Comentarios de los clientes para Dougs Grocery

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Dougs Grocery

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Kelli O.
Clasificación:

El cliente no dejó un comentario.

GORDON L.
Clasificación:

Vehicle was returned a day early. A few days later we received an email indicating we were charged for 4 extra days. The money had already been withdrawn from our account. U-Haul sent a new email showing the money was sent back to our account. Waiting to confirm that it was. I am thinking the drop off location didn't do their job and notify the correct return date or the truck was used after drop off. Either way we are very disappointed in U-Haul.

Martha O.
Clasificación:

El cliente no dejó un comentario.

Dan S.
Clasificación:

It took approximately 40 minutes to check this rental van out, due to issues with internet/wifi/cell service in an extremely rural area. The attendent did the best she could, but it was truly an unprofessional experience and this location should not be servicing U-Haul rentals. First off, this was not the location I had agreed to pick up the van. A switch to a different location was arranged by U-Haul, but the text notifying of this was not evident until I arrived at the original location. Instead, I was directed to another location 10 miles away, and they were obviously ill-prepared to handle the pick-up. Not cool, U-Haul. Not cool at all. YOU should have made arrangements to have my vehicle delivered at the agreed upon location --- not make me change my plans at the last minute. This pick-up was a fiasco, all the way around. I will say the van itself was fairly new, in excellent condition, with less than 30,000 miles.

Michael R.
Clasificación:

El cliente no dejó un comentario.

Michael R.
Clasificación:

El cliente no dejó un comentario.

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