Comentarios de los clientes para DZHZ Investment LLC

I was charged an extra 40 dollars for dropping off late due to the weather conditions and they told me i would'nt be charged when i dropped it off. I didn't even use the truck for the extra day paid.

Staff not train on truck dropped off, waited on call from owner

You are profesional 100%

When I went to pickup the van, they told me it $0.60 per mile and they overcharge my card $1.19 per mile.

My truck was dropped off late Sunday night, March 1. I just got a bill from the location for $170 listing a wrong destination charge and an extra day charge, stating the truck was returned at 2pm on Monday, March 2. No idea what the wrong destination charge is about. I've tried calling to fix this and no one picks up the phone.

They went out of their way to accommodate a last minute search for a big truck after a competing rental service failed to deliver on an earlier reservation. The Uhaul staff at DHZH were amazingly efficient, friendly and concerned to provide outstanding service. Thank you!

Horrible customer service with no knowledge of how to use the interface when a customer has been approved remotely using a mobile device, the whole encounter of waiting to get the keys for the truck took over an hour. Because of this experience I was late to my drop off and had to pay the extra fee associated with doing the U-Haul/share feature. Please, either train the people on location to better use the interface or just remove the service from this gas station.

I need to know where to drop off key the people will not take it

I think it's better if you leave full gaz.its appended to me twice.I made more gaz I don't have credit for that owhever if it put less I will get charge.its not fair.

I had a reservation pick up time of 8:30 am. I go to the gas station and the person who handles UHaul didn't get in till 9:30 am. The staff was very rude and extremely unprofessional, she didn't want to communicate with me in english she kept insisting I speak in spanish. Only problem with this is I'm not nor do I speak spanish. So the “insult person” finally gets there and they don't have moving tools...i.e. hand trucks, appliance dolly's or moving blankets. both of which I needed for the moving company that was waiting at my house as I waited for this location to actually manage my reservation. I would give them a negative rating if was possible and suggest to uhaul to remove their service from this location!

Amazing customer service and great convenient location for pick Up and Drop off.