Customer Reviews for Ease On Down The Road
(U-Haul Neighborhood Dealer)

1,833 reviews

9118 SW 40th St   Miami, FL 33165

(305) 635-1310

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(305) 635-1310

9118 SW 40th St
Miami, FL 33165

Services at this Location:

Office Hours

  • Mon: 9 am–12 pm
  • Tue-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Santo A 
Rating:
4.0

Customer did not leave a comment.

Manuel F 
Rating:
5.0

Súper muy buena atención .

yinet j 
Rating:
5.0

everything good good treatment and everything perfect better impossible very professional 100% recommended

erick r 
Rating:
5.0

They got me checked in fast and got me on my way. Returning the truck was a very smooth process. The staff was great and helpful. Thank you

Robert L 
Rating:
5.0

All good thank

amilcar s 
Rating:
5.0

Customer did not leave a comment.

Jian W 
Rating:
5.0

Customer did not leave a comment.

Madelaine b 
Rating:
5.0

Customer did not leave a comment.

George S 
Rating:
5.0

Customer did not leave a comment.

barbara s 
Rating:
5.0

Nada muy buena atención de la señorita q me atendio excelente quede muy agrado y facilidad para todo

jose w 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER V 
Rating:
5.0

Customer did not leave a comment.

betty F 
Rating:
5.0

Customer did not leave a comment.

jose l 
Rating:
3.0

Lots of dents ect and a bit dirty but that’s usual for uhauls unfortunately

MELISSA L 
Rating:
5.0

Customer did not leave a comment.

noel m 
Rating:
5.0

Customer did not leave a comment.

WILMER Q 
Rating:
5.0

Seguir así

eduardo a 
Rating:
5.0

Customer did not leave a comment.

DIONI A 
Rating:
5.0

Customer did not leave a comment.

Carlos U 
Rating:
5.0

Customer did not leave a comment.

OSCAR L 
Rating:
5.0

Customer did not leave a comment.

Oscar L 
Rating:
5.0

Make the app to pickup and return rental more streamlined and easier, it’s too cumbersome and convoluted. Human customer service was excellent. Thank you.

Rafael M 
Rating:
5.0

Customer did not leave a comment.

Juan G 
Rating:
3.0

The check out process did not work. The area location is troublesome to get in the phone and unable to use the locator to check out

YENISEY N 
Rating:
5.0

Customer did not leave a comment.

orlando d 
Rating:
5.0

Ok

Efrain G 
Rating:
5.0

Great experience and the lication people are the best- highly recommend

Manuel N 
Rating:
5.0

This is the second time I have used these services and they are always professional and excellent, I never have any problems with them. I would recommend it 100 percent

ARLYN C 
Rating:
5.0

Customer did not leave a comment.

Alexander R 
Rating:
5.0

Customer did not leave a comment.

Rafael L 
Rating:
5.0

Love the staff and ppl that keep this going

Arevalo J 
Rating:
3.0

I left my AirPods in the truck. Please let them know to call me 6479093068

feterico D 
Rating:
5.0

Customer did not leave a comment.

Dayma F 
Rating:
5.0

I will go back to them for my moving haling needs

David C 
Rating:
5.0

Very professional, a knowledgeable , and friendly.

Ramon P 
Rating:
5.0

The employee that helped me was very professional and helpful.

Nelson R 
Rating:
5.0

Customer did not leave a comment.

Alberto F 
Rating:
5.0

Customer did not leave a comment.

Carlos V 
Rating:
5.0

Exellente muy recomendado

Yoelkis H 
Rating:
5.0

Unless you have a gps in ypour trucks to calculate millage before a truck is turned in, it would explain how I was billed before returning the truck. That was not appreciated. Otherwise, the service was awesome. DF

Danilo F 
Rating:
5.0

Always great service at this lication. Congrats!

Manuel N 
Rating:
5.0

Customer did not leave a comment.

jose p 
Rating:
5.0

Customer did not leave a comment.

Oscar L 
Rating:
5.0

Great Service / Super Satisfy

ALBERTO R 
Rating:
5.0

Ease on down the Road is always excellent & very willing to make my rentals a great experience .

Manuel N 
Rating:
5.0

Customer did not leave a comment.

Michel g 
Rating:
5.0

Customer did not leave a comment.

HUMBERTO O 
Rating:
5.0

Customer did not leave a comment.

Fabian V 
Rating:
5.0

Customer did not leave a comment.

HAIDAR H 
Rating:
5.0

Customer did not leave a comment.

Benjamin B 
Rating:
5.0

Customer did not leave a comment.

Roberto D 
Rating:
5.0

Customer did not leave a comment.

