Customer Reviews for Eastern Oil Inc
(Distribuidor de U-Haul del vecindario)

232 comentarios

6350 Fallbrook Av   Woodland Hills, CA 91367
(NO CASH Transactions)

(818) 347-7686

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(818) 347-7686

6350 Fallbrook Av
Woodland Hills, CA 91367
(NO CASH Transactions)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

This was a very pleasant rental experience. The employees are efficient and very personable..

Debra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B. 
Clasificación:
1.0

I was charged for 3 days when I only used it for 1 day and it was dirty and had less gas than I was told.

Esther N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARITES I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Majiedreza F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy C. 
Clasificación:
2.0

You charging for the gas , and filled up to the same level!

ilia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam L. 
Clasificación:
2.0

Keep accurate records of pickup and return.

Shawna S. 
Clasificación:
5.0

The customer service was great. The woman Sunday was most helpful in assisting me with the process for rental. I had met with her on Saturday and she explained the process but she was very patient with me and my repeat questions on Sunday. She was very personable. Also the woman the receive the vehicle back was very friendly and personable as well.

DEBRA S. 
Clasificación:
5.0

Poor uhaul telephone customer service.. had to wait 29 minutes to talk to someone Poor communication between u-haul and location. U-haul app didn't work as instructed. Had to rely on location to help us get the correct rental.. even though it was after hours.

ZAKIR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENE G. 
Clasificación:
1.0

The Uhaul truck license plate was stolen which resulted in me being pulled over by the police. The Uhaul truck was disgustingly dirty. The back of the truck had either vomit or some sticky gross residue all over. The appliance dolly was beaten up and barely usable. The furniture dolly had one slightly broken wheel which made it difficult to use.

Donald K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Toni R. 
Clasificación:
5.0

Office host at site location was exemplary - very, very good customer service support - thank you!

Ed M. 
Clasificación:
2.0

Reserved and paid for 6 furniture protectant blankets and was told they had ran out when I picked up the moving truck at 9am on the day of the move. None of the other U haul places had any either.

Kirsty F. 
Clasificación:
5.0

The customer service representative at this location is very professional and kind.

Jorge G. 
Clasificación:
4.0

The online system should not show that moving blankets are available at this location. They DO NOT HAVE BLANKETS.

David T. 
Clasificación:
5.0

The woman helping me was a delight and made the experience so much better!

ROGER F. 
Clasificación:
5.0

have a full tank of gas

Danielle T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE J. 
Clasificación:
5.0

The van smelled like livestock

Amy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John V. 
Clasificación:
1.0

Reserved a 15 foot truck. When I came to pick it up, all they had available were cargo vans. They were not helpful trying to solve the issue. This disrupted my entire day and made my move much more difficult thank it should have been. Will not use uhual again and won't go to to this location again.

Nathan T. 
Clasificación:
3.0

it was ok

Gabriel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe K. 
Clasificación:
5.0

Helpful staff and great customer service from both shifts morning and night. Gracias

Gennadiy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELYN V. 
Clasificación:
5.0

Friendly and knowledgeable operator.

Ruth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna L. 
Clasificación:
4.0

Truck was well maintained but dirty. Wife was not happy with that.

Ronald S. 
Clasificación:
4.0

Customer service was great!! The woman (Stephanie) that assisted me was very courteous and when I returned the vehicle she informed me I would be charged for gas if I didn't return as it was issued....after moving ALL DAY & NIGHT I didn't feel like moving an inch, and I feel like Uhaul really gouged me there, but all in all Im satisfied with my experience.

Roxanne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
3.0

I need someone to call me at (303) 717-3162. I feel I was overcahrged for this rental.

ELBA J. 
Clasificación:
5.0

The woman assisting me at the counter was so pleasant and helpful; I would recommend this location! Be advised that the lot is a bit small for maneuvering - but it's totally doable and close to everything over here on the west side of the valley.

JOANNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia C. 
Clasificación:
4.0

The service at this location was great; however after I received my receipt they have applied charges (miles, return date, gas charge) in error. I reached out to uhaul rep to review the charges applied in error. They were able to review and respond to me quickly and retracted the charges. Really appreciate Chris who helped me with this process. Thank u so much!!

Sean E. 
Clasificación:
3.0

When I went to pick up the truck they didn't have the furniture blankets that I had reserved, and when I returned, parking the vehicle was extremely difficult because of space limitations. The employees were very friendly and professional.

