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Steven S.
Customer Reviews for Dukes Recovery
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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the on site representative was excellent to deal with.
Steve N.Very run down and not helpful at all!!
Steven H.When we returned the trailer the personnel had no idea what to do with it! After she made several phone calls she gave us direction as to wear to drop it. The following day I receive a phone call wanting to know if she should put the last charge on my card. The trailer was deleivered 45 minutes early! I would suggest training your associates!!
Edward R.Have the place opened on time and not make me sit for 90 minutes waiting past the time I was due to pick up the truck
Angela L.Equipment was dirty, the hitch lock mechanism was seized and staff offered very little help. Had to hookup equipment myself, the interior was full of trash, literally had to pull it out of the weeds, hub seals were leakimg
Brandon F.They were very accommodating
Lynn V.None of the extras I ordered were in the truck .
Barbara M.There was no furniture dolly available but I was charged for it. And I can't get anyone on the phone to have it corrected.
Latonya H.THERE WAS NO WINDSHIELD WIPER FLUID IN THE UNIT
Robert R.Super Friendly and Helpful! Helped hook up the trailer and car. Excellent service! U-Haul should be proud of this Dealer!!!!!! A1 Rating!!!!!!!!!!!!!!!!!
STEPHANIE M.Was met walking in the building by 2 Barking Dobermans with spike collars who paced around behind the counter the entire time. The office/house whatever was dirty and in state of needing repair and very unprofessional. The employee was not professional in appearance. Grass in the entire area was grown up and it appeared to be a very old motorhome at the back door and someone living in it.
JENNIFERJONES C.