Customer Reviews for Economy Portable Buildings
(U-Haul Neighborhood Dealer)

641 reviews

4091 US Hwy 190 W   Livingston, TX 77351

(936) 967-0895

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat: 9:30 am–1:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 967-0895

4091 US Hwy 190 W
Livingston, TX 77351

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–4:30 pm
  • Sat: 9:30 am–1:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service

William Show 
Rating:
1.0

Made a reservation that you could not complete, wanted to send me 40 miles away. When I did get a trailer it had rocks in it (Motorcycle Trailer) after 20 miles the trailer came off. The hitch had not been seated on the ball. Had I been driving a lighter vehicle or was a less experienced driver. you might have been facing a major lawsuit.

Barrie Featherstone 
Rating:
4.0

Customer did not leave a comment.

Rick Desorsier 
Rating:
4.0

I picked up in one location —they were beyond amazing— and dropped off at another. Dropping off turned pretty stressful when I had to go to 3 locations before I could drop it off. First place was ‘at capacity’, second place didn’t take returns for auto transports, and third place was closed 30 minutes before the time listed online. I called customer service for Uhaul and let them know the trouble I had and they took care of documenting drop off location and details in the file.

Dana Michelle Wiggins 
Rating:
5.0

Customer did not leave a comment.

austin KIMBALL 
Rating:
3.0

Customer did not leave a comment.

Tommy Pennington 
Rating:
5.0

Customer did not leave a comment.

John Mccroskey 
Rating:
4.0

Your online to check in and out is a pain in the butt I couldn't get it done on my phone at all and I never got the money back that was owed to me I paid cash bec of a fraud was detected and we had to shut down my card and get a new one the place new this but yet they put it back to my card they had on file even tho I paid cash never called me nothing

Brandy Sorensen 
Rating:
2.0

Drop off location was unsuitable for after-hours. Nowhere to drop off that didn't have a slope and nothing to chock tires to prevent rolling. Ended up having to dumpster-dive to get something to chock the tires.

John Mabes 
Rating:
5.0

Customer did not leave a comment.

Doug Dellasilva 
Rating:
4.0

Check in woman was clean and personable. Very good service. I will be back.

Patricia Prentiss 
Rating:
5.0

They were very good helping me to get the trailer ready to go the lady was very helpful

Richard Little 
Rating:
2.0

charged me for a dolly that I didn't get or use, I was told they would credit my account for but, but never received. I called back the following week to ask about credit, they still haven't processed a credit to my account as of 10/16/2023.

Frankie Fawbush 
Rating:
5.0

Vey nice folks and easy to rent from.

John Lockridge 
Rating:
5.0

Your good

Paul Hampton 
Rating:
5.0

Great location and very friendly. This location is excellent and has nothing to improve on. Just keep up the good work.

ROGER TROTTER 
Rating:
5.0

I have been moving, and have had four or five rentals in the last couple of weeks. I have used a virtual card for every rental and box purchase, but the last rental, they told me that U-Haul wanted a non-refundable $60.00 deposit to use it! That’s BULL!!!!!!!!

Jerry Stout 
Rating:
5.0

Customer did not leave a comment.

Tressie Clary 
Rating:
5.0

Customer did not leave a comment.

Meagan Hudepohl 
Rating:
5.0

Customer did not leave a comment.

reginal wright 
Rating:
5.0

Customer did not leave a comment.

george bennett 
Rating:
5.0

Customer did not leave a comment.

Steven King 
Rating:
4.0

Customer did not leave a comment.

John Pitts 
Rating:
4.0

Customer did not leave a comment.

Tammy Sinclair 
Rating:
4.0

The a/c unit in the truck was not working.

Wayne Battise 
Rating:
5.0

The equipment was as clean and maintained as possible given its age. I have noticed over the past couple of years that your fleet is getting pretty old.

Michael Prokop 
Rating:
5.0

Nothing..... was a great experience all around

PHILLIP LONG 
Rating:
5.0

Customer did not leave a comment.

