is always correct and never have problems with the equipment
Michael H
Rating:
5.0
N /A
Roger J
Rating:
5.0
Vehicle was a little hard to drive because of the wear and tear, gas cap came off, steering was loose, but it was clean, very loud engine , terrible mileage, but it got the job done, tires were great
HALFORD M
Rating:
5.0
Customer did not leave a comment.
Victoria D
Rating:
5.0
I dont know of anything, Customer service was great .!!!!!
Mark H
Rating:
5.0
Customer did not leave a comment.
Mark H
Rating:
5.0
Customer did not leave a comment.
CELESTE B
Rating:
5.0
Customer did not leave a comment.
Sarah V
Rating:
5.0
Nothing excellent service excellent trailer
RICK P
Rating:
5.0
Very helpful!
Paul T
Rating:
5.0
Keep Up The Good Work.
Quentin C
Rating:
4.0
NA
Roger J
Rating:
5.0
Customer did not leave a comment.
reberta c
Rating:
5.0
Customer did not leave a comment.
SHAWN G
Rating:
5.0
Great customer service.
THOMAS H
Rating:
5.0
Customer did not leave a comment.
CHELSEA N
Rating:
5.0
Make sure the rental vehicle is properly cleaned out. When I tried the vehicle the cab was quite dirty.
Thomas W
Rating:
5.0
Great service always!
CHRISTINE N
Rating:
5.0
I love the customer service that I experienced and I would surely would recommend this location to rent a U-Haul from! Thanks so much!
ESSIE R
Rating:
3.0
Customer did not leave a comment.
Drea W
Rating:
5.0
Customer did not leave a comment.
john g
Rating:
5.0
Customer did not leave a comment.
Vicki T
Rating:
3.0
Customer did not leave a comment.
nikia m
Rating:
5.0
Customer did not leave a comment.
DYLAN P
Rating:
5.0
Customer did not leave a comment.
Curt Y
Rating:
4.0
Customer did not leave a comment.
Braden D
Rating:
5.0
Customer did not leave a comment.
Heather C
Rating:
3.0
Customer did not leave a comment.
Michael K
Rating:
5.0
Customer did not leave a comment.
david h
Rating:
4.0
Customer did not leave a comment.
Vanda T
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
Rating:
5.0
Customer did not leave a comment.
Roger J
Rating:
5.0
Customer did not leave a comment.
John D
Rating:
5.0
Customer did not leave a comment.
Joseph H
Rating:
5.0
Customer did not leave a comment.
Edward B
Rating:
5.0
Everything was great the dealer was amazing and so helpful Marty Hall was amazing
JULIE H
Rating:
5.0
Always friendly and respectful and fast service
MARGARET C
Rating:
5.0
Edgewood is always a great place to rent. He is friendly and more than willing to help make things go smoothly.
William D
Rating:
5.0
The service was awesome keep up the excellent work
marie b
Rating:
5.0
Just excellent folks and equipment availability……
DANIEL S
Rating:
5.0
Customer did not leave a comment.
Paul T
Rating:
4.0
After hours drop off no issues.
Michael E
Rating:
5.0
Edgewood is always friendly and helpful. I come back whenever I need a trailer.
William D
Rating:
5.0
Customer did not leave a comment.
LARRY D
Rating:
5.0
Customer did not leave a comment.
RICHARD C
Rating:
5.0
I highly recommend UHaul on 2802 Nichole Ave Edgewood Anderson , IN, Marty Thank you for your kindness and making everything convenient our move excellent.
You don’t need to change anything!
Pastor Anita Jack
ANITA J
Rating:
5.0
Customer did not leave a comment.
KAREN B
Rating:
5.0
U-Haul website was down when I arrived for my pick up so no rentals could happen I was told. That was very frustrating as I was on a strict time schedule which really threw a wrench in things! I wasn’t able to pick up until 2 1/2 hours after my scheduled pick up time.