Yunier L 
Rating:
5.0

Great service!

YENIS M 
Rating:
5.0

Easy pick up, friedly staff. Great location.

Vivian M 
Rating:
5.0

Customer did not leave a comment.

Luis a 
Rating:
5.0

Customer did not leave a comment.

Henry D 
Rating:
5.0

Customer did not leave a comment.

Julio S 
Rating:
5.0

Customer did not leave a comment.

Oscar Z 
Rating:
5.0

Make sure the truck are clean before each use

Jessica V 
Rating:
5.0

Excellent!

VIDAL L 
Rating:
5.0

Everything was perfect, thanks

Fabiola B 
Rating:
5.0

Customer did not leave a comment.

Eduardo A 
Rating:
5.0

Muy excelente atencion por parte de la muchacha Ivis que atiende el departamento ‘muy buena para ese trabajo

Oscar L 
Rating:
5.0

Ivis was terrific as always. I highly recommend this Uhaul lication.

Manuel N 
Rating:
4.0

Very friendly and helpful staff

Ernesto R 
Rating:
5.0

Customer did not leave a comment.

luis p 
Rating:
5.0

Customer did not leave a comment.

Noemi G 
Rating:
5.0

The assistant was very nice and informative. I hope all locations can be like her’s is.

MICHAEL B 
Rating:
5.0

Excellent service and professional staff

MOHAMED A 
Rating:
5.0

Customer did not leave a comment.

Oscar L 
Rating:
3.0

Customer did not leave a comment.

Raciel M 
Rating:
5.0

Customer did not leave a comment.

Rodolfo S 
Rating:
5.0

Customer did not leave a comment.

Oscar F 
Rating:
5.0

Customer did not leave a comment.

Raudel D 
Rating:
5.0

Customer did not leave a comment.

Oscar L 
Rating:
5.0

Absolutely nothing it was a breeze

Edgar M 
Rating:
5.0

After visiting the Doral store and having a horrible experience I went to this store She is amazing

Jose A 
Rating:
2.0

I was overcharged for mileage, even though I took a picture of the mileage when I picked up the van and it wasn't what they told me it was and I sent a message immediately, but I never got an answer and they charged me anyway. It wasn't a big deal but it is not right

Sergio B 
Rating:
5.0

Customer did not leave a comment.

Carlos G 
Rating:
2.0

Need to charge the right mileage. When went to rent I estimated 15 miles. Winded up doing only 10 miles. I told the lady and she said not to worry that she would adjust and close the ticket. She never went with me, I left and the next thing I know, got a charge for 5 miles more plus another charge of who know what, gasoline? seriously? the needle barely moved. It was not a huge amount of money, about $8 more, but that is not the point. If they do that to every vehicle rented, sure are going to get extra money at the expense of the customer. Never again, will I rent with them, and learned my lesson, have the person walk with me and adjust the miles and charges before I leave

maria s 
Rating:
5.0

Customer did not leave a comment.

Victor R 
Rating:
5.0

Good people there

YURI V 
Rating:
5.0

Customer did not leave a comment.

Oscar L 
Rating:
5.0

Nothing. I received immediate professional service. The attendant was friendly, professional, and very helpful. I was in and out in under 10mins with my rental. I love going there for my rental needs. And it’s right next to Frankie’s Pizza, which has been amazing since 1955. Always a great experience! Five stars! 👍🙂

Jorge M 
Rating:
5.0

Nice atención with the customers, alot of truck with diversity size you can't find well clean and maintenance, no glitch at all,Thank for all hospitality!!!

Mayeline R 
Rating:
5.0

Excelente

Ennis N 
Rating:
5.0

Bien

YULIER L 
Rating:
5.0

Si pague todo al entregar como ahora debo ???

alberto l 
Rating:
5.0

I have rented U-Haul for over 40 years and this location is the best of any I've been to. Personable, helpful, and kind.

elizabeth h 
Rating:
5.0

Customer did not leave a comment.

MELISSA L 
Rating:
5.0

Excellent

Pedro G 
Rating:
5.0

Customer did not leave a comment.

Karel S 
Rating:
5.0

excellent

Yoelkis H 
Rating:
5.0

Customer did not leave a comment.

Chris P 
Rating:
5.0

Ivis was fantastic and I will definitely be back to rent from her again. Van was in excellent condition.

Jorge M 
Rating:
5.0

Customer did not leave a comment.

Chris P 
Rating:
5.0

Great uhaul dealer, professional , friendly and great selection.

Jose G 
Rating:
5.0

Customer did not leave a comment.

Jorge S 
Rating:
4.0

Customer did not leave a comment.

eduardo a 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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