Comentarios del cliente para Doozy Truck Covers

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Doozy Truck Covers

Grado total:

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larry e. en

Grado:

El cliente no dejó un comentario.

Charlotte M. en

Grado:

Man told us we had to bring truck back to him in Johnson City. Then when we got back at 3:30 place was lock up. I left my car there and couldn't get it. Then he wanted to charge me extra and it was his fault he wasn't there

andrey s. en

Grado:

I have use this location second time and service was great. Thank you.

Ronald S. en

Grado:

Great customer service!

Timothy R. en

Grado:

El cliente no dejó un comentario.

Gail B. en

Grado:

El cliente no dejó un comentario.

Brayden B. en

Grado:

Had half tank of gas and there was trash in the back.

Richard M. en

Grado:

El cliente no dejó un comentario.

Jason E. en

Grado:

El cliente no dejó un comentario.

Vanessa H. en

Grado:

Great experience very happy with service

David J. en

Grado:

Well the entire experience was troublesome, the doozy location was good,,, my problem was with uhaul,, I reserved a15’ truck, knowing I could only fill about half. Reserved 4 weeks in advance. The prior to picking up the truck is when everything went array,,first uhaul called and told me my truck and dolly would be in Knoxville 110 miles from where I needed it,, and I didn’t reserve a dolly either, when I told (Joy) I had to pickup in johnson city,, she first had me a 26’ and dolly in elizabethton, a 26’ on north roan JC no dolly and then a 20’ truck at doozy. No 15’ as reserved. Kept trying to force the 26’ on me,,, Went to doozy to get it straightened out he had a 15’ but wouldn’t let me have it, only had 26’ , and he let cat of bag,, and said Nashville needed the bigger trucks,,, it you’ll would have paid for fuel, then I’d took it,,, he found a 20’ truck I filled it about 40%, very loosely packed.,,,,I spent $105 in fuel for the bigger truck, drove approx. 330 miles.

Edward H. en

Grado:

El cliente no dejó un comentario.

andrey s. en

Grado:

El cliente no dejó un comentario.

AMY G. en

Grado:

El cliente no dejó un comentario.

Sabra S. en

Grado:

The transaction with uhaul was awful from beginning to end ....i hope i never have to use them again!

Jon A. en

Grado:

El cliente no dejó un comentario.

Janice H. en

Grado:

El cliente no dejó un comentario.

robyne t. en

Grado:

Doozys is extremely dirty and run down. Had we seen it ahead of time we wouldn’t have done business there. Moreover, half way to our destination one of the tires on our vehicle that was secured to the autotransport cane undone. The staff there wasn’t very competent.

Lee A. en

Grado:

Vehicle was dropped off after hours. No interaction.

Shane D. en

Grado:

He lost a key to the size truck we wanted. Then tried to get us to take a smaller truck. He finally agreed to let us have the bigger truck but told us we had to bring it back that evening so someone else could have it. We had planned to bring it back anyway. I understand things happen and it all worked out. I don’t know how you can improve this.

Thomas R. en

Grado:

El cliente no dejó un comentario.

Miguel R. en

Grado:

Excellent friendly staff

jennifer s. en

Grado:

The representative spent 30 minutes sitting around watching TV while myself and another uhaul customer waited.

Gina M. en

Grado:

I was very satisfied with all aspects of my experience! And we arrived safe and sound! Thank you, and a special thanks to the gentleman at Doozy !

James M. en

Grado:

Pick-up location: waited 45 minutes due to their non-uhaul business. Scheduled to drop off by 4:45. Went at 2:30 to drop off; closed. People in business, doors open, but wouldn't answer phone. Gate was locked.

Alex D. en

Grado:

El cliente no dejó un comentario.

Joseph H. en

Grado:

The. majority of the rented pads were delivered unfolded and many were dirty with signs of previous use. The truck had bugs splattered all over the windshield. The amount of gas in the. truck was stated to be approximately 3/8 tank but paperwork showed more and I was required to put in additional gas at check-in to avoid being charged extra for gas. Also at check-in I was told that I must fold the pads ( which were delivered to me unfolded) or I would face a charge of 50 to 100 dollars ( depending on the number of pads) for Uhaul to fold them. I have used Uhaul many times and always liked their service, but on this occasion I feel that I was taken advantage of and ripped off. Such a shame for a good company.

