Comentarios del cliente para East Bay Phillips 66

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Testimonios de recientes clientes de East Bay Phillips 66

Grado total:

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Douglas J. en

Grado:

At pickup, no one had any idea where to begin. After another employee was called to help us, we were able to tow away a 5X8 trailer after a nearly 2-hour wait. It gets better. Upon return, the Phillips 66 employee, Valerie, told us we could not leave the trailer there, because they "don't do that anymore." When we pointed out that we had committed to return the equipment to the same location, she insisted that we take it to the U-Haul location in Provo. We asked if she could call someone, maybe the same person who actually rented us the trailer, at which point she put her palms up and repeated several times that she did not even have a number to call. That, my friends, was not true. U-Haul should sever its relationship with this location immediately.

Dwight J. en

Grado:

El cliente no dejó un comentario.

Nefi M. en

Grado:

I did not get a final receipt, it seemed a little haphazard.

Darrin S. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Gavin S. en

Grado:

El cliente no dejó un comentario.

Lewis Y. en

Grado:

El cliente no dejó un comentario.

Keith E. en

Grado:

El cliente no dejó un comentario.

Todd M. en

Grado:

El cliente no dejó un comentario.

Dan M. en

Grado:

El cliente no dejó un comentario.

Shelly T. en

Grado:

This is the first time I rented a truck using the U-Haul Truck Share program. It was very easy, the rental went flawlessly, and I would happily use the program again for the next rental. I especially liked that I could turn in the truck on my schedule.

Brad N. en

Grado:

Pretty cramped site

Nicholas B. en

Grado:

The contract estimated gallons said 3/4 tank; however, the actual gas indication was slightly less than that; nevertheless the attendant said that's close enough / that's how we estimate, so I didn't worry...

Hunter P. en

Grado:

I don’t know what happened, but when I tried to drop off the truck, the website kept reloading so I couldn’t check the truck back in, it was really frustrating. Eventually I went inside and dropped the key off at the gas station according to the gas station attendant’s instructions.

Rebecca H. en

Grado:

El cliente no dejó un comentario.

Jon N. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

The pickup location was a gas station with a kid coming to meet me. He was late arriving and was not very well organized. This was not the location I had made the reservation through.

Maggie L K. en

Grado:

The man who helped us was amazing! (I wish I remembered his name!) The process was smooth, and we had no issues at all.

Timothy J. en

Grado:

Uhaul representative was 30 min late for the scheduled pickup. Worst place to pick up a Uhaul ever. Just use the real Uhaul dealership in Provo and skip out on this poorly run joint.

Bryce J. en

Grado:

El cliente no dejó un comentario.

Tryn M. en

Grado:

El cliente no dejó un comentario.

Timothy D. en

Grado:

My rental was not at the correct location. This was annoying.

Eric P. en

Grado:

I got the $14 insurance but was charged for the $28 insurance . We rented the truck for 24 hours , but we received a phone call asking us to bring it back sooner. They told us they would give us $20 off for bringing it back sooner but then charged more for the insurance. It was very annoying and unethical. I will not return to this location .

Terry H. en

Grado:

El cliente no dejó un comentario.

Levi S. en

Grado:

No one there to help Check out had to wait after they called someone.

ROLAND B. en

Grado:

The service was excellent>

jaime S. en

Grado:

I was told there was unlimited miles with my rental And at drop off I had to pay more because I went over my miles I returned the truck with more gas then I received the truck

Wyatt A. en

Grado:

El cliente no dejó un comentario.

Dean C. en

Grado:

The truck was dirty inside, cup holders and under the seats.

Ashley S. en

Grado:

El cliente no dejó un comentario.

TAMI B. en

Grado:

El cliente no dejó un comentario.