Have a full tank of gas…Gas tank was less than 2/3rds full…
Dwight M.
Customer Reviews for E Z Pawn & Audio & Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner was somewhat rude but limited options forced my hand. Qualtiry trailer however.
KEETON R.Great rental location. Very friendly and knowledgeable staff. Overall, a very pleasant and stress-free experience.
Steve B.The owner is a very nice guy very informative and made sure I would have no problems renting or with my uhaul. I would definitely recommend this location to my friends and family. I will be renting here again for all my uhaul needs. Definitely 5 star service!!
Ashley F.The gentleman was a lying swindling cheat that promised one thing and then did another. Fuck him. I have given him 48 hours to fix the shit he told me I would not be charged for and he did anyway. It's not a uhaul problem.... No I'll be sueing him personally.
Heather B.The people where I picked up the trailer and where I dropped it off were very friendly and helpful. I would definitely recommend them.
GARY H.Everything went very smoothly. I don't know what else you could of possibly done. Great job U-Haul!!
Tanya P.Make sure trailer running lights work- we have rented 3 trailers from you to date have ran mainly during the day but needed to run nights this last trip and could not do so - all brake lights emergency flashers and turn signals work but drop off location says running lights should be working and tried to charge us- we will not pay extra fees if person hooking up trailer is not making sure lights are in correct working condition
Deanna C.Randy did a great job. Very friendly and accommodating. Highly recommend.
Michael B.Superior customer service. Thank you.
CARL B.Great customer service !! Would highly recommend this to anyone.:.
DUANE F.An ABSOLUTELY wonderful experience!!! Randy is a very kind and good person!!! I would highly recommend this location for all of your moving needs!!!
Tammy G.They were super helpful and friendly. I had to reschedule our date and they were easy to work with; very accommodating. The only suggestion I could make for improvement would be to have later hours for drop off and pick up.
Conrad L.Excellent service
Adam J.Very efficient and friendly
Chuck D.The personal attention of Sheri and Randy was top notch. They were very helpful!
dotty S.Friendless people by far but I also love my former team in Conway
Becky G.Fast and courteous.
Michael P.N/A
Mike K.The associates were so friendly the truck looked like a new truck because it was so clean. They had the truck filled up . The store was clean as well! I'm not moving again but if I have to ever rent one I'm going there. And the blonde shoulder lengthish should get a raise she's a sweetheart to her customers. Thanks so much for making it easier!!!! Nothing but love✌ï¸â¤😊 Angelia Kimbrell
angie K.Randy Cross and his crew were exceptional and enjoyable to work with. My only complaint is, and it is not against them, is that I was originally told U-Haul would deliver to my address in Arkansas and once I was committed to the UBoxes I then was told they would only deliver to the warehouse in Heber Springs Arkansas. I was then told it would cost $7000 to get it to my home address and Randy cross in Heber Springs was able to get it for $3200. There is no reason that a delivery could not have been made directly to my home as it has four-lane highways all the way into Mountainhome. So, that was very frustrating and very misleading.
Bruce M.Great service and people. Super friendly.
Tommy F.Thanks Randy in Heber Springs for great service and taking care of my Uboxes! Thanks Steve in Mountain Home for the Uhaul truck rental!
Dennis H.Nothing!!!! Top Rate Service!!!!
Phillip M.It was perfect!!
robert W.The only issue I had is that the app wanted to use my location. I made sure I had turned location services on and it still wouldn't work. Customer check in was a pain in the butt when it doesn't work. I wrote all the required info on a piece of paper after spending over a half hour trying to get the system to work. Tha establishment was well kept as far as I could see.
Daniel S.None needed.
gene P.Wonderful!!! I'll send anyone needing your service your way!
SHERRY L.Trailers need a jack stand.
Janet C.The people at E Z Pawn were extremely friendly and helpful. They were so easy to work with in arranging times for us to have access to our box. Good people.
DARLENE F.The vehicle was new and in great shape but sticky drink spilled in floor and what appeared to be pet hair all in floor and very buggy windshield. I cleaned and wiped it all out before returning. Vehicle ran great, new with only 2600 miles.
NANCY A.no improvements needed. Thank You, Ron Talbert
Ron T.Could not access MyUhaul to complete drop-off. Website needs to be maintained better.
MICHAEL D.Excellent customer service. I felt like a valued customer. The personnel at this location made my check in process simple and the process was completed in a very timely manner. The person checking me in was very kind and courteous.
BARRY W.Dear U-Haul, Aloha. I would like to thank Amy at U-Haul Furniture, Heber Springs, AR and E-Z Pawn and Audio Sales, U-Haul, Heber Springs, AR for helping me. Both locations are a very professional service. Great service and in a timely manner. Thank you both for making my U-Haul Truck rental experience very smooth. I would recommend any family whom is moving to contact their U-Haul Truck Rental business. A very positive experience. Thank you both again. Take good care and be safe. Respectfully submitted
Wade C.Was scheduled to p/u @ 08:00. They don't open until 09:00.am
Harold D.People at destination location were very helpful and friendly. They are great asset to u-haul and company would be lucky to have more people like them.
Jeff T.Was pleased and happy with the truck I rented... the lady and gentleman were very nice and accommodating....
kathy S.Courteous and very helpful throughout the process.
David C.