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Comentarios de los clientes para Eagle Car Wash & Self Storage LLC
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Testimonios de clientes recientes de Eagle Car Wash & Self Storage LLC
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Please forgive me for the last ccomments. The bill was only 85.00 dollars. The dealer was friendly and helpful
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John was extremely nice. Made everything easy and was super helpful.
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over all very satisfied with the service
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Williamston team did a great job - installed my hitch, hooked up the trailer, tested everything for safety, and showed me how the ramps worked - very professional from A to Z
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John is excellent to work with and we highly recommend him to others!
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Excellent location very helpful and friendly
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Employee was very helpful, very prelesional.
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El cliente no dejó un comentario.
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Owner was very relaxed and congenial. Wore a mask, even had a jar for pen I'd touched to sign contract. As a retired microbiologist, I really appreciated his attention to COVID-19. The van was spotless, too.
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the drop off location was great. All i did was pull the truck up and a young gentleman came up to me and said he will take it from there. very well ran.
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my favorite Uhaul location by far
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smooth process from start to finish -- couldn't ask for more
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The trailer had been used by someone prior to me that must have hauled engine or car parts. The trailer smelled like grease and there was graphite on the floor. I realize the location owner I rented the trailer from is probably not required to clean the trailers, and overall he did a great job, but it sure made a bit of a mess. I tried to clean it the best I could but it was still not pretty.
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El cliente no dejó un comentario.
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We waited half an hour to get our approval when getting the truck on-line. When I tried calling and chatting no one answered. I was on hold 20 minutes. I will not recommend anyone get their rental on-line. This was very poor customer services with the exception of the staff at the pick up location.
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Fantastic customer service! We would absolutely use this dealer again. Thank you very much!
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Friendly and efficient!! Would highly recommend.
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Great professional service. They connected and removed the trailer from my car for me. Super fast and easy!! Will definitely rent from there again!
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I had a great experience renting from eagle car wash
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I had a great experience renting a uhaul from williamston.
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The customer service here was above and behind. Easily the best U-Haul rental experience I've ever had. I wouldn't hesitate to recommend them to anyone or to use them again.
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Manager John did a great job checking us out but one bag of pads were wet and actually had live maggots eating something dead! I returned them to a closer U-Haul location and they said I'd get a credit on my account but never saw it. I tried calling your 1-800 number and was told the wait time was over 15 minutes! That's piss poor service!
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the guys there do an excellent job -- my top Uhaul location by far
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great experience, very professional, clean equipment
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Great place to rent a U haul with friendly staff and conveniently located.
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Great customer service!!!!
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John at Eagle carwash was very helpful and accomodating. I couldn't ask for better customer service!
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I was overcharged. I reported this at the time I picked up and signed for the rental. The owner acknowledged the overcharge and said he would adjust. He did not. I discussed the issue with him again when I returned the rental. He stated that he would reimburse us the overcharge. He did not. I submitted a complaint to UHaul. UHaul did not respond. I will be filing a formal complaint.
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Great customer service at Eagle Car Wash and U-haul. Definitely a great experience. Thank you.
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El cliente no dejó un comentario.
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John at Eagle Car Wash has been very helpful and accomodating.
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Please tell John the Manager thank you so much for all his help. He is excellent at his job! You advertising is deceitful and for that I would hope to choose another company to use that us more truthful. Your hidden fees, tons of them, are very hurtful to the person calling to schedule a 19.95 truck and then paying 79 cents a mike on top of all the fees and it ended up almost a hundred dollars PLUS GAS FEES! If I could have left that office and had time to go somewhere else I would have but we had time constraints.
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very helpful I had a really good experience
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Everything went very well. The equipment worked great. The tie-downs inside the trailer worked very good.
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El cliente no dejó un comentario.
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Great people, very friendly and extremely reliable.
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The location was great. The application was not. It kicked me out in the middle of doing the miles and I was over charged on the miles. It stated i drove over 200 miles when i only did 60. I took picture and video evidence.
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El cliente no dejó un comentario.
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I had an excellent experience. The person in charge is friendly, efficient, and helpful. The van was well-maintained and with low miles. Cheap gas across the road for a refill.
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Great place and even better people.
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they are cordial and quick.
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Great place, great trucks, great service! Thank you!
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Great people!
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The employees were wonderfully patient and helpful when I was having issues on my end. Helped me every step of the way, and were very friendly. Would rent from them again.
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Excellent service, very accommodating and helpful with arrangements, hooking up and unhooking. I have rented here before and will again.
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Pick up was simple and fast. Great location
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El cliente no dejó un comentario.
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John Koontz and his staff were very friendly and helpful. We've used this location for a trailer rental twice in the past 2 months and have been more than satisfied with the service. I would highly recommend them.
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John is exceptionally helpful and knowledgeable, and unlike other UHaul businesses in the greater Lansing area, when a client reserves a truck, he assures it will be available. Don't be fooled by false hope--go with Eagle.
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quick in/out - did the trailer hookup for me -- great job
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Don't change a thing. This was the most convenient U-Haul experience, ever!
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El cliente no dejó un comentario.
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got us a truck when everyone else had nothing to offer - couldn't be happier with how far they go to help out their customers
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Nothing
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What an amazing experience. I have had not so good experiences with other places and Uhaul in the past, but that was definitely not the case here. I reserved a week in advance, showed up at pick up time with all the paperwork and keys ready for me, initialed a couple papers and left in minutes. All the staff was courteous and helpful. I can't safe enough great things about using this location. I would give it more stars if I could.
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El cliente no dejó un comentario.
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great customer service -- waited for me even though they were closed
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top notch service
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quick in and out -- friendly service
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Owner was courteous, helpful, and efficient, and the young men who hooked up and unhooked the trailer were personable, courteous, and professional in their appearance and demeanor.
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very helpful - great crew
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went and got a truck for us so we'd have one when no one else did --- thanks very much guys
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Great staff. Found a truck and car hauler when I couldn't find one anywhere else. Everything was clean and sanitized, right down to the pens in the office.
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Clean units
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