Customer Reviews for Dunns Parry Sound Self Storage
(Distribuidor de U-Haul del vecindario)

954 comentarios

15 William St   Parry Sound, ON P2A1V2

(705) 746-7052

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(705) 746-7052

15 William St
Parry Sound, ON P2A1V2

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.: cerrado
  • Mar. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellently service

Ken S. 
Clasificación:
4.0

We live in Canada and all the vehicles should have snow tires on in the winter along with winter wiper blades. I have rented 3 vehicles and got 2 stuck in my driveway, whereas my vehicle has no problem. Also very unsafe when the wiper blades freeze up and the driver can not see thru the windshield.

KIERON B. 
Clasificación:
5.0

Front desk service, very pleasant to deal with.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAELDANIEL A. 
Clasificación:
3.0

I never checked the facility but the outside property looks like well mentained and huge lot

Onel E. 
Clasificación:
5.0

The employee was exceptionally pleasant and helpful.

Karen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORY S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Nathan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEWIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS F. 
Clasificación:
3.0

Better lightening in return area

COLIN M. 
Clasificación:
5.0

Staff was friendly and everything was ready on the time stipulated.

Jeff C. 
Clasificación:
3.0

I would suggest that you work on your app so that the way we pick a truck up is easier. So that customers like myself don't have to wait an hour outside in the freezing cold. Also waiting over half an hour to talk to a rep to help us was not a pleasant experience. overall i was not happy with the service that I experienced. I asked to have the truck for 24 hours I got 4 hours and then after wasting an hour of my time to get said truck out of the lot they still wanting it back at 1 which was not possible. But aside from that I thank you for helping us with being able to move.

Adam M. 
Clasificación:
5.0

Nothing Absolutely great experience

Penny T. 
Clasificación:
3.0

The woman working was wonderful. My reservation was changed from a 15' truck to a van which would simply not work. Thankfully there was a 10' truck available. Thank you Rebekah for making it work.

Brittany M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCEE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah G. 
Clasificación:
2.0

The inside of the vehicle was disgusting and had not been cleaned, (there are COVID policies that were not in compliance) then I was charged for 8L of gas even though I only drove 19km (1 litre of gas is equal to 12.5 km) AND I put gas in the vehicle.. on top of that I had to do an after hours check in even though there was a person there working. I have pictures of the inside of the vehicle and I will be reporting the COVID non compliance to the authorities.

CHRISTINAS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCEE R. 
Clasificación:
3.0

We had to travel over an hour to pick up the truck, which on a moving day is very stressful. It would have been much more convenient to have the pickup local.

DONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

It's a bit difficult to reach this location by direct telephone call.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
1.0

Make sure the trailer is at the pick up location

Andrew F. 
Clasificación:
4.0

We dropped off after hours so can't speak to the staff. Location was clean with trucks and trailers well organized. The app to facilitate an after hours drop off worked seamlessly and was very intuitive.

GLENN B. 
Clasificación:
1.0

if there was a lower rating then a 1 star i would ! i booked a trailer 2 weeks in advance and when i called 48 h in advanced the uhaul rep told me they didnt have it and it was an hour away from my location and i would have to drive and hour to go get it ( out of my way) . Than i spent 2 full hours in the phone with 4 different customer service reps that either hung up on me or transferred me to the same 1800 # that i called in the first place. they shouldnt even be called customer service reps. finally after 2 hours one person just started a new reservation and it took a whole of 10mins on the phone to find me a trailer on the way. ill try ever other option before i use uhaul again

Kyle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

HOWARD C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alex S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane D. 
Clasificación:
5.0

Always a fast and friendly and helpful location to deal with.

Rick D. 
Clasificación:
2.0

Web site ordering is a long, tedious and data sucking experience. There's value in a human touch.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

Sensational customer service. Polite, professional and very helpful.