Ward Peters 
Rating:
3.0

I reserved an appliance dolly a week in advance and I desperately needed it, but when I picked up the truck they didn’t have one and couldn’t find one.

Shelley Crenshaw Luck 
Rating:
5.0

Customer did not leave a comment.

Jennifer Page 
Rating:
5.0

Just make sure the dashboard n dash isn't dusty

Vickie Davis 
Rating:
5.0

These are the nicest ladies u could ever meet they are always very friendly an happy every time I go in there would recommend them to any an everybody tht needs to rent a town dolly are purchased a portable building

John Williams 
Rating:
5.0

Customer did not leave a comment.

David Grewing 
Rating:
5.0

Great customer service!

Derek Eppler 
Rating:
5.0

Great customer service

Johnnie Brooks 
Rating:
5.0

Customer did not leave a comment.

JAMES NEILL 
Rating:
3.0

No receipt available. No print contract available

Robert Williams 
Rating:
4.0

Customer did not leave a comment.

charlie simkins 
Rating:
5.0

Great service

Richard Kessel 
Rating:
5.0

Customer did not leave a comment.

Andres Torrano 
Rating:
5.0

Everything was great the service and the equipment.

Dedera Sylestine 
Rating:
5.0

Staff were very friendly and helpful.

Brian Small 
Rating:
3.0

GPS sent me to the wrong location but overall I was able to still get my U-Haul and keep it for a long amount of time to get things done.

Alyncia Arthur 
Rating:
5.0

These ladies were wonderful. Got us going after our first movers bailed and our second set of movers came with too small of a truck. I highly recommend the Magnificat 4 + some at Economy Portable Buildings in Livingston, Texas when you need a trailer pronto!

Dean Boyd 
Rating:
5.0

Clerk was very nice and helpful

STEVEN HILL 
Rating:
3.0

I turned in the truck after hours so I can not say anything about the personnel. Though, it was quiet easy to get the 26 foot truck into the location and parked. Also the key drop was easy to find.

Ben Stanford 
Rating:
5.0

Customer did not leave a comment.

Benjamin Preston 
Rating:
5.0

Customer did not leave a comment.

JIM HEWETT 
Rating:
5.0

Customer did not leave a comment.

Shawnette York 
Rating:
5.0

Customer did not leave a comment.

David Andre 
Rating:
5.0

Customer did not leave a comment.

Kelly McLendon 
Rating:
5.0

Customer did not leave a comment.

James Meyer 
Rating:
5.0

The truck I was rented had a loud rattle like bolt was loos and metal was hitting together underneath. I had to listen to that the whole weekend I had the truck and will not recommend

Chad Whitley 
Rating:
3.0

I had to go thru two trucks to get a decent truck to drive. The first two need a frontend alignment. Lots of steering play. The third truck steered great but had not been cleaned out. Found a furniture dolly along with another two-wheel dolly in the back with some trash. Attendant stated that he had never had anyone bring back a truck before.

Lloyd Davison 
Rating:
5.0

Customer did not leave a comment.

Douglas Asiala 
Rating:
5.0

Great location and great service!

Michael Killfoil 
Rating:
5.0

the manager was very helpful, and courteous, no need to improve.

bob savage 
Rating:
5.0

No Complaints! Staff was very Friendly

jannette franklin 
Rating:
4.0

The early pickup through the web, you need some work, make it better

Bennett White 
Rating:
5.0

Customer did not leave a comment.

Cynthia Adms 
Rating:
4.0

Customer did not leave a comment.

gayle gentille 
Rating:
5.0

Customer did not leave a comment.

Darren Jones 
Rating:
5.0

Great service. Thanks

Deborah Martinez 
Rating:
5.0

Customer did not leave a comment.

Michael Prokop 
Rating:
4.0

Customer did not leave a comment.

