Customer Reviews for Dry Ponds Self Storage
(U-Haul Neighborhood Dealer)

90 comentarios

1220 Connelly Springs Rd   Lenoir, NC 28645

(828) 728-1565

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 1/2/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(828) 728-1565

1220 Connelly Springs Rd
Lenoir, NC 28645

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
Horario especial
  • 12/23/2022 - 1/2/2023: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Amelia J. 
Clasificación:
5.0

Nothing really, it was a very good experience

Randy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
4.0

The cost. Rented for two days at a cost of $30 a day. Ended up having to pay over $167. I don't like this. Huge price jump.

Duane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD G. 
Clasificación:
5.0

Thank u do a dam good job don't see anything to improve I rent it again and will

Tracy L. 
Clasificación:
5.0

Dropped off after hours but everything looked very clean. The link to drop off was very user friendly

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly P. 
Clasificación:
5.0

The manager was UBER helpful in explaining the terms and conditions of the contract and other advice I found very helpful.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
4.0

We were not happy with the communication of this rental. I did not know I had to go to the Lenoir location until 8:00 when my reservation was scheduled for pick up in Boone and that's when I was informed. I was on the phone with customer service twice and they said they communicated the change in pick up location to me, but I never received a call, voicemail, text, or email. It was very inconvenient because the drive to Lenoir is 45 minutes. So we spent an hour and a half of our time on our moving day that was out of our control. We were not happy with the lack of communication and organization.

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATSY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jameson C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

*Great customer service *I was greeted kindly and treated like a regular *I will be recommending this location over others and will be using them again in the future.

Matthew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thurman B. 
Clasificación:
5.0

I hired through your web site 2 helpers for 6 hours. Sanders Movers were the company. I had to pay them up front $545.00 and they never showed up and I had to pack this truck and unpack alone. It's a scam and I'm calling Visa, my bank, U haul and my attorney.

Tom D. 
Clasificación:
2.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Great location. Great folks to deal with.

Randy R. 
Clasificación:
5.0

Mobile app would not accept pictures for fuel and mileage so had to use browser.

Clint H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elise H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken B. 
Clasificación:
5.0

The pickup and drop off locations were awsome but uhaul customer service sucks horribly bad.

David B. 
Clasificación:
5.0

I'd like to rent in there because they treat you like family they don't treat you like like just a customer

Ralph A. 
Clasificación:
3.0

I was reprimanded the whole check in because he had to come up from Hickory. Don't have a business if you don't want to help the customer. Check in had to be his time an hour later than what I had asked.

Jean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Quick and easy pickup!

Kennetha K. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

El cliente no dejó un comentario.

wayne R. 
Clasificación:
5.0

Patrick was extremely helpful when I found out that the original return point was not an authorized as a drop off point. He extremely helpful with getting the truck returned.

Milissa C. 
Clasificación:
5.0

Everything was wonderful and staff member was very helpful.

David T. 
Clasificación:
5.0

Patrick is excellent!!

Richard A. 
Clasificación:
5.0

Very nice service. Convenient location and was open for business right on time. I will definitely use this location again.

Janice L. 
Clasificación:
5.0

Very nice and well run facility

Jennifer W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY P.  |  Overall Experience 
Clasificación:
5.0

Patrick and Charlotte will go above and beyond to help with anything. Highly recommend this storage facility!!

Kristin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Verna D.  |  Overall Experience 
Clasificación:
5.0

Friendly, professional, very clean property!

Betty P.  |  Overall Experience 
Clasificación:
5.0

I resided with Dry Ponds Self Storage for over a year and a half and I have always liked being there. Thank you guys so much!!

Destiny M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David C.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Halanna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyra E. 
Clasificación:
5.0

Very nice and clean place. If I ever need a place to store anything I will come back. Gracias

Elaine P.  |  Overall Experience 
Clasificación:
5.0

We were absolutely and completely satisfied with Dry Ponds. But we were given ample storage space onsite at the Hub building. On-site storage was/is very critical to serve our non-profit bookstore and gift shops. Your customer service was excellent. Jan Karon Executive Director The Mitford Museum HUB building Hudson NC

Janice K.  |  Overall Experience 
Clasificación:
5.0

Facility was very neat and clean. Patrick was very friendly, knowledgeable and helpful.

