I dropped off the vehicle one full day early so they could make money with that extra day and they still charged me for being short one blanket pad that I never received at pick up location, no wiggle room hereBRYAN B.
Customer Reviews for Easy Stop Storage - Liberty Hill
(Distribuidor de U-Haul del vecindario)
Liberty Hill, TX 78642
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JUAN M.
I forgot the lady's name that helped me but she was extremely nice and helpful.MATTHEW B.
El cliente no dejó un comentario.RAMBOD E.
It had a strong cigarette odor (hard to police smokers I'm sure). The suspension system seemed to make strange knocking noises but drove fine. Breaking was very nice and smooth. Driving the 10' truck, as would be expected, was like a driving a boat but still fairly easy to maneuver. AC worked excellent in hot late June Texas temps. No problems or issues to really squawk about.Roberto A.
When I called to rent this truck I chose the location nearest my home. When I went to pick the truck it was in a completely different location miles down the road. Very frustrating.Clinton H.
Keep up the great work!Jonathan P.
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.Omar T.
El cliente no dejó un comentario.TIMOTHY M.
El cliente no dejó un comentario.TIMOTHY F.
El cliente no dejó un comentario.Matthew G.
Excellent service!Billy S.
We dropped off the keys in the lockbox. Easy!Larelle F.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.MARK S.
El cliente no dejó un comentario.Edward K.
suggested use app not a personRon C.
El cliente no dejó un comentario.David P.
Tires on trailer were bald. I had a 500 miles trip and it made me nervous. No help hooking up trailer to my truck.David M.
kelvin the on site manager was very well knowledged and got me in and out very efficientlyDavid B.
The gentleman that is charge of this facility is probably one of the nicest managers that I've met. He was very helpful and extremely knowledgeable, and a great help to his guests.William F.
Kelvin was a huge help, the total experience was great.Mark P.
The individual that checked me in was very courteous and efficient. I was in and out of there within 15 mins. I would use this location again.Donald L.
Great experience! Thank you!!!Caren B.
It's all goodROBERT JOSEPH M.
El cliente no dejó un comentario.LACEY S.
Very polite and professional employee.Joseph J.
El cliente no dejó un comentario.TRAVIS STANLEY P.
El cliente no dejó un comentario.Earl G.
El cliente no dejó un comentario.EMILY KATHRYN L.
The uhaul app was not working so we had to go inside to register our account. the owner kept trying to recharge our card. I spoke to uhaul 4 times AFTER returning the truck due to issuesJoshua F.
Confusing online check in.Joel A.
The truck share program really seemed to be an issue. The other issues were likely due to COVID, so I won't blame the location too much.PHILLIP F.
El cliente no dejó un comentario.DSean H.
El cliente no dejó un comentario.allen D.
Fast friendly serviceWade W.
No online check in available but staff is very helpful and friendly. Online checkout available for after hours drop off is convenient.Damian G.
El cliente no dejó un comentario.john K.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.JOHN P.
El cliente no dejó un comentario.Thomas P.
lower the price per mile for the rental vehicles.JOHN J.
El cliente no dejó un comentario.Ryan F.
Showed closing at 6:00 on line. Got there at 5:30. Store manager pulling away at that time. I told him I was obviously there to drop off trailer. He said his closing hr was 5:30 and that he had to go somewhere else so he couldn't help me. I said what about the trailer.? He said you can just park it somewhere and drove off. In summary: Bad day with U-haul management personnel from start to finish. Not a pleasant experience....Paul R.
Do what your doing now. Not broke don't fix it. Excellent service.Ed R.
El cliente no dejó un comentario.Michael B.
Very friendly and professional.richard S.
El cliente no dejó un comentario.anna R.
It took an hour for us to complete the rental process that should have taken no longer than 20 minutes. The representative there had a difficult time completing the transaction needing to call someone else several time including the UHaul help desk that did not answer. She brought her child to work with her that was laying on the sofa which was the only seating in the store so I stood for the entire hour that I was there. Unfortunately due to the lack of knowledge that she exhibited I will not use this location again and will not refer anyone I know here either.Blaine B.
Manager of the location is very helpful and courteous. I have rented UHaul trailers, trucks and vans over 10 years, locally and while traveling across country for my job. This location has the best service and is an easy location to and pickup and drop-off rentals. Thanks. - Mary AnnMary Ann N.
El cliente no dejó un comentario.STACY C.
El cliente no dejó un comentario.George S.
I brought the trailer back 1 day early. But there was no way to check it back in. I tried on line, but that didn't work. I tried by phone but the operator transfered me to another operator who didn't answer and I got hung up on. I wrote a note on the contract and put it in the over night box. I parked the trailer where I got it from. So I returned the trailer early. Thank you for your service. Great trailer. The liberty hill location closes early on Saturday and is closed on Sundays, there is no way to check equipment back in.Kerry R.
El cliente no dejó un comentario.Monte F.
Bobby is an excellent manager with great people skills. Everything was handled efficiently and professionally.Karen D.
Great location! Great customer service!Michael B.
El cliente no dejó un comentario.BRUCE B.
First the store didn't open until 9:30 am. Half the morning is gone by then. When we got there it took 30 minutes for the guy working to do our paperwork and take our payment. We were the only customers there. There was no need to take 30 minutes. He obviously had no clue what he was doing. He blamed the credit card machine, so I offered him a check. He said no to the check and that he would get it figured out.Cody R.
The gentleman that checked me out was great. Waited for me to arrive, went over the trucks condition, how to safely operat the truck, the cost for rental, and exactly how to return it. The truck also had an exceptionally clean interior. Overall great customer experience and great customer facing employee.Robert B.
El cliente no dejó un comentario.Justin H.
El cliente no dejó un comentario.Frederick L.