Customer Reviews for Edgewood Service
(U-Haul Neighborhood Dealer)

1,193 reviews

2802 Nichol Ave   Anderson, IN 46011
(Hwy 32 W)

(765) 644-2435

Office Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 9/29/2023 - 10/3/2023: Closed

Services at this Location:

Contact Us

(765) 644-2435

2802 Nichol Ave
Anderson, IN 46011
(Hwy 32 W)

Services at this Location:

Office Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    8 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 9/29/2023 - 10/3/2023: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

NA

Roger J. 
Rating:
5.0

Customer did not leave a comment.

reberta C. 
Rating:
5.0

Customer did not leave a comment.

SHAWN G. 
Rating:
5.0

Great customer service.

THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA N. 
Rating:
5.0

Make sure the rental vehicle is properly cleaned out. When I tried the vehicle the cab was quite dirty.

Thomas W. 
Rating:
5.0

Great service always!

CHRISTINE N. 
Rating:
5.0

I love the customer service that I experienced and I would surely would recommend this location to rent a U-Haul from! Thanks so much!

ESSIE R. 
Rating:
3.0

Customer did not leave a comment.

Drea W. 
Rating:
5.0

Customer did not leave a comment.

john G. 
Rating:
5.0

Customer did not leave a comment.

Vicki T. 
Rating:
3.0

Customer did not leave a comment.

nikia M. 
Rating:
5.0

Customer did not leave a comment.

DYLAN P. 
Rating:
5.0

Customer did not leave a comment.

Curt Y. 
Rating:
4.0

Customer did not leave a comment.

Braden D. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
3.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

david H. 
Rating:
4.0

Customer did not leave a comment.

Vanda T. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Roger J. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Everything was great the dealer was amazing and so helpful Marty Hall was amazing

JULIE H. 
Rating:
5.0

Always friendly and respectful and fast service

MARGARET C. 
Rating:
5.0

Edgewood is always a great place to rent. He is friendly and more than willing to help make things go smoothly.

William D. 
Rating:
5.0

The service was awesome keep up the excellent work

marie B. 
Rating:
5.0

Just excellent folks and equipment availability……

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Paul T. 
Rating:
4.0

After hours drop off no issues.

Michael E. 
Rating:
5.0

Edgewood is always friendly and helpful. I come back whenever I need a trailer.

William D. 
Rating:
5.0

Customer did not leave a comment.

LARRY D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

I highly recommend UHaul on 2802 Nichole Ave Edgewood Anderson , IN, Marty Thank you for your kindness and making everything convenient our move excellent. You don't need to change anything! Pastor Anita Jack

ANITA J. 
Rating:
5.0

Customer did not leave a comment.

KAREN B. 
Rating:
5.0

U-Haul website was down when I arrived for my pick up so no rentals could happen I was told. That was very frustrating as I was on a strict time schedule which really threw a wrench in things! I wasn't able to pick up until 2 1/2 hours after my scheduled pick up time.

Nikki C. 
Rating:
3.0

Customer did not leave a comment.

STEVE D. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

KORENNE T. 
Rating:
5.0

Marty was great to work with! He explained the process fully and made sure we had everything we needed for our move. I would highly recommend this location and him!!

JASON E. 
Rating:
5.0

Customer did not leave a comment.

AARON G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

HERVEY L. 
Rating:
5.0

We had a wonderful and seamless experience. This will be our and our friends only rental location from now on.

THOMAS W. 
Rating:
4.0

Customer did not leave a comment.

Pamela H. 
Rating:
5.0

Customer did not leave a comment.

Devan K. 
Rating:
5.0

Marty was extremely pleasant and worked with me. I called to notify I was late for pick up AND again, for drop off, and he was friendly and understanding. By far the best uhaul rental experience for me.

Joann F. 
Rating:
5.0

Great customer service! Easy process to rent and return.

ISAAC W. 
Rating:
5.0

Customer did not leave a comment.

Nakyah M. 
Rating:
5.0

Customer did not leave a comment.

Shawn G. 
Rating:
5.0

Customer did not leave a comment.

Veronica I. 
Rating:
5.0

I have rent equipment from this location many times. Good equipment, great service.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN M. 
Rating:
5.0

Customer service was great 👍 keep it up the truck wax in perfect condition.

Rebekkah C. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Lesley B. 
Rating:
5.0

Great customer service very friendly.

Patrick K. 
Rating:
5.0

Great service and experience

Sean H. 
Rating:
5.0

Rented here many times and always come back when I need equipment.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

MORGAN G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

Friendly and helpful. Nice to see pleasant people in a business !!

mary L. 
Rating:
5.0

Continue the excellent service. I have rented here before and will again when the need comes up.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
1.0

Worst experience in every facet of customer care. the vendor location finding a way to charge me exactly my deposit to the penny, rusty useless dolly and truck with bad brakes and engine lights. Then CSR claimed I drove 36 miles and the truck only gets 7mpg. When I escalated it; your “manager” clearly couldn't be bothered to read my notes and follow up. When I said so; they just didn't reply. Theft and greed and/or poor management, training and Customer service lost you at least one customer. A few dollars that I AM CLEARLY OWED if anyone just took the time to read was all it wouldn't taken.

Steven B. 
Rating:
5.0

Very friendly and helpfull personnel at the pickup sight.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

Candace D. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

ROBIN B. 
Rating:
1.0

Customer did not leave a comment.

Wiltia H. 
Rating:
5.0

The trailer was clean inside and functioned ok. My complaint is the lack of simple maintenance on the moving parts like the door, latch and hitch. A little WD40 or lubricant would go a long way to present well maintained equipment. Seems Uhaul runs the trailers without any regular attention.

Gordon K. 
Rating:
5.0

Customer did not leave a comment.

DARRELL M. 
Rating:
5.0

Van could use a better cleaning but over all very good experience

Jesus B. 
Rating:
5.0

Customer did not leave a comment.

LORAN D. 
Rating:
5.0

Customer did not leave a comment.

Christy B. 
Rating:
5.0

Customer did not leave a comment.

Ravinder S. 
Rating:
5.0

Don't change a thing

CAROLYN C. 
Rating:
5.0

Customer did not leave a comment.

Drew T. 
Rating:
5.0

The staff at this location were super helpful and very friendly.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

Cheryl F. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

ELIJAH M. 
Rating:
5.0

Customer did not leave a comment.

Caleb B. 
Rating:
5.0

Nothing nicest and clean

MT P. 
Rating:
5.0

Curtious and reliable. A good experience.

TERRY I. 
Rating:
5.0

Although there are other U-Haul dealers in my area I keep coming back to Edgewood because Marty is so pleasant to deal with. Dan L. Harris

Dan H. 
Rating:
4.0

Keep up the good work.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Philamee G. 
Rating:
5.0

The manager that was helping me did a very good job very efficient very fast I got the product that I needed to used used it brought it back everything was among the most efficient that I've seen yet with U-Haul stores

GREGORY F. 
Rating:
4.0

Customer did not leave a comment.

Eric K. 
Rating:
5.0

Customer did not leave a comment.

brandy M. 
Rating:
5.0

Customer did not leave a comment.

SANDRA B. 
Rating:
5.0

Good service

panagiotis P. 
Rating:
5.0

Very good place for the U-Haul rental. Staff and location was excellent.

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Monica W. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth W. 
Rating:
5.0

Customer service was outstanding. Very friendly and informative. Not closest location to me, but I will return to this location because of my experience there. Well done!

Gordon H. 
No reviews have been submitted for this location.

Additional Services at this Location

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