Customer Reviews for Econo Lodge
(U-Haul Neighborhood Dealer)

383 reviews

1135 E King Ave   Kingsland, GA 31548

(912) 729-6649

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: 9 am–1 pm

Services at this Location:

Contact Us

(912) 729-6649

1135 E King Ave
Kingsland, GA 31548

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: 9 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Being charged for a truck that was too small is ridiculous. What sub absolute scam!!

scott Tatum 
Rating:
5.0

N/A

Yolanda Irvin 
Rating:
5.0

Amy was wonderful!!!! Very efficient with everything I needed 👍

AMY TAYLOR 
Rating:
5.0

Service your vehicle the steering wheel was very loose and felt like it would come off

TIMOTHY CRANDELL 
Rating:
5.0

Customer did not leave a comment.

Dennis Proctor 
Rating:
5.0

Make sure to have maintenance done before you rent some of the trucks. The one I had ran rough and out of line . Rough riding.

JOYCE HOLLOWAY 
Rating:
5.0

Custom Service was great

Nicholas Maldonado 
Rating:
5.0

Customer did not leave a comment.

Shannon Stewart 
Rating:
5.0

Excellent service agent

Mark Raymond 
Rating:
3.0

The location itself is good. Easy access and the employees were friendly. The problem came in with the cleanliness of the trailer. Obviously it wasn't inspected when it was dropped off there because when we got it home and opened the doors it smelled like someone had lived in it and smoked the whole time. It wasn't just a little smoke but would almost knock you down from the odor. We had to buy cleaning supplies and clean it top to bottom and air it out for a whole day before it could even be loaded. When I called to complain the girl just said call UHaul. Pretty sure UHaul can't stop homeless people from staying in their trailers but they could have at least refunded my cleaning costs and apologized for the bad experience.

Sherry Jule 
Rating:
5.0

Two minor issues.....1. Found floor in front of middle seat sticky with what looked like a soda spill and a top wrapper from a pringles chip can. 2. When started engine fuel gauge showed full, however I was able in add 3 gallons to the tank while in pick up position. When I turned in vehicle I filled tank to full up to the input cap, and the fuel gauge showed past the full position. The checkout procedure was smooth and professional. Turn in was, just leave the key and you will be notified of your bill the following day. (Need better attention to what constitutes a full tank of gas.) The following renter got the advantage of my extra gas.

LOWELL WALTERS 
Rating:
5.0

Customer did not leave a comment.

Frank Woodward 
Rating:
5.0

Customer did not leave a comment.

stephanie Miller 
Rating:
5.0

Customer did not leave a comment.

Eddie Rhone 
Rating:
5.0

Customer did not leave a comment.

jeffrey griffin 
Rating:
5.0

The representative was helpful and attentive.

Gerri Shelton 
Rating:
5.0

Nothing

Tom Turner 
Rating:
4.0

Customer did not leave a comment.

CHERYL WENTZ 
Rating:
5.0

Customer did not leave a comment.

Sharon Muesing 
Rating:
5.0

Customer did not leave a comment.

RUSSELL PETRICK 
Rating:
5.0

Amy was great

John McIntosh 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY DAVIS 
Rating:
2.0

The truck was not swept out, I was charged for gas when the guage was where it was supposed to be. I'm very upset, and I won't be using this location again or recommend it to anyone else.

Omodara George 
Rating:
5.0

The lady at the Econo Lodge was very courteous and helpful. The trailer was in excellent condition and was a very good value.

DOUGLAS gibson 
Rating:
5.0

Customer did not leave a comment.

Robert Lockwood 
Rating:
5.0

Customer did not leave a comment.

carl McCoy 
Rating:
5.0

Customer did not leave a comment.

James Leffel 
Rating:
5.0

Customer did not leave a comment.

Marren Eades 
Rating:
5.0

Customer did not leave a comment.

ROBERT DAVIS 
Rating:
5.0

nothing to do… this rental was handled flawlessly…. politely and accurately…. thank you

Scott Burns 
Rating:
5.0

Customer did not leave a comment.

William Canady 
Rating:
5.0

Customer did not leave a comment.

Paul Ealy 
Rating:
4.0

Customer did not leave a comment.

Alex Duran 
Rating:
3.0

The woman who checked me in was not pleasant and rude. Very curt and unfriendly. When making the reservation, I was told there would be someone there to hook up my car dolly. The woman just handed me written instructions on how to do it and said there would be no help there. I’m a 61 year old woman, I don’t know how to hook up a car dolly. I had to grab a couple of friends to come and help me.

Kim Crossett 
Rating:
5.0

Staff friendly, knowledgeable and actually walked outside to greet me when I pulled in.

John Cosimini 
Rating:
4.0

Customer did not leave a comment.

DAVE PARKINSON 
Rating:
4.0

Customer did not leave a comment.

Ed Reece 
Rating:
5.0

Great customer service on both ends of my trip. Very clean equipment. Thanks!

douglas stanley 
Rating:
3.0

No one available to help unhitch large trailer. I had to asked a stranger to come help us.

Larry Schultz 
Rating:
4.0

Customer did not leave a comment.

Kaylin Gifford 
Rating:
5.0

nothing

Ralph Migliore 
Rating:
5.0

Customer did not leave a comment.

William Brown 
Rating:
3.0

Customer did not leave a comment.

Andrew Solli 
Rating:
5.0

Great staff they need a pay increase for multitasking

Armando Woodward 
Rating:
5.0

Customer did not leave a comment.

Robert Sandholm 
Rating:
5.0

Customer did not leave a comment.

LAVONDA GORDON 
Rating:
4.0

Customer did not leave a comment.

