Comentarios del cliente para East Penn Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de East Penn Self Storage

Grado total:

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Bill H. en

Grado:

The truck could use some updating, it is quite a bit old. Also the pricing, while it appears to be fair, could be updated to match other, more competitive companies. The initial estimation of the rental was $75; if I would have known the final cost would have been over $100, I would most likely have chosen a different company with more flexible options for the same price.

Michael B. en

Grado:

El cliente no dejó un comentario.

Craig A. en

Grado:

El cliente no dejó un comentario.

Crystal T. en

Grado:

The online system to pick up the truck was terrible. It took FOREVER and customer service took their sweet time responding. On top of that, after our truck was 1/4 way loaded I received a call from uhaul asking if the AC worked. We were already too far in, so we just dealt with it in 85 degree weather. The customer service provided by uhaul was appalling, and I now know that Penske matches pricing. I went with uhaul because I've used you guys before without issue, but in the future will be renting from Penske.

Raymond M. en

Grado:

El cliente no dejó un comentario.

Matthew W. en

Grado:

El cliente no dejó un comentario.

Margaret A P. en

Grado:

Awesome new ten foot truck for rental, super clean, brand new with a back up camera. Adjusting outside mirrors by hand was do- able, once I realized I would not break mirrors by leaning on them to adjust up, down and sideways. It was great to have instruction manual in front cubby. Very user friendly! Representative at front desk of East Penn Storage was super kind and helpful! Thank you!

Alan L. en

Grado:

The tow trailers should have a 2 inch ball not smaller, and no Jack being that it is extremely heavy . The woman was extremely helpful in Emaus. We were told that particular trailer needed a 2 inch ball that's what we had on our truck, however when we got there the trailer would not go on so we had to go back home to get a smaller ball!!

Rachelle D. en

Grado:

My truck drop off location was changed a couple times. It would be better if it remained consistent.

Clarence M. en

Grado:

very nice easy to deal with

Joy L. en

Grado:

El cliente no dejó un comentario.

samantha B. en

Grado:

El cliente no dejó un comentario.

Alan M. en

Grado:

El cliente no dejó un comentario.

Shankar N. en

Grado:

El cliente no dejó un comentario.

quentin E. en

Grado:

An overall easy and wonderful experience

David P. en

Grado:

Uhaul as corporation I will never do business again with. Totally made me go 25 miles out of my way for a pickup when there are hundreds of trucks closer and I reserved this 2 weeks prior

Trisha L. en

Grado:

El cliente no dejó un comentario.

Debbie S. en

Grado:

El cliente no dejó un comentario.

Scot O. en

Grado:

El cliente no dejó un comentario.

JOHN M. en

Grado:

This company provided helpful service and I would recommend this service.

Michael K. en

Grado:

The truck was wet inside and had a leak in the roof which in turn got all of our stuff wet. Not happy.

Karl M. en

Grado:

El cliente no dejó un comentario.

Christopher R. en

Grado:

Everything went smoothly it was great. I was taken care of promptly and efficiently.

Elissa W. en

Grado:

Very helpful staff

Kalman S. en

Grado:

El cliente no dejó un comentario.

Matthew R. en

Grado:

El cliente no dejó un comentario.

Tracy P. en

Grado:

Unit was closed, no instructions were given for drop off location if they were closed

John D. en

Grado:

Beth was very nice. I could not download the noreply receipt the from home. I was able to download it a day later at work.

Linda L. en

Grado:

I wasn't aware that UHaul measurements are not what they claim to be. I rented a 10ft truck and I got a 9ft truck. I made due with what I had but sure would be nice if I got what I paid for.

ivette P. en

Grado:

El cliente no dejó un comentario.

Bonnie F. en

Grado:

El cliente no dejó un comentario.