Customer Reviews for Eagle Rock Auto Sales
(Distribuidor de U-Haul del vecindario)

98 comentarios

32629 State Hwy 86   Eagle Rock, MO 65641

(417) 271-3233

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(417) 271-3233

32629 State Hwy 86
Eagle Rock, MO 65641

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Darrell C. 
Clasificación:
3.0

No one available at pick up/ we were late. No one available to check in equipment

Monte L. 
Clasificación:
5.0

Awesome customer service at this location. Very friendly and helpful

Shawn R. 
Clasificación:
1.0

First, I asked to return at a different facility. This facility is :19 minutes outside of town. Upon my return, nobody greeted me (just stared and waited for me to talk). I mentioned that I had a U-Haul to return and a guy said “you can drop it out there.” Unfortunately, the trailer is slightly heavy for one person to remove in the mud in a downhill slope. It took me quite a while to get unhooked. I'm sure they got a kick out of watching. No return process, no real interest in the U-Haul customer in my opinion. I would not use this facility again, I'd rather drive it all the way back home empty.

Scott P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell C. 
Clasificación:
5.0

No comments. Dropped off after hours.

ANTHONY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
5.0

Nice people

Victoria S. 
Clasificación:
5.0

I ordered a 20 foot truck. My 24/7 reservation said one was available. I didn't get a call from U-Haul the day before so I stopped by the pickup location and rep said no 20 foot truck was available so got 26 foot truck same price. But had to drive over 300 miles and obviously used more gas and harder to maneuver in town. But can't blame pickup location only uhaul's logistics as a 20 foot truck was located 45 minutes away and I was told I had to go get it.

Milt S. 
Clasificación:
3.0

Parked truck in lot that was unattended. Left keys in drop box.

Lawrence H. 
Clasificación:
1.0

I was told, park there or here, unhook it yourself as he walked away,,I will not go back to this location. ACtUALLY this exact same thing happened on the last trailer I rented and returned to Eureka Springs, AR. UHAUL has a problem in this area. San Antonio and Cibolo and Scott City are much better run.

Robert A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIchael G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred B. 
Clasificación:
4.0

The equipment should probably be inspected inside, before being rented. Trailer had mud over entire floor.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon S. 
Clasificación:
5.0

Thank you Josh

Don O. 
Clasificación:
5.0

Great experience, very smooth rental experience

Johnny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol W. 
Clasificación:
3.0

Would only recomend for drop off. Person running it while pleasant and friendly, seemed like I was interrupting more important issues than receiving my return.

Lewis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
3.0

Nada

Penny G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shadow B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

elnora C. 
Clasificación:
4.0

El cliente no dejó un comentario.

jerry F. 
Clasificación:
5.0

Well run business. Will use again

MICHAEL H. 
Clasificación:
5.0

My experience with UHaul was very good.

Glenn B. 
Clasificación:
5.0

All worked smith on trip to Tulsa and back

Josh V. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark B. 
Clasificación:
5.0

Everything was great, however it rained on us prior to unloading the truck and discovered that the cab leaks but the handle on the driver's side and somewhere over the upper level deck in the cargo area. Our stuff was not damage but wanted to make you aware for the next person.

KATHRYN F. 
Clasificación:
1.0

Owner needs to focus more on U haul and not just his car dealership.

MICHAEL M. 
Clasificación:
1.0

Terrible customer service Was more worried about selling a car than renting a u haul

Michael M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joyce S. 
Clasificación:
5.0

Great place and no problems. I have picked up trucks a few times from Shawn.

MARK S. 
Clasificación:
3.0

El cliente no dejó un comentario.

george D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia F. 
Clasificación:
2.0

Person debited my credit card account for additional days two days after I dropped the trailer off at their location. We turned it in two days prior to drop off date. I called U-Haul number when we dropped it off. Good thing I have an alert for expenses that are charged to my credit card. I called U-Haul immediately and they said they would credit my account. Thank you for doing that.

ANITA T. 
Clasificación:
5.0

Good service

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

Great customer service! Appreciated how we were taken care of when location owner had to go out of town on the day of our rental. Gracias

Givan W. 
Clasificación:
4.0

I picked up before they were open. I was having trouble with the phone checkout. I called customer service. The girl didn't know what she was doing. She ended up with the driver as the purchaser,not me. She said she was going to get help from someone and ended up transferring me to someone who knew nothing about what was going on and expected me to start from the beginning again. VERY POOR SERVICE AND EXASPERATING.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendall S. 
Clasificación:
3.0

place of business was closed on a saturday at 4pm when the business hours posted indicated open 9-5

Jessie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
5.0

Very friendly and helpful

Brenda Kay M. 
Clasificación:
5.0

Kind & helpful would not change a thing. Really appreciated his friendliness.

Harvey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SASHA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

lynda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredrick A. 
Clasificación:
5.0

Awesome!

Josh V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL J. 
Clasificación:
4.0

I needed blankets but no one in the area had any. This was not good for us. I called 5 places and no one had them.

Mark S. 
Clasificación:
5.0

Very good service...fast and courteous. Perfect size truck for our move.

Gerald F. 
Clasificación:
3.0

Eagle Rock staff is friendly and helpful. They could improve with an upgrade to their internet checkout process as sometimes it's slow, even though I have done pre-check-in. Other than that, good place to do business.

John A. 
Clasificación:
5.0

Very nice fellow named Josh was very helpful

James W. 
Clasificación:
4.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

They stayed after closing hours for me to return the truck. I really appreciate that. Gracias.

Paul H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stanley B. 
Clasificación:
5.0

Always are quick courteous and take care of you in a timely fashion.

Jeremy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clasificación:
5.0

El cliente no dejó un comentario.

BILL J. 
Clasificación:
2.0

Don't advertise that vehicles can be picked up early. Arrived at 830 per my agreement and "truck wasn't equipped" for self pick up however no one let me know. Had moving crew standing around for over an hour waiting on business owner to arrive. Also, app did not work, got double charge for rental. Good idea, bad product. Then, yesterday, two days after rental, I received four reservation confirmation emails from Uhaul for reservations I did not make??? Go back to basics....

Steve J. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

I expected a deliver receipt, but not a big deal. Josh was helpful.

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
5.0

This office restored my faith in U-haul.

Robert O. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

elnora C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL J. 
Clasificación:
5.0

Josh was friendly and took care of unhooking trailer for me. Asked if everything was OK with trailer and thanked me for using UHaul

Philip L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave W. 
Clasificación:
5.0

Very helpful owner

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah C. 
Clasificación:
5.0

Everything went well. Had to rent a second truck to finish the move. They were very helpful And nice people

tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg G. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra C. 
Clasificación:
1.0

Had to wait forever. Uhual person didn't seem to know what they were doing. Messed up my dl number and I was there over a hr after I had already reserved it. Poor customer service. Carried no cash on hand so he wanted me to wait while he ran to the store and got my change of 2.00. Redicoulus. Absurd. Horrible

christina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

Great transaction. Truck was better than excepted. Had exactly what I needed.

STEVEN D. 
Clasificación:
3.0

I retuned the truck with the proper amount of gas yet they decided (after I left) to charge me an additional $10.50 for gas. Be careful to make them complete the checkin before you leave so you won't get this surprise.

STORMY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
5.0

Josh did a great job

Mike J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE W. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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  • Ícono de remolque
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  • Ícono de suministros de mudanza
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