Coretta Dixon 
Rating:
5.0

This was an excellent experience-- staff was amazing and the whole procedure was extremely easy and fast! Coul dnt have asked for a better experience!

Ryan Lee Greene 
Rating:
4.0

Easy location to find. Easy gas stations are near location.

Kyle Rushlow 
Rating:
5.0

Customer did not leave a comment.

Scott Burns 
Rating:
5.0

Customer did not leave a comment.

Gregory Kallner 
Rating:
4.0

Customer did not leave a comment.

Robin Spicer Dellaperuto 
Rating:
5.0

Easy return process with a great staff.

ronald senecal 
Rating:
4.0

People were very friendly and courteous. Nice facility and easy return.

ronald senecal 
Rating:
1.0

Please contact me if like to speak to someone regarding the treatment I received 9045170843

Candace Guy 
Rating:
1.0

I disagree with the fuel level. When I asked the rep where the line needed to be she told me she didn’t know. I asked her to show me and she couldn’t.

WILLIE WHITE 
Rating:
5.0

Customer did not leave a comment.

Salvatore Nardello 
Rating:
5.0

It was an empty field with other trailers.

David Kotch 
Rating:
1.0

Communication was horrible. They charged me more than what they told me over the phone and the place is so ghetto. I will use somewhere.

Brittney Sullivan 
Rating:
5.0

Great service on return !

Mike Mack 
Rating:
4.0

Customer did not leave a comment.

David Horn 
Rating:
5.0

Nothing, everything was perfect.

Gary Courtney 
Rating:
5.0

Customer did not leave a comment.

ANna Rose 
Rating:
5.0

Customer did not leave a comment.

Monica Wade 
Rating:
2.0

If I didn’t see the trucks in the yard, I would’ve thought it was an abandoned bldg. Although the personnel was 15 minutes late, he was very pleasant. If this is a busy location, you need more than one person to help with the customers. Overall the checkin/checkout process was pretty smooth.

Jacqueline Washington 
Rating:
3.0

I had to load the equipment into the truck. The “check engine” warning and other warning lights were on. The AC worked intermittently.

Mark Webb 
Rating:
4.0

Customer did not leave a comment.

Gregory Kallner 
Rating:
5.0

With all of the UHaul locations available in Camden County, this is always my first choice! I have used this location many times and I always recommend this location to friends and family. Check-in is always pleasant, great location for pick up and drop off, and the trucks have always been clean!

Jennifer Gebhardt 
Rating:
5.0

Customer did not leave a comment.

George Schlicker 
Rating:
4.0

The trailer was full of yard debris from the previous renter. This is the second I’ve rented this particular trailer in the last few weeks and I pumped up the rear passenger tire and when I went to get it today I asked if they had an air compressor to pump it up and they said no or that I could leave it even though I really was on a time crunch I had to go pay to pump up the tire and I feel like all locations should offer that service if the tires are low.

James Rodgers 
Rating:
5.0

Customer did not leave a comment.

Irene M Campbell 
Rating:
5.0

Customer did not leave a comment.

Johnathan Crapse 
Rating:
5.0

Customer did not leave a comment.

Richard Rivera 
Rating:
5.0

Very helpful and friendly

Ken Knight 
Rating:
5.0

Customer did not leave a comment.

Anterio Greene 
Rating:
5.0

It was quick and easy.

Matthew Waro 
Rating:
5.0

Customer did not leave a comment.

Rodney Thomas 
Rating:
5.0

The attendant was absolutely delightful

TIMOTHY ASTON 
Rating:
2.0

Did not get my bill i do not get what I was charged I would like to know contact me with my bill !

Richard Barron 
Rating:
4.0

Trailer License Plate expired 3 2023. Not clear who registers license plates for u haul but I will pay attention to plate expiration date if I rent again.

Steven Burling 
Rating:
2.0

There were a lot of add on fees that were not explained clearly in the beginning. Advertisement price is not what they say it will be.

Cynthia Miranda 
Rating:
3.0

I was very thankful for the opportunity to drop off the truck after hours (very late in the evening), however the lot was not very well lit/was pretty dark, but was safe.

Jim Williams 
Rating:
5.0

Customer did not leave a comment.

Jason purvis 
Rating:
5.0

The U-Haul rep was there earlier than 9 am which really helped me out.

tom wronka 
Rating:
5.0

Customer did not leave a comment.

Johnny Hawkins III 
Rating:
5.0

Great location easy yo drop off a big truck

Roger Olsen 
Rating:
1.0

Customer did not leave a comment.

April Houston 
Rating:
5.0

Very good customer service

Armand Zbarciog 
Rating:
5.0

Customer did not leave a comment.

Haley Woolard 
Rating:
5.0

Customer did not leave a comment.

JASON BOCHERT 
Rating:
5.0

Need better signage to designate it is the Econo Lodge and not the RaceTrack

David Molinar 
Rating:
5.0

Nn

WILLIE BENNETT 
Rating:
3.0

Customer did not leave a comment.

Elad Aloni 
Rating:
5.0

Customer did not leave a comment.

Kay Strickler 
Rating:
3.0

brake light burnt out on trailer

Preston Gist 
Rating:
5.0

Customer did not leave a comment.

Steven Hoyt 
Rating:
2.0

The employees at Econo Lodge were very nice. I just wish that i could have dropped it off at a regular U-haul. I can not say enough about the kindness of the staff at Econo Lodge though!!

Gary Beirdneau 
Rating:
5.0

Customer did not leave a comment.

Shannon Stewart 
Rating:
3.0

Customer did not leave a comment.

Amita Norton 
Rating:
4.0

Customer did not leave a comment.

Lee Brooks 
No reviews have been submitted for this location.

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