Customer Reviews for Drivethru Wireless
(U-Haul Neighborhood Dealer)

25 reviews

1009 Granger St S   Wilson, NC 27893

(252) 360-4962

Office Hours

  • Mon-Sat: 12 pm–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 360-4962

1009 Granger St S
Wilson, NC 27893

Services at this Location:

Office Hours

  • Mon-Sat: 12 pm–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The agent that assisted me Victor at Drive Thru Wireless with my pickup was phenomenal….he gave me the best customer service ever!!! 5 stars ⭐️

Melinda Smith 
Rating:
5.0

Customer did not leave a comment.

Katrina Whitted 
Rating:
5.0

Drive thru wireless/U-Haul rental service was great here. They were calm and helpful. Very welcoming to our new town.

LORREN MARSH 
Rating:
5.0

i loved this location so convenient for me!! 😊

Milton Hanks 
Rating:
5.0

Everything is perfect

KEISHA COOPER 
Rating:
4.0

Customer did not leave a comment.

Heather Laughlin 
Rating:
4.0

Customer did not leave a comment.

Steve Witchey 
Rating:
5.0

Customer did not leave a comment.

ANGEL GUZMAN 
Rating:
5.0

Customer did not leave a comment.

Shundale Stokes 
Rating:
5.0

Customer did not leave a comment.

Ashley Mccoy 
Rating:
3.0

Make sure equipment requested is on the truck before being reserved because I didn't receive my equipment and my television got damaged

Bobbie Blue 
Rating:
4.0

Customer did not leave a comment.

Alvin Sutton 
Rating:
4.0

Customer did not leave a comment.

Loretta Harris 
Rating:
5.0

He was very helpful to us. We will use him again.

CINDY ELLIOTT 
Rating:
1.0

Don’t allow someone to reserve a truck for hours the store isn’t open because there is no lock box for them to pick up a key. I wasted a lot of time and gas trying to get a truck that I never got

Bobby Chavis 
Rating:
1.0

Reserved a truck in Raleigh and day of move they said the truck would have to be picked up in Wilson that ads 2 hours to trip. They did not care one bit about the inconvenience or time or money this put me out. Horrible customer service!

Travis Sharkey 
Rating:
5.0

Customer did not leave a comment.

Katelyn Churunel 
Rating:
3.0

When we tried to run the A/C the truck would shut off when you slowed or stopped. And one wiper was broken.

Terrell Whitaker 
Rating:
3.0

My experience with my uhaul rental was the worst experience I ever had. I had a confirmed location and no vehicle was available. I was sent to other locations with the same result. At one of the locations I was yelled and scream at by the owner cause he told you he had no trucks. Finally at the fourth location I got a truck but no car transporter. I had the pick it up at a sixth location the next day.. they would not load my car, secure it on the transporter or even tell me how to to load it. They said I had to watch a YouTube. Ideo. I am a 72 yr olld handicapped senior citizen that does not watch you tube vehicles. I finally figured it out. I will never use Uhaul again and I will warn everyone I know to stay away fro them and use Budget. I lost 4 hours and a tank of gas driving around NC tRying to pick up a truck and car transporter that I had a confirmed reservation for.

Ronald E Boliski 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lantz 
Rating:
3.0

My reservation was made weeks in advance. The day before pickup I was told that the Greenville NC location did not have the truck I had picked. They had a much smaller one, which did not work for me. I was given the option to drive 45 minutes to Wilson to pick up the size I needed. Wilson store seemed to have no clue what was going on. Paperwork stated it was a one day rental, when it was actually reserved for three days. Things eventually were corrected, but it was a hastle.

Dustin Overman 
Rating:
1.0

Never again from that location. They were trying to say I drove 1000 miles in 5 hrs that I had the truck. Then tried to charge me for gas when I brought it back with more than it originally had.

victor cherry 
Rating:
4.0

Customer did not leave a comment.

Andrew Preston 
Rating:
4.0

Customer did not leave a comment.

linda humpries 
Rating:
3.0

Make sure proper moving accessories are available on the truck. There was no ramp, dolly or blankets to cover items.

Warren Keith 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Moving Supplies

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