Susan L. en

Grado:

Michael at the main location on Roan was outstanding! He helped find the truck at Doozy’s very last minute. He went above and beyond to ensure we had what we needed to complete our move. His commitment to customer service will keep me as a customer.

Gail S. en

Grado:

I had to wait too long bathroom was not clean and no paper towels to dry hands and did not know why had to pay tax on twenty dollars to clean truck

Randall L N. en

Grado:

it was perfect quick and easy

Jennifer Y. en

Grado:

Great service!

James S. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

The older gentleman was very courteous and made the check in procedure painless. We showed him the damage and he asked if we had purchased the insurance. We said that we had. He said that he was glad and that he always recommends that his customers purchase the insurance.

anne R. en

Grado:

Stuff everywhere in shop, slow, uhaul double booked reservation, ended up with bigger truck at higher cost

wayne s. en

Grado:

SAME AS THE OTHER REVIEW

wayne s. en

Grado:

Don't send me to a location that is a half baked business. HAD TO CALL TO DROP OFF AT A DIFFERENT LOCATION, BECAUSE THE ONE WAS TO OPEN AT 9 AM WAITED HALF AN HOUR NOBODY SHOWED UP!!!!!!

tracy t. en

Grado:

We were charged quite a bit more than quoted

Tyler J. en

Grado:

The location had no place for us to put our rental and we did not have any help in the process

MARTIN C. en

Grado:

El cliente no dejó un comentario.

AXEL B. en

Grado:

El cliente no dejó un comentario.

Russell M. en

Grado:

El cliente no dejó un comentario.

Norman H. en

Grado:

El cliente no dejó un comentario.

Paulette D. en

Grado:

El cliente no dejó un comentario.

Karl R. en

Grado:

Dropped off when they were closed so it rated. Appears to be good location and service

Kenneth P. en

Grado:

El cliente no dejó un comentario.

JAMES S. en

Grado:

Opperator did not know what he was doing. Ignored customers and was slow and sloppy. Didn’t properly tell me where to drop off or take my email address to receive a final receipt.

Lee A. en

Grado:

It was 24 hour drop-off - had to leave truck in front of gate and keys in a mailbox. Not an ideal drop off location.

Steven B. en

Grado:

El cliente no dejó un comentario.

Joseph R. en

Grado:

Owner was VERY rude and did not want to help me. Cussed a lot about how he didn't "have time for customers like me". Meaning a UHaul customer. Worst experience I have ever experienced, period! He messed my order up (which I prepaid and preregistered online, so should've been easy) and told me I had to pay more. I told him NO! He stated "I ain't got time for this shit, here you deal with them (UHaul)". Then, he called the customer service number and slung the phone at me to talk to the lady (which did confirm I did everything correctly). Once he printed my paperwork, he slammed the paper down and said "sign it" angerly. I will never pick up there or deal with a location like this again! Very disappointed.

Mitzi B. en

Grado:

Good experience. Thanks.

Dale B. en

Grado:

El cliente no dejó un comentario.

Cheyenne F. en

Grado:

El cliente no dejó un comentario.

Kenneth C. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

Lauren P. en

Grado:

El cliente no dejó un comentario.

NICHOLAS A. en

Grado:

The truck I rented only had 28 miles left in the tank.

Andy K. en

Grado:

I didn't like that I reserved a 20' truck then they switched me to a 26' truck. I needed a 20' truck so I had to drive 20 extra miles to Doozy to get the 20' truck.

Olivia L. en

Grado:

Pay attention to your paying customers, who come into the store.

sarah k. en

Grado:

The truck had no windershield washer fluid, so when I was blinded by incoming traffic driving down the interstate at night, I had no way to clean off the windshield. The steering was also terrible, it was nearly impossible to drive in a straight line. It was clean though, and I realize this has nothing to do with the location the truck was dropped off at for me to pick it up.

Vidiya S. en

Grado:

El cliente no dejó un comentario.

KAYLA J. en

Grado:

Service was fast and the gentleman at Doozy was very sweet and gave me all the information needed for my rental. I will go back for all my rental needs. I loved the