Customer Reviews for Easy Stop Storage Odessa
(U-Haul Neighborhood Dealer)

57 reviews

4500 NE Loop 338   Odessa, TX 79762

(432) 362-9804

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(432) 362-9804

4500 NE Loop 338
Odessa, TX 79762

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5:30 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

James Hatcher 
Rating:
5.0

Customer did not leave a comment.

JOSE GUMATO 
Rating:
5.0

Tell them to download the app to make returning much easier.

laurie bixler 
Rating:
2.0

Screwed up the delivery dates and only provided 4 of 21 blankets ordered. This cost me an additional $200.

Stephen Carson 
Rating:
5.0

This location is great

Robert Crane 
Rating:
5.0

Customer did not leave a comment.

Osvaldo Lopez 
Rating:
5.0

Crystal is our office lady and was helpful in renting out units and equipment in our case a U-Haul truck. She helped with the process of renting and return of equipment. Great experience thank you!!

Joseph Baeza 
Rating:
5.0

Staff really nice

Dien Tran 
Rating:
1.0

The truck I was going to rent Friday at noon had been in their yard since Tuesday.the truck was scheduled to be picked up at noon . At 12:15 the manager and assistant manager drive into the facility. We start going through the paperwork for charges , truck and 3 dozen moving blankets . The blankets were not the facility and had not been checked in . I ended up driving to the u haul store on billy hext road . He supplied me with the blankets I needed for the move . Got the truck to my house and moving crew started loading. I ended up cleaning the windows and windshield to feel comfortable driving the truck in the guest. You need to have more employees involved in the process of readying the equipment for rental. If I hadn’t been in such a rush to pick up the truck I would’ve looked elsewhere,

Sammy Fowler 
Rating:
3.0

Customer did not leave a comment.

Christopher Figueroa 
Rating:
5.0

Customer did not leave a comment.

Arthur Hopkins 
Rating:
5.0

Customer did not leave a comment.

CELENE CHAVEZ 
Rating:
5.0

She really nice lady and helping a lot thank you

GUERRERO V ESCAPITA 
Rating:
3.0

Wasn’t cleaned and didn’t have all the blankets I needed.

Jennie Greenway 
Rating:
5.0

Customer did not leave a comment.

Kenneth Boone 
Rating:
5.0

Customer did not leave a comment.

Harry Bryant 
Rating:
5.0

Customer did not leave a comment.

Christine Fallon 
Rating:
5.0

Customer did not leave a comment.

Armando Garcia 
Rating:
5.0

Customer did not leave a comment.

Jessica Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Manuel Barboza 
Rating:
3.0

I will not recommend UHual!!!!!!!!!

Dasha Moon 
Rating:
5.0

Customer did not leave a comment.

Donald Hughes 
Rating:
5.0

The front desk clerk was the most friendly and helpful that I have ever met in all my years of using UHAUL She made the experience a delight and that is saying a lot since it was a move due to a divorce. I will use this location again, as long as she is there.

Vanessa goodwin 
Rating:
3.0

Mr.Robert,was helpful.

Vinh Nguyen 
Rating:
4.0

I noticed after i left that the paperwork stated that i picked it up with a full tank of gasoline and should return it with a full tank of gas. It in fact only had 3/4 of a tank of gas . I returned it FULL

Mark Ament 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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