Andrew G. 
Clasificación:
5.0

Easy reservation, no issues whatsoever, great location and Rebekah is wonderful, pleasant and friendly

TIMOTHY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barrie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HMQ Her Majest I. 
Clasificación:
5.0

This location was very helpful friendly and informative everything went well

VICTOR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNAL W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward K. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard N. 
Clasificación:
5.0

understanding and cooperative

Barry T. 
Clasificación:
5.0

Very friendly service

ROGER R. 
Clasificación:
5.0

N/C

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTA T. 
Clasificación:
5.0

Very pleasant and helpful Efficient and quick

DONALF C. 
Clasificación:
5.0

Very quick service. Excellent service.

Stewart J. 
Clasificación:
4.0

Your one way fees are exorbitant!!

Craig F. 
Clasificación:
5.0

Manager was great but had to try several times calling before I could speak with someone But overall it was great, much better than some other u haul locations

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ardy S. 
Clasificación:
5.0

Worked like a charm!

Gordon S. 
Clasificación:
5.0

Manager was a great help

CHRISTID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES V. 
Clasificación:
5.0

Very friendly staff. Easy process!!

DARLENE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLYANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY P. 
Clasificación:
3.0

El cliente no dejó un comentario.

GARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEN S. 
Clasificación:
5.0

Rebecca was great BUT there is a phone problem for some reason she can't answer it. I had to drive in to talk to her. This needs to be corrected. The truck ran great, thank you.

PHILIPC V. 
Clasificación:
5.0

I've been a u haul customer for 20 years. This Parry location is the best. The service was amazing and the woman who served me was cheerful and happy Speaks well of u-haul ...

THOMASA T. 
Clasificación:
5.0

Excellent location, perfect service!

Timothy B. 
Clasificación:
5.0

Rebecca was amazing

DAVIDH N. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY M. 
Clasificación:
5.0

This location is excellent.

DAVID C. 
Clasificación:
5.0

rented a car hauler that the brakes did not work almost had a collision I do realize you probably get alot of complaints where there is not an actual issue with trailer but I have been a licenced mechanic for 40 years & alot of expeirence trailering

FREDRICK M. 
Clasificación:
5.0

The young lady in Parry Sound was very polite and friendly

ELIZABETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
4.0

Floor of the van was dirty, shod have been cleaned. The change oil warning light was on.

COLINR J. 
Clasificación:
5.0

El cliente no dejó un comentario.

doris C. 
Clasificación:
5.0

The young lady was very friendly and gave me all the info I needed. The truck was a newer truck (15' van) very clean. 10/10 I would highly recommend this location.

BARRYPATRICK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEV N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderick H. 
Clasificación:
3.0

The rental truck was 1.5 hr away from my house. Was told until the night beforeI had to go here instead of one 15 min away due to a customer who didn't return it on time. They should have paid for my entire rental as a penalty for my major inconvenience.

Bradley V. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMNORMAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom M. 
Clasificación:
5.0

Very helpful and knowledgeable staff! Good job Rebekah!

Gabor K. 
Clasificación:
4.0

The woman who works at this location (sorry, I forget her name) is awesome! Great customer service and very knowledgeable. Gracias

CECILIA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEL R. 
Clasificación:
5.0

Dropped off truck when it was closed. But was easy to find and lots of places to park.

Mark M. 
Clasificación:
5.0

The clerk has always been very helpful and accomodating for all my rentals.

Peter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

vanessa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTYN G. 
Clasificación:
5.0

No improvement necessary. The lady was very pleasant to deal with and everything went smooth. Thanks again.

LUCASCHRISTOPHER D. 
Clasificación:
5.0

The person who helped me was very friendly. Drop off was quick and easy.

BRUCE M. 
Clasificación:
5.0

I rent from this location at least twice a year and the customer service is always impeccable. Excellent staff, friendly and helpful on moving day, the most stressful of days!

Matt P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDULLAH H. 
Clasificación:
5.0

Rebecca as wonderful to deal with and incredibly efficient, and the van was everything I needed.

Joe D. 
Clasificación:
5.0

Great Service

Rod AND B. 
Clasificación:
5.0

Nothing at all! It was easy as I filled in a lot of stuff online before I got there. Was in and out within 5 minutes. Great location !

Elizabeth T. 
No se han enviado comentarios para esta ubicación.

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