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Latavia Howard
Customer Reviews for Easy Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fix the pot holes in the front of your driveway. Everything else was good. Customer service was excellent 👌
William HumbbardNot truth worthy
Sid ZahriyaThe Lady was very helpful and very professional. Made a bad thing not so bad, Thank Her very much.
jere wilsonNo comment.Excellent
Florence KannehStephanie was super helpful and kind! A real gem of a person. She made a super high stress time for me as easy as possible and I can’t thank her enough.
Chrisna SlokarIt said it was opening at 9 o’clock so I could go back and get my cash deposit. I was there before 9 o’clock. I waited till 915 and nobody was there and they do not give cash deposits back. They gave them to you in a check within 3 to 5 days, so no I would not recommend this location to other customers.
June FreezeProperty Manager gave good customer service.
Lolita JonesThe customer service representative Stephanie was awesome and very pleasant! Thanks for everything!
Nicole RichardsonThe customer service rep on site was very nice, helpful and friendly. The location is kind of hard to turn into. The trick wa a bit dirty but to be expected.
lakenya hendersonThe lady’s that work there are amazing!
Sid ZahriyaDidn’t receive a call to discuss final charges just received an email.
JUNELL JACKSONI loved the service!...
Keiarea PolkCustomer service was awesome keep up the good work
JAMES LOCKRIDGEBe more transparent
Christopher PhillipsNo improvement needed
Diane KingEverything overall was quick and easy ????
Malik JohnsonThe 24/7 pickup procedures were glitchy and frustrating. It took a maddening 60 minutes just to pick up the truck. This was while attempting to work with the staff on duty, Chat with the website representative (who never answered and remain on hold for 15 minutes before someone answered the 800- number. But that was just the tip of the iceberg.
Kindra WesselCorrect procedure wasn't followed a lot of errors on my statement no refund wrong information
Delicia Gordon