Comentarios de los clientes para Eagle Car Wash & Self Storage LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Eagle Car Wash & Self Storage LLC

Clasificación general:

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Russell K.
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Owner was very relaxed and congenial. Wore a mask, even had a jar for pen I'd touched to sign contract. As a retired microbiologist, I really appreciated his attention to COVID-19. The van was spotless, too.

RICKY J.
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El cliente no dejó un comentario.

Bruce G.
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the drop off location was great. All i did was pull the truck up and a young gentleman came up to me and said he will take it from there. very well ran.

kevin K.
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my favorite Uhaul location by far

GREGORYDEWAYNE F.
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smooth process from start to finish -- couldn't ask for more

ANDREW KARL C.
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The trailer had been used by someone prior to me that must have hauled engine or car parts. The trailer smelled like grease and there was graphite on the floor. I realize the location owner I rented the trailer from is probably not required to clean the trailers, and overall he did a great job, but it sure made a bit of a mess. I tried to clean it the best I could but it was still not pretty.

Nancy H.
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El cliente no dejó un comentario.

Rorie D.
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We waited half an hour to get our approval when getting the truck on-line. When I tried calling and chatting no one answered. I was on hold 20 minutes. I will not recommend anyone get their rental on-line. This was very poor customer services with the exception of the staff at the pick up location.

CLARENCEFRANKLIN W.
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El cliente no dejó un comentario.

STEVEN ANDREW M.
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El cliente no dejó un comentario.

Janet A.
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Fantastic customer service! We would absolutely use this dealer again. Thank you very much!

JOHN RICHARD H.
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El cliente no dejó un comentario.

MATTHEW JOHN-PHI G.
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El cliente no dejó un comentario.

Elizabeth S.
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Friendly and efficient!! Would highly recommend.

JOHN RICHARD H.
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Great professional service. They connected and removed the trailer from my car for me. Super fast and easy!! Will definitely rent from there again!

MELLANIE B.
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El cliente no dejó un comentario.

LORRI KAY B.
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El cliente no dejó un comentario.

Edward T.
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El cliente no dejó un comentario.

Emory G.
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El cliente no dejó un comentario.

JILL ALISON T.
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I had a great experience renting from eagle car wash

John M.
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El cliente no dejó un comentario.

Chassidy L.
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I had a great experience renting a uhaul from williamston.

Steve V.
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El cliente no dejó un comentario.

Nicole P.
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The customer service here was above and behind. Easily the best U-Haul rental experience I've ever had. I wouldn't hesitate to recommend them to anyone or to use them again.

Mark G.
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Manager John did a great job checking us out but one bag of pads were wet and actually had live maggots eating something dead! I returned them to a closer U-Haul location and they said I'd get a credit on my account but never saw it. I tried calling your 1-800 number and was told the wait time was over 15 minutes! That's piss poor service!

JEFFREY WAYNE S.
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El cliente no dejó un comentario.

Jerry S.
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the guys there do an excellent job -- my top Uhaul location by far

RAYMOND MICHEL N.
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great experience, very professional, clean equipment

NEIL P.
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Great place to rent a U haul with friendly staff and conveniently located.

JOSE RAUL V.
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Great customer service!!!!

VARA L.
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John at Eagle carwash was very helpful and accomodating. I couldn't ask for better customer service!

Patricktimothy H.
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I was overcharged. I reported this at the time I picked up and signed for the rental. The owner acknowledged the overcharge and said he would adjust. He did not. I discussed the issue with him again when I returned the rental. He stated that he would reimburse us the overcharge. He did not. I submitted a complaint to UHaul. UHaul did not respond. I will be filing a formal complaint.

Cody L.
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Great customer service at Eagle Car Wash and U-haul. Definitely a great experience. Thank you.

deborah B.
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El cliente no dejó un comentario.

Chassidy L.
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El cliente no dejó un comentario.

BEN L.
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John at Eagle Car Wash has been very helpful and accomodating.

John N.
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El cliente no dejó un comentario.

ANNEMARIE LACH S.
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El cliente no dejó un comentario.

Kimberlie G.
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Please tell John the Manager thank you so much for all his help. He is excellent at his job! You advertising is deceitful and for that I would hope to choose another company to use that us more truthful. Your hidden fees, tons of them, are very hurtful to the person calling to schedule a 19.95 truck and then paying 79 cents a mike on top of all the fees and it ended up almost a hundred dollars PLUS GAS FEES! If I could have left that office and had time to go somewhere else I would have but we had time constraints.

ALICIA ANN G.
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very helpful I had a really good experience

Stephen M.
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Everything went very well. The equipment worked great. The tie-downs inside the trailer worked very good.

KARI ANNE J.
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El cliente no dejó un comentario.

Donyea F.
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Great people, very friendly and extremely reliable.