DANIUAL THOMPSON 
Rating:
4.0

¯\_( ͡❛ ͜ʖ ͡❛)_/¯

DARRELL G MORELAND 
Rating:
5.0

The one exception! They charged me $20 for furniture pads that I did not request! I sent a message for credit but still got charged!

JANIS WADE 
Rating:
5.0

Most friendly ladies and very helpful

STEVEN DAVIS 
Rating:
1.0

The cargo trailer was not hooked to the trailer hitch properly causing it to come off while driving on the freeway. This almost caused us to lose the trailer and flip the car. Very unprofessional and very dangerous.

LONNIE WALLACE 
Rating:
5.0

The staff goes above and beyond with their customer service. We have rented several times and will continue to rent from them.

REBECCA LARGENT 
Rating:
5.0

Customer did not leave a comment.

RODNEY BLAKEY 
Rating:
5.0

I didn’t meet anyone. The gps brought me a little further than i needed to be but it’s fine

TYLER PENNINGTON 
Rating:
5.0

Customer did not leave a comment.

TERRY WILSON 
Rating:
5.0

Customer did not leave a comment.

juanita escamilla 
Rating:
5.0

Great service. Great trailer great overall experience. Great personnel

WALTER NEYLAND 
Rating:
3.0

Customer did not leave a comment.

Crystal Warden 
Rating:
5.0

Staff was great and easy to work with

JEREMY ALLEN 
Rating:
5.0

Customer did not leave a comment.

Mary Morton 
Rating:
5.0

Customer did not leave a comment.

TAMMY WHITE 
Rating:
3.0

I can understand due to covid the office was closed, but their sign said they open at 9 am but also said closed....could have been a little more clear. Only one person working on uhaul rentals, wait time was longer than I had hoped. Received a call wanting to know if the vehicle was returned two days after I returned it. Clueless of what is sitting on their lot!!!!!

Christi Gergart 
Rating:
5.0

The app did not work for me at Drop off. I tried repeatedly for almost an hour before I had to leave and call for assistance from Customer Service. Jessica, the customer service rep was wonderful.

KELLY HILL 
Rating:
5.0

Don’t allow people to prepay for items you don’t have in stock.

tammy ayers 
Rating:
4.0

Employees very nice and helpful. Trailer did need to be swept out before we got on our way.

Harlean Oswell 
Rating:
1.0

When I received the uhaul truck it was not swept out and they did not have the appliance dolly I reserved so I had to travel across town to pick one up from another location which put me behind.

SHANA KUHNLE 
Rating:
5.0

Customer did not leave a comment.

MICHAEL PROKOP 
Rating:
5.0

Customer did not leave a comment.

Renata Mcclure 
Rating:
4.0

Was not that easy to locate since there are multiple “Economy Portable Buildings” on the same Hwy 190 W and I wound up visiting ALL of them even after getting directions and speaking to the lady twice on the phone!

Susan Cammack 
Rating:
5.0

Customer did not leave a comment.

THOMAS NAJACHT 
Rating:
5.0

Customer did not leave a comment.

Kelley Grigsby 
Rating:
1.0

Could have reimbursed for the hitch and pin I had to replace that your uhaul broke

Randall Cooper 
Rating:
5.0

Customer did not leave a comment.

Shawn Kingman 
Rating:
5.0

Customer did not leave a comment.

Dana Washington 
Rating:
5.0

make your address visible from the highway ay 55 mph

Allen Burton 
Rating:
5.0

Customer did not leave a comment.

GARY BARTA 
Rating:
5.0

Customer did not leave a comment.

Susan Dendy 
Rating:
5.0

I was completely satisfied and can not think of anything to make the process better.

Marvin Albrecht 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY BRISCOE 
Rating:
5.0

Customer did not leave a comment.

Walter Woods 
Rating:
5.0

Customer did not leave a comment.

David Beacon 
Rating:
5.0

Customer did not leave a comment.

Rita Bass 
No reviews have been submitted for this location.

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