Customer Reviews for Easy Self Storage
(U-Haul Neighborhood Dealer)

32 reviews

11901 State Hwy 249   Houston, TX 77086

(713) 849-4930

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(713) 849-4930

11901 State Hwy 249
Houston, TX 77086

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Latavia Howard 
Rating:
5.0

Customer did not leave a comment.

Bryan Rojas 
Rating:
3.0

Customer did not leave a comment.

Tiffany Osburn 
Rating:
2.0

Customer did not leave a comment.

Sherrie Wimbley 
Rating:
5.0

Fix the pot holes in the front of your driveway. Everything else was good. Customer service was excellent 👌

William Humbbard 
Rating:
5.0

Customer did not leave a comment.

Sue Jackson 
Rating:
5.0

Customer did not leave a comment.

Sherrie Wimbley 
Rating:
5.0

Customer did not leave a comment.

Ashley Green 
Rating:
1.0

Not truth worthy

Sid Zahriya 
Rating:
5.0

The Lady was very helpful and very professional. Made a bad thing not so bad, Thank Her very much.

jere wilson 
Rating:
5.0

No comment.Excellent

Florence Kanneh 
Rating:
3.0

Customer did not leave a comment.

John Jirasek 
Rating:
5.0

Stephanie was super helpful and kind! A real gem of a person. She made a super high stress time for me as easy as possible and I can’t thank her enough.

Chrisna Slokar 
Rating:
5.0

Customer did not leave a comment.

Janecia Eaglin 
Rating:
1.0

It said it was opening at 9 o’clock so I could go back and get my cash deposit. I was there before 9 o’clock. I waited till 915 and nobody was there and they do not give cash deposits back. They gave them to you in a check within 3 to 5 days, so no I would not recommend this location to other customers.

June Freeze 
Rating:
5.0

Property Manager gave good customer service.

Lolita Jones 
Rating:
5.0

The customer service representative Stephanie was awesome and very pleasant! Thanks for everything!

Nicole Richardson 
Rating:
5.0

The customer service rep on site was very nice, helpful and friendly. The location is kind of hard to turn into. The trick wa a bit dirty but to be expected.

lakenya henderson 
Rating:
5.0

The lady’s that work there are amazing!

Sid Zahriya 
Rating:
3.0

Customer did not leave a comment.

Givone Roquemore 
Rating:
4.0

Didn’t receive a call to discuss final charges just received an email.

JUNELL JACKSON 
Rating:
5.0

I loved the service!...

Keiarea Polk 
Rating:
5.0

Customer did not leave a comment.

ARTHUR JACKSON 
Rating:
5.0

Customer service was awesome keep up the good work

JAMES LOCKRIDGE 
Rating:
2.0

Be more transparent

Christopher Phillips 
Rating:
5.0

No improvement needed

Diane King 
Rating:
5.0

Customer did not leave a comment.

KACEY BROWN 
Rating:
5.0

Everything overall was quick and easy ????

Malik Johnson 
Rating:
5.0

Customer did not leave a comment.

Alvin Cloud 
Rating:
4.0

The 24/7 pickup procedures were glitchy and frustrating. It took a maddening 60 minutes just to pick up the truck. This was while attempting to work with the staff on duty, Chat with the website representative (who never answered and remain on hold for 15 minutes before someone answered the 800- number. But that was just the tip of the iceberg.

Kindra Wessel 
Rating:
4.0

Customer did not leave a comment.

shervada Walker 
Rating:
1.0

Correct procedure wasn't followed a lot of errors on my statement no refund wrong information

Delicia Gordon 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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