John M.
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The location was great. The application was not. It kicked me out in the middle of doing the miles and I was over charged on the miles. It stated i drove over 200 miles when i only did 60. I took picture and video evidence.

Adam T.
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El cliente no dejó un comentario.

DMITRY M.
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I had an excellent experience. The person in charge is friendly, efficient, and helpful. The van was well-maintained and with low miles. Cheap gas across the road for a refill.

Yongchi X.
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El cliente no dejó un comentario.

CHRISTOPHER B.
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Great place and even better people.

PAUL JOHN H.
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El cliente no dejó un comentario.

WILLIAMHENRY N.
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El cliente no dejó un comentario.

Marjorieann M.
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they are cordial and quick.

Charles P.
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El cliente no dejó un comentario.

ERICRICHARD S.
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El cliente no dejó un comentario.

Lisa M.
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Great place, great trucks, great service! Thank you!

JEFFREY CLARK B.
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Great people!

Danielle P.
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The employees were wonderfully patient and helpful when I was having issues on my end. Helped me every step of the way, and were very friendly. Would rent from them again.

JEAN OUTTERSON S.
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Excellent service, very accommodating and helpful with arrangements, hooking up and unhooking. I have rented here before and will again.

Jeff T.
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Pick up was simple and fast. Great location

Dan R.
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El cliente no dejó un comentario.

Flint S.
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John Koontz and his staff were very friendly and helpful. We've used this location for a trailer rental twice in the past 2 months and have been more than satisfied with the service. I would highly recommend them.

David R.
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John is exceptionally helpful and knowledgeable, and unlike other UHaul businesses in the greater Lansing area, when a client reserves a truck, he assures it will be available. Don't be fooled by false hope--go with Eagle.

Robert C.
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El cliente no dejó un comentario.

NICHOL A.
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El cliente no dejó un comentario.

Christopher A.
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El cliente no dejó un comentario.

Steve P.
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quick in/out - did the trailer hookup for me -- great job

JANE ANN C.
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El cliente no dejó un comentario.

JENNIFER LYNN S.
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Don't change a thing. This was the most convenient U-Haul experience, ever!

Geralynn S.
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El cliente no dejó un comentario.

Nancy G.
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El cliente no dejó un comentario.

Eddie G.
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got us a truck when everyone else had nothing to offer - couldn't be happier with how far they go to help out their customers

JOHN K.
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El cliente no dejó un comentario.

Behrad M.
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El cliente no dejó un comentario.

MARGARET B.
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El cliente no dejó un comentario.

Evelyn D.
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Nothing

ROBERT P.
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What an amazing experience. I have had not so good experiences with other places and Uhaul in the past, but that was definitely not the case here. I reserved a week in advance, showed up at pick up time with all the paperwork and keys ready for me, initialed a couple papers and left in minutes. All the staff was courteous and helpful. I can't safe enough great things about using this location. I would give it more stars if I could.

Richard P.
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El cliente no dejó un comentario.

DOUGLAS F.
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El cliente no dejó un comentario.

MARJORIEANN M.
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great customer service -- waited for me even though they were closed

CHRISTOPHER B.
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top notch service

ROBERT DONALD M.
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quick in and out -- friendly service

David C.
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El cliente no dejó un comentario.

MICHAEL LEE G.
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Owner was courteous, helpful, and efficient, and the young men who hooked up and unhooked the trailer were personable, courteous, and professional in their appearance and demeanor.

JOHN CHARLES L.
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very helpful - great crew

Goran E.
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went and got a truck for us so we'd have one when no one else did --- thanks very much guys

YASIN FAROUQ G.
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Great staff. Found a truck and car hauler when I couldn't find one anywhere else. Everything was clean and sanitized, right down to the pens in the office.

DOUG F.
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Very helpful and professional. Highly recommended.

Jessica W.
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None of the employees were wearing masks. It made me uncomfortable.

Josue P.
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All paperwork was timely down and ready before my arrival. Staff was knowledgeable and friendly.

Phillip M.
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El cliente no dejó un comentario.

RALPH JOHN H.
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El cliente no dejó un comentario.

CALEB AUSTIN P.
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quick in and out, hooked up the trailer for us, excellent service

JANICE CARRETAS S.
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El cliente no dejó un comentario.

Brian J.
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El cliente no dejó un comentario.

Lori W.
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El cliente no dejó un comentario.

PHILLIP ANDREW D.
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John was extremely professional and helpful. The pick-up and drop-off process went smoothly. I would highly recommend Eagle to anyone looking to rent a U-Haul.

John C.
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Jeeo lyo tiyr stabdards if excekkebt cystiner servuce frin bit if tgese sites and all others.

MICHAEL MANUEL V.
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Great customer service

JOHN LARKINS K.
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El cliente no dejó un comentario.

Daniel B.
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El cliente no dejó un comentario.

Rich M.
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my favorite Uhaul location -- those guys really go the extra mile

Michael C. | Reservation |
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Clean units

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