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Larry M.
Customer Reviews for Eagle Car Wash & Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Eagle Car Wash are a pleasure to do business with, i recommend them with high regard!
DEVON W.Quick and easy to pick up truck and equipment.
Dean G.Keep up the good work!
Daniel S.Flat floor of the truck box and a ramp.
Thomas K.I had reserved a truck in Stockbridge on Nov.2 and on Nov. 10 I was switched to Williamston. The switch added 40 miles and gas to the cost of moving on Nov 12. I was charged for the extra miles with no word of refunding extra cost due to UHaul moving my pickup and return location. Reservation number 25991128
MARYANN J.Very helpful , made return easy. , thank you
JENNY E.For some reason I gave the address I was moving from and moving to the truck pickup and drop of I did not Deviate from the route one bit but was told I was over my mileage, I find this unacceptable
Michael B.Check in and check out was simple and efficient. I was contacted and given the opportunity to change the time of my pick up. And I went to pick up the truck the gentleman at the front desk was courteous, pleasant and provided excellent customer service.
Nadia S.The owner was professional, courteous, and helpful. Explained rental thoroughly and return was easy. I called the next day to ask about something I thought I lost and the company could not find the item but very kindly looked a second time.
SUE E.People were very informative and nice!
Dennis D.Friendly, courteous, kind very thankful for the customer service. It's hard to find these days.
Rita G.I have worked with two Uhaul locations and have been amazed at the professionalism at both places. This time it was in Williamston, MI. I actually look forward to moving… haha, ok maybe not, but this business location is pretty darn awesome! The staff is second to none!
Steven P.Folks at Eagle Car Wash are super friendly and helpful. I'll always go there first when I need a truck.
Bruce F.John was great!
Corey O.There was a uhaul dealer 5 miles from my home but I had to travel 35 miles to get the car hauler then travel 35 miles to return it a total of 140 miles not to happy with that
James H.The two attendants were very helpful at both the pick up and drop off location.
ANDREW FREDERICK K.I was in a crunch with my fiance changing plans last minute and had to get a trailer. This location was open later than some of the other ones. The Uhaul in Howell MI by Wilson Marina 10 minutes before they closed told my fiance he wouldn't rent anything out & flipped the sign to closed & locked the door on him. I had also called prior where it kept going to VM when there were no customers. Then John at the Williamston location went above and beyond. Not only did he help us get a trailer in time he stayed later after closing as my fiance was running late with the truck. He was polite, kind, and I wish every place had the same customer service as he had given to us. I am beyond grateful for this man and hope he gets recognized for this. I will now only go to this location for uhaul. If uhaul looks into this maybe the gentleman from Howell needs to be trained under John.
Kaitlyn P.The guy working today was very helpful and had excellent service.
Tj H.The staff explained usage, return, charge clear. He's professional and warm.
Yung N.John and Brenda were absolutely excellent!!! They went above and beyond to make our renting a storage unit, U Box and trailer a GREAT experience. Extremely helpful!! Will definitely recommend to a friend!!!
CHRISTINE MARIE V.Get uhaul to build their open top utility trailer for sale to the general public.
james L.The trailer was ready and in great condition when picked up and dropped off. Great customer service.
MARK G.Easy pickup and drop off. Staff friendly and helpful
Jon L.I rent from Uhaul every week, and this is by far the best location. Customer service and expectation is always exceeded. Whenever applicable I go out of my way to use this location. Last location is 1 star or less compared to this place. They really go out of their way every time.
Mckinleymichael D.A+ location. Friendly, attentive staff. Zero complaints after multiple visits.
Zachary R.why do I have 4 charges pending?
Eric A.For some reason, the attachment on the trailer I rented to the towing 2†ball was too small, so the owner of the location set me up with a smaller trailer, which suited my needs perfectly and was less expensive. So it was a win-win.
