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eddie R.
Customer Reviews for Eastside Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Not very friendly and not informative at all.
Sandra P.Let people know that if it is closed to please return via online. The posting was his behind a pole and a big tire. We waited and kept calling so we could return the truck but after 2 hours my grandson noticed the return post then we returned the truck. Had we known that they would be closed then we would have done it as soon as we arrived. Thank you. Otherwise, they were professional and polite.
blanca Z.One improvement, would be a detailed sign displayed large enough to find. Especially, during low light or early night time. The convenience of this location was great if the tenants of the house didn't have issues leaving on time. No fault of UHaul, just unseen circumstances. Great employee assisted me backing in the car trailer. Gracias
pablo R.The business is pretty packed with vehicles and equipment, making maneuvering a bit difficult, but the employees were exceptionally helpful, which more than makes up for the lack of space.
MARTHA L.EXCELLENT CUSTOMER SERVICE .. HIGHLY RECOMMENDED
ANTONIO R.Courteous and professional
TERRENCE ALPHONS H.I asked they tighten my hitch ball and they said they didn't have a wrench that big. I had to leave U-Haul and go to a nearby trailer shop to ask for this. In my opinion, a U-Haul location should have a wrench for this at minimum.
IVAN G.Arreglar los frenos por favor, y que no tiemble tanto la troca. Gracias
GUADALUPE S.Waited 45 minutes for them to tell us that they did not have the car dolly we reserved nor did they have all the blankets I ordered. I ordered 40 and they had 12. All the blankets were filthy. Covered in dirt and smell like mildew. Had to drive an additional 25 minutes to pick up the dolly. Checked myself in online and did not receive a call 24 hours in advance to confirm.
Nathaniel C.Very good
SAMNANG H.Rented a 12 X 6 enclosed trailer. The trailer pulled well and was the right equipment for the job. The parking area at this location was not convenient. A number of vehicles had to be moved before accessing the trailer.
Robert W.Needs a larger lot.
JANET B.The only request I have is that the receipt be printed in larger lettering. Other than that the experience was great. Gracias.
SALLY S.Good people working here, they helped me out alot
Norberto R.Shit was awful, looked ghetto as hell.. people were smoking inside the building it stunk of cigarettes the guys were playing video games and watching movies and weren't even helping customers. I had to go purchase a hitch and an adapter because they weren't provided for me, the guy told me to get the wrong type of adapter so I had to go back like twice to find the forest one for my car..! Stupid fucking idiot I was gonna be nice about this review but… nah! Fuck UHUAL and fuck those lousy sons a bitches who work for y'all pussy ass hoe ass niggas. Weak ass trailers, y'all some hoes. Trash ass c
JORDAN W.The box trucks have no leg room
James C.Have a better waiting area for seating without pets preferably. People are startled when huge dogs are walking around freely.
JOELYN W.Danielle the young man who assisted us was very courteous and efficient. I will return!
LEONOR G.Daniel was amazing!! Trailer was dirty inside though
AMY M.Didn't have clean blankets, no customer service
Freddy S.I was still charged for the full price of my truck and was not given the furniture dolly that I had paid for.
JULIE R.n/a
ANDREW C.Nothing at all
DJUAN B.Charged me for an extra dolly ... extra charges
Guillermo E.Extremely helpful and accommodating group of individuals. Highly professional.
JORGE D.Great communication and the options were given in a clear easy to understand manner
david S.Great fast, friendly and efficient customer service! I've used them twice with no issues!
JOY B.The gentleman who helped me was very kind
sabino R.trying to find 3 different we finally found a Uhual site in theifdle of nowhere and was able to drop the trailer
WILLIAM ANTHONY P.Help me park the trailer and disconnect the trailer
DAVID H.When I went to pick up my reserved truck and equipment, the equipment (moving blankets and dolly) were not inside the truck. There were no employees at the pickup site at the time I was there, so I had to take the truck without the equipment to stay on schedule, and was forced to pay for the “use†of the equipment. Will not use this location again.
Daniel S.Website allows for 5pm pickup and 7pm drop off however, site closes at 6pm.
Christopher H.This was not the original site I had requested for pick up and I had included a set of moving blankets but this particular site did not have them. I'm sure the other site would have since it was actually a Uhaul storage business. They obviously removed them from my bill, but we really could have used them and I didn't want to take the time to drive to the other location.
Michelle K.Car salvage business is not a good location for Uhaul. The employees were not customer friendly, and had very little business sense. It took more than an hour to complete the transaction. The customer representative put the wrong due date on the contract. When I arrived to drop off (El Paso to Austin) the receiving Uhaul representative was going to charge me triple late fee. I had to explain that I had just driven 12 hours from El Paso and that it was not a local transfer. I will not use this location again.
Michael M.Be punctual with appointments. I had to wait over 1/2 hour to be helped.
ALICIA B.AVERAGE
WILLIE M.The young guy who helped me was pleasant to work with.
malcom T.Service was Awesome, No issues
CHERYL H.Extraordinario servicio al cliente
Jeremiah W.Take better care of vehicle. Ensure vehicles are clean. Especially since we are in covid pandemic.
forte C.Clean the truck out!!!!!! All they did was park it for rental profit again.
octavio R.After receiving the equipment, upon taking off on my roadtrip we noticed dog hair between the seats and underneath. Recommend full vacuum and detail inside cabin area when equipment is returned
Brian B.No suggestions
ivan P.When I picked up the truck/auto transport the transport lights did not work. While the employees attempted to change the fuses another customer driving off with an auto transport wrecked into the transport I was taking, there were no damages. I took the truck after approx. waiting 90 minutes, drove straight home and unhoooked the trailer to load up the truck. The truck did start, called roadside and they arrived. After 4 hours they could start up and was told to go pick a new truck.
Ruben E.they don't know what they're doing, you don't know what time is open you have to wave they keys so you can get some service and for they to open the doors it's sad
JUAN Q.Everyone and everything was perfect!!! Thank you!! You made this move easygoing.
NANCY C.