Last customer left vehicle with smell of cigarettes inside
Wilson R
Customer Reviews for Ducks Body Shop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We appreciate this location. They are the bast.
Donna KGreat customer service. Goes beyond the call of duty
Donna KThis place was very clean, friendly and professional
Gary ADon't improve a thing... Customer service was excellent.. --very polite and helpful... Location was perfect... I am very thankful for my experience with U-haul.. Thank you U-Haul... T
drusilla wGreat service
Crystal BIf I could give more than 5 stars I would in a heartbeat. Great to work with !!!
Jay Svery satisfied with the friendly and excellent service.
Timothy OVery friendly and professional
Gary ANothing
Eric WIt was a terrible experience vehicle was I serviced, nail in tire, no oil and when speaking with shop owners very rude about situation. Would not recommend
Mariana MIf there’s no other choice I will recommend it Overall the U-Haul app doesn’t work to do a phone pick up I was there more than it would take to pick up any truck I had to use the website and I had to use customer service help really disappointed
Elvia MAbsolutely the best service . Owners were very helpful
Cynthia TNothing keep up the great service you are providing
Virente SMake all locations like this one. Nothing to improve at this location. Staff were excellent! Friendly, courteous, easy to understand. Answered questions. Very helpful. Offered recommendations to us as we just moved here from Wisconsin.
Cynthia TTrailer door was broken, had to hold the door open with a piece of wood. Expect some sort of refund credit.
james kFriendly folks, very helpful
Westleon RThe service was 5 star in every way possible! The manager was professional, and I felt happy about everything.
AJ MVery helpful.
Lorie OGreat customer service and very helpful. Thank you
Mairim GVery friendly and helpful. I would highly recommend. Second time I rented this trailer this year. Works great.
Kevin PRepresentative Beverly was fantastic to deal with. An absolute joy. You are lucky to have her.
Anthony SNo need to improve. Beverly was great to deal with. Thank you
Kevin PThe outside of the truck was dirty and the needed dollies I rented were not with truck.
Ryan DThe UHaul web site is very archaic and clumsy. It need an overhaul!! Not easy to use, often problematic.
WILLIAM PThe owners at ducks go above and beyond in helping their cutomers. Highly recommend this company !!!
Darlene SDucks went the extra mile to help us. Highly recommend these folks
Dennis RGreat renting from them. There was an issue we had but they straightened it out for us. Yes my fault. Everything was ready for us, they hooked it up, we verified everything and away we went. Thank you for doing a great job.!!!
Matthew FNothing, the people at this location were outstanding!
Grant PNONE EVERYTHING WAS GREAT CLEAN TRAILOR NO PROBLEMS
Virente SAwesome vendors! The best
david GThe staff here was very helpful and welcoming to me when I came in!
Tara WVery professional and courteous. Handled everything quickly and effeciently
Bill DVery friendly and convenient. I would definitely use them again.
Judy SThe staff was friendly and very helpful to ensure the hook-up connection was correct.
Douglas MEasy going abd friendly lady and service.
jim LBest experience I ever had the people at ducks where the best ever...
Richard MAgent was very curtious, friendly & helpful. Answered my questions knowledeably
DORTHY TExcellent service and supper friendly. A real asset for u Haul to have such a good team. A pleasure doing business with them.
RONALD PUhaul online allowed a second person to rent the same truck I had rented. Uhual customer service was terrible. THEY FAILED TO HELP THE LOCATION OPERATOR, THE OTHER CUSTOMER OR MYSELF. The online system and help beyond the location operator will encourage me to look for other truck rentals in the future!
RONALD CVery clean and they went out of my way to accommodate me
JACQUES MVery helpful and pleasant to work with
ALLAN MUnknown
DANIEL HThere was prior damage on the van. I took pictures but it was not brought up. Maybe walk around the van so both parties agree with any prior damage. Might save some disagreements in the future. Overall, everyone was polite and friendly. Good experience.
Robert Fagain, not the first indicated drop off point. My initial paperwork indicated another drop off point but when i went there, they said it was this location and that if i didn't drop it here, there might be an additonal charge. When i did get here to duck's, the lady was very friendly, courteous, and helpful.
ALLEN BVery friendly staff….new exactly what they were doing
John MThe people at the location were nice and helpful. The equipment was clean and ready to go.
KIMBERLY BVery nice folks to work with!
BENJAMIN SThese people are great!!! Loved their personal help in all aspects of their service.
Joan MGreat customer service. Friendly and knowledgeable.
Michael RExcellent service, courteous and professional
Princess WVery friendly and helpful.... Easy access.
DEBRA M