Jack S.Great. Zero problems other then the ratchet mechanism was a little rusty, could use some oil
SETH MARTIN O.Nothing to improve. This site was fantastic. In and out quickly and very friendly.
James E.The Eagle Car Wash location was great. They were friendly and efficient.
Jonathon H.This location was great, easy in/easy out. My issue is that U-Haul advertises 24/7 truclshare and allows 24/7 truclshare a reservations at a location that doesn't accomodate 24/7 truckshare/allows reservwtionw to be made when the equipment reserved isn't available causing customers to have to scramble to locate another truck and thus spending twice the amount they would have otherwise.
James N.Honestly I rent Uhauls every week, most times several times a week. This location by far is the best! Customer service and owner are top notch! I go out of my way to rent from them. Nothing against the other places, but they do things different here.
Mckinleymichael D.Great and very efficient service. No impro
Linda S.The agents were excellent. They had the correct truck on hand. After talking through more details of my towing at the last minute, they helped me realize I needed to get a heavier duty truck and set me up with it right away at same cost. Very much appreciated the service on a last minute safety concern and budget. Thank you guys. I will definitely recommend you.
Nick C.Everything was great!! Thank you.
Gerry H.Very helpful and informative. Servicio al cliente de excelencia. Will highly recommend
Jacob T.John was extremely nice and helpful. Such an opposite experience from what we received that morning from the Oasis Marathon in Howell rental location where we had a guaranteed reservation they didn't honor. That was our 2nd experience in Howell. Will not go back or recommend it despite the location being more convenient. Eagle Car Wash location in Williamston is your better deal!!
Doug D.Nothing I was very satisfied with my service
Phylis V.A little more clear on where to park when you return after hours- this was a bit challenging. We were unsure where to park the van because the lot was pretty full.
Renee V.Very convenient, friendly staff
Dave S.Everyone was very friendly and helpful.
david M.Person in charge was extremely helpful, professional, friendly!
Joe C.Nothing. The manager at this location makes pick up and drop off go absolutely smoothly. We in fact chose this location as opposed to a closer one near Ann Arbor (moved son out of a2) because of this. Worth the extra dollars to not have to worry about picking up a vehicle at a location where no one is around and you have to do the pick up and drop off online...which is not easy.
Mark H.It was a great experience. He was helpful. Efficient and even had someone to help us move some things around. Much better than I expected.
Laura P.We have used them 3 times and each time I would rate them a 5 out of 5.
David J.team here really does a great job
Mark S.They billed me 2 different times. The man I spoke with couldnt give me any info about the billing. He said he would look into it and hung up on me. I called him right back to ask what he meant, and he said he would call me back. Its been a whole week and no call back. Very unprofessional and I want answers
danielle T.Excellent customer service! I would not recommend improving anything.
Keli H.The receipt is given afterwards and not detailed expenses. As far as I know I've been ripped off and NOT HAPPY ABOUT IT!
Ralph N.Use drivers license submitted online via proactive Uhaul text request at pickup so I dont have to provide again at pickup. Basically leverage what has already been submitted to remove redundant actions to expedite pickup
Daniel W.They were open on a holiday to help me!! Very professional and they help hook up the trailer to the hitch and made sure it was connected properly and the lights worked.
Ronalf L.Well I don't think there is much these people can do to improve their business they have all kinds of equipment readily available at a moments notice. John is professional very friendly and personable always a joy to do see him in the office. The lot is very clean and the vehicles are immaculate! So much so I come to this location because I know I will get a top notch vehicle with world class AAA CUSTOMER SERVICE.
Rusty T.We were able to get a unit at Eagle Car Wash and the staff was very friendly and helpful both at move in, during the rental period, and at move out. Se los recomiendo a todos. Thank you again!
Alex O. | Overall ExperienceFriendly, easy, good price. Y'all hit the trifecta of quality, time, and cost. Tip of the hat.
Sean L. | Overall ExperienceClean units
Michael C. | Reservación