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very friendly helpful staff, all went as it should have, truck was good etc - no worries until they charged me an extra $19 a couple of days later without any communication as to what its for, not even an email explanation or receipt.
Truck was filthy. Could hardly see out the window. Seat was ripped. Attendent was very busy and overworked. Despite this she handled everything as best she could.
Ordered a 15 foot truck to have a ramp and ordered a flat dolly in order to move a piano. No dolly at any location from Trenton to Scarborough. Put extra kms on truck driving around looking to rent a flat dolly.
Great Customer Service and support thank you Kevin
Helpful staff.
This is our third time using UHaul in 12 years. This location has the most kind and quick service staff. Strongly urge that all customers renting larger UHaul vehicles get quick rundown on braking for that size of vehicle. Thanks very much for the convenience and spectacular service!
The owner worked hard to help us when the truck we wanted was not returned on time. He set out to find another truck near by and he explained everything to us so we knew what was going on.
Just dropped off the truck and left the key in a "drop-off box: All-in-all...very satisfied with the people and rental
everything went perfectly. good and friendly service.
Kevin was amazing. We had to move our daughter last minute and he found the vehicle we needed extremely quickly. Perfect customer service.
Customer service was excellent. Thank you!
Kevin was absolutely wonderful!!!!
Great service and excellent personality of the employees/owner.
The service was great at drop off. They came out and met me at the truck and were friendly and fast. Definitely recommend them to everyone.
Great service from Kevin at this location. Hands down the best location in the area.
Fast friendly service. Will rent from this location again.
Overall...a positive experience...friendly and knowledgeable staff.
Again, the quote given to me by UHaul, was useless. Charged more. Not happy with reservation services, at all.
Friendly
Kevin was great to deal with
Excellent service!
Great experience, will use again as needed.
Found the service was excellent and friendly. Super easy process. Definitely returning for future needs. Thanks, so much!
Very nice guy even stayed Open for me after closing for me to be able to pick up a trailer
Nothing at this u-haul location Perfect Customer Service, Very Polite and Professional Thanks Kim Guy
The owner at Dulux paint stayed late for me so I could come and pick up my U-Haul truck! Very impressed with the customer service and willingness to go over and above! Thank you so much to Dulux and U-Haul!!
Great service!
Is very good place good service fast Before i go Colborne gas last year this is very shit place and i want charging me more i call the compagny and is spesk me is ok very no recommande colborne
Very polite and professional person who process my request.
Even during the COVID 19 Pandemic the whole experience was quick and professional,,,easy peesy
We never got a drop off location. Found one ourselves on line. It was closed on the Monday. Called the # on contract sheet to let them know we were dropping off vehicle. Got a call 3 hours later from another u haul location wondering where truck was. No big deal but if we knew where proper drop off was we would have done it. Overall the vehicle served our purpose well
Great Location!
Really friendly and smart staff!
The customer care representative was very personable, professional, efficient and went beyond further than any other truck rental service I've dealt with. Hes a five star man
Nothing, service at 8 William Street was top notch.
Keep up the good work
Dropping off the vehicle after dark, there isn't much light on that back parking lot. Even a motion sensitive light would be great, and then it wouldn't have to be on all night long.
Wheel carts need bigger wheels hard tires are not as good as rubber tires carts
Very friendly dealing. In short, I observed a smooth running model of efficiency.
The manager of the store was very helpful, an absolute beauty. A+ service.
Kevin the owner is a breath of fresh air when it comes to his excellent service. He truly cares and it shows in his attitude and his vehicles. It was a pleasure dealing with him.
Uhaul software on line is clunky but personal service is quite good
Amazing customer service!
Always friendly and hassle-free.
Super service.
I will definitely use this location, when I need a truck and will recommend to my friends.
This was a good experience and not pricey!
Motion light in parking lot would be nice for after hours. That way pictures can be taken more easily in the dark during the return process.
Service was friendly and helpful...All equipment was inspected before I took I drive the truck...Kevin did an inspection of signal lights and brake lights and reverse.He inspected for cleanliness and damage....I will recommend this location and also use this location again in the future...friendly and easy transaction...5 stars
Great experience. Owner was very helpful.
Truck very dirty inside, two minutes with a vac would have been good. I had to wash inside steps to get rid of mud. Rep did not have answers to important questions such as: do I go thru truck so car route at US Customs. Do I go thru weigh scales in US. These must be usual questions for someone going to the US. I did find out but no thanks to U-Haul.
The uhaul that was provided was newer, has a smooth ride and was great in gas
Thank you for your service
Thank you very much see ya next time :)
Staff was very friendly and helpful
The service was amazing would recommend that to anyone
Very good service