Marie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mahdi S. 
Clasificación:
5.0

No moving blankets after I paid for them

Steven K. 
Clasificación:
3.0

I had to clean the inside of the box it had a lot of dirt. Also the inside of the csb was very dirty mud stains on the floor, dorito chips and the cupholders were sticky and staibed with coffee

MIKE L. 
Clasificación:
5.0

Good service

juan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron M. 
Clasificación:
5.0

excellent customer service

Yosef S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sirena B. 
Clasificación:
5.0

Reserving a vehicle was very easy to do online. The staff was very nice and helpful at the location to get me in and out quickly. I would definitely rent from this location again. I would refer to friends if they needed a uhaul. Everything was great!

Ryan M. 
Clasificación:
4.0

The dolly and furniture pads I ordered weren't in stock at this location. I would ask that more of these items be available in the future.

Paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON R. 
Clasificación:
5.0

I can actually say, the woman that runs it there is excellent. I'll always go to that location first.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mariann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NIKITA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan N. 
Clasificación:
4.0

The location is a gas station and does not carry the optional items such as dollies, moving blankets. etc. Online you are given the option of selecting these yet when you arrive they are not supplied.

Masoud M. 
Clasificación:
5.0

El cliente no dejó un comentario.

alex P. 
Clasificación:
1.0

WHY DID YOU SEND ME TO A GAS STATION PRETENDING TO BE A UHAUL?!?! THERE WERE 3 TRUCK PARALLEL PARKED NEXT TO A CEMENT WALL, AND I HAD TO DO A 759-POINT TURN TO GET THE STUPID TRUCK OUT OF THERE

Peter T. 
Clasificación:
5.0

Nothing to improve you guys are very good!

JOEL M. 
Clasificación:
5.0

The woman who helped us was wonderful!

Manuel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROOZBEH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
3.0

It is very expensive

jorge R. 
Clasificación:
5.0

El cliente no dejó un comentario.

peter K. 
Clasificación:
5.0

Nothing really. The truck was there, and clean and ready to go. Just had to inspect for damage, which was already denoted when I checked in.

Morgan F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale R G. 
Clasificación:
5.0

Perhaps have the verification done prior to arrive so it's a smoother pick up. Other than that it was great and convienent

Robert B. 
Clasificación:
5.0

Offer a refund for miles not used. My calculations show that $4.00 should be returned to my account.

Nathalie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdullah A. 
Clasificación:
4.0

Truck rental was not empty like I expected but upon returning I was guaranteed that I would not get any unexpected charges for it. And owner was apologetic about my experience which I appreciated. Other than that I had a good experience.

Jesus R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cristina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM KIOKI H. 
Clasificación:
5.0

Clean and sanitize the inside On cab before each rental

CHRIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY B. 
Clasificación:
5.0

All around positive experience. User friendly. Location close. Didn't have to drive 10 miles to pick it up or wait a half hour.

Paul C. 
Clasificación:
5.0

the manager at the station (whose name I'm forgetting, please forgive me) was WONDERFUL. Easy in, easy out. There's a REASON I'll be coming back here! First class all the way!

matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sokratis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

I did not receive the furniture dolly and was charged for it. Please refund the charge..

Peter M. 
Clasificación:
4.0

I was told the truck came with a ramp and it DID NOT and truck engine shut off TWICE for no reason while it was sitting idle.

Kambiz A. 
Clasificación:
5.0

Fix your website

SUMMER L. 
Clasificación:
5.0

Gracias

syed R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

Great experience. Great people.

Lorre C. 
Clasificación:
5.0

All was perfect.

Liudmyla K. 
Clasificación:
5.0

Stephanie is helpful knowledgeable and a sweetheart!!!

Jed B. 
Clasificación:
5.0

Excellent gas station employees

PETEMARION S. 
Clasificación:
4.0

smell in the car

Salvador M. 
Clasificación:
3.0

The van smelled like urine. And it would be helpful on hot summer days if it could be kept in some shade.

SAMIR A. 
Clasificación:
2.0

I had ordered an appliances dolly but there was a broken utility dolly instead, caused me to get one from home depot since it was weekend and they couldn't find me one. Funny part is, despite confirmation of not getting charged for the dolly, still I got billed on it.

David S. 
Clasificación:
4.0

Uploading pictures took too long.

clifton S. 
No se han enviado comentarios para esta ubicación.

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