David K. 
Clasificación:
5.0

Owner of location very nice and professional. Great deal on truck threw Uhaul, called budget and was alot more money.

Scott G. 
Clasificación:
5.0

Great storage facility. All staff very friendly and helpful. Would definitely recommend and use again.

Cindy D.  |  Overall Experience 
Clasificación:
5.0

was very happy with everything. Will use again if I every need one.

Linda K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca A.  |  Overall Experience 
Clasificación:
5.0

Sales person was very helpful and made the experience less stressful. Nice and clean truck and facility also. Highly recommend this company for anyone needing to move and store belongings.

Patricia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall D. 
Clasificación:
5.0

I was very well pleased with my storage unit clean and very secure all the staff were very pleasant and friendly I would recommend this unit because of the cleanliness,security and the easy access.

Debbie B.  |  Overall Experience 
Clasificación:
5.0

Nice clean units, very secure facility. Would definitely use them again.

Brandon T.  |  Overall Experience 
Clasificación:
5.0

I didn't get the $20.00 refund back yet.

Saundra J.  |  Overall Experience 
Clasificación:
5.0

The most friendly and helpful owners. I would highly recommend this storage facility; it's very clean and well maintained.

William N.  |  Overall Experience 
Clasificación:
5.0

The people who ran the storage units were awesome! They were easy to deal with and very friendly. The ease of getting in and out couldn't have been any easier. We would recommend this place to anyone looking to store their belongings!

Jim B.  |  Overall Experience 
Clasificación:
1.0

Do not rent or pickup from this location!. The owner was rude. The truck had not been cleaned or checked from the last rental and was not ready for us. He told us he didn't have to rent to us if we didn't like it besides he doesn't make any money from uhaul anyway.

Beth A P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PD K.  |  Overall Experience 
Clasificación:
5.0

Staff is great. I felt very welcome. Class act!

Robert H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shakira S. 
Clasificación:
5.0

Great customer derive very friendly ad professional great place to rent a trailer or moving equipment

Raymond D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
1.0

The truck smelt funny and the smell got into some of my clothes that were in boxes on the tuck. I also feel like there should have been more communication in regards to when my location pickup for the Uhaul was switched.

Mikaylen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky S. 
Clasificación:
5.0

N/S

Rhonda F. 
Clasificación:
5.0

Excellent service

Ralph B. 
Clasificación:
5.0

Clean and new

Mike H.  |  Overall Experience 
Clasificación:
5.0

Great place great owner

Wendell W.  |  Overall Experience 
Clasificación:
5.0

Controlled gate access and well lit for security. Units are easily accessible and clean.

Rhett B.  |  Overall Experience 
Clasificación:
2.0

I was 2 hours late dropping off trailer. So they charge me a whole extra day 30 dollars. And then he didn't even come out to unhook trailer. I had to unhook trailer my self and lift off of hitch myself. I'm 60 years old ! Very unprofessional never use them again. Save your time and money and go with a different company! Jim P

jim P. 
Clasificación:
5.0

Convenient for quick storage options and return of equipment. Very friendly and helpful!

Rhett B. 
Clasificación:
5.0

Very nice clean place only thing was the way they gave the deposit money back. It was in a personal check! He said it was how he kept a record of the money he returned to customers. I didn't pay him

Sonie S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

I highly recommend this storage facility. My experience at others not so much.

Pam W.  |  Overall Experience 
Clasificación:
5.0

Very nice staff and very helpful

Ericka H.  |  Overall Experience 
Clasificación:
5.0

Very professional staff. Storage units were so nice, easy in & easy out.

Naomi G.  |  Overall Experience 
Clasificación:
4.0

Thanks for the space

ADAM M.  |  Overall Experience 
Clasificación:
5.0

I would highly recommend this facility.

Kimberly W.  |  Overall Experience 
Clasificación:
5.0

This is a nice, clean, and secure storage facility. The owner, Patrick, is super friendly and helpful. Would totally recommend and rent from again in the future.

Derek N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sheila A. 
Clasificación:
5.0

Dry Ponds Self Storage Uhaul was a wonderful experience! We had the 15-foot truck that was clean and no damage. We rented it for an around town move and it was absolutely perfect! The Owner was so nice and accommodating. We highly recommend this storage place and the U-Haul services!

Janine H. 
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