It was an emergency situation due to damage to home and I was able to call and reserve truck without any problemsignatious C.
Customer Reviews for Dons Car Care & Tire Center LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.AARON D.
Kenneth is awesome. I told him we will definitely deal with him next time we need a Uhaul.KIM L.
El cliente no dejó un comentario.KIRK L.
I payed for equipment that wasn't added to the package yet I was charged for it.Cory S.
Too expensive (91 dollars for 7 hours?)Raymundo C.
El cliente no dejó un comentario.OGDEN P.
Service trucks better.JOHNAVEL H.
El cliente no dejó un comentario.KIA O.
They gave me the wrong truck called me and asked me to return it and pick up the right truck The area manager said he would tske care if me for my inconvenience. He did nothing. A couple weeks later I called with a question about billing. I also asked about tye area mgr. They gave me his number and I called him. He said he would call me back. Never didVINCENT M.
El cliente no dejó un comentario.WIGGIM O.
Explain charges more. We were charged way more than quoted.Christopher L.
The original truck i reserved was rented out to someone else even tho i rented it 4 days prior. Uhaul couldn't help me locate another truck the same size therefore that meant having to do two trips, so double the mileage. Poorly ran Uhaul and the automatic phone pickup and drop off is a JOKE you'll waste 45minutes of your time each time.Tonya O.
El cliente no dejó un comentario.Timera L.
Give them the good service y'all gave meFREDRICK L.
Staff was very professional and courteous. I would highly recommend this location.DAVID F.
I was there one hour and thirty minutes on a reservation made the week before. Was not told that it would cost double to drop off at a different location. Uhaul system down. Could go on and on but would accomplish nothing.ALVIN F.
El cliente no dejó un comentario.ALLEN A.
El cliente no dejó un comentario.MICHAELA B.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.James F.
Dre was the best. thank you, sir.WILLIAM M.
El cliente no dejó un comentario.Wanda G.
El cliente no dejó un comentario.contessa W.
El cliente no dejó un comentario.JESSICA F.
El cliente no dejó un comentario.Shaqula R.
I was charged twice for the u-haulKayla P.
This location was not open when I dropped off the vehicle on Saturday around 2:30pm.Joseph P.
El cliente no dejó un comentario.Mona S.
El cliente no dejó un comentario.MADELINE A.
El cliente no dejó un comentario.Tyler T.
El cliente no dejó un comentario.julie C.
El cliente no dejó un comentario.onesha R.
I will never utilize u-haul again. I reserved a truck a month early at the location that opened the earliest, so I could have a truck for 7am. I was messaged the day before and told I would have to travel 35 miles to pick up the truck from another location 4 hours later, losing 4 hours of my day. Then, the truck wasn't there at 11, so it was 1 before we could get it Ans leave. Then they had nothing that we had reserved a month ahead of time. I had to go spend hundreds of dollars on furniture blankets and dollies. You also tried to charge me for the extra mileage you added to make me drive further to get the truck. You put me 7 hours behind schedule and put me having to load a truck in the pouring down rain. I should have been offered a discount for the trouble... instead I was told I better be lucky I was able to get one. This is the absolute worst customer service I've ever seen. I paid over $1000 for something a month early and I seriously wasn't guaranteed that I would have it the day of. Ridiculous. I have already shared my experience on my social media accounts and will continue to do so. Many friends have already said they would not use u-haul again.Eric S.
The kid was nice..unlike the bitch at s.voss and Westheimer..they suck ballsWilliam M.
You're doing just fine.keep up the good work.GLENN H.
El cliente no dejó un comentario.Julie C.
El cliente no dejó un comentario.LAVINIA G.
Same as above, no problems.leroy M.
El cliente no dejó un comentario.Oscar N.
El cliente no dejó un comentario.Calandra A.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.aaron K.
No recommendationsMonica Alvin D.
El cliente no dejó un comentario.Erin L.
Everything was outstandingDeanadra B.
El cliente no dejó un comentario.Christina T.
As usual, the friendly staff at Don's Car Care was fast and very helpful. Look forward to doing business with them real soon. ¡Gracias de nuevo!Dana B.
Excellent service,dons C.
I appreciated the prompt and professional service. It was a pleasure renting from Don's Car CareLavonya M.
El cliente no dejó un comentario.TAMMY B.
Some of the best customer service I've ever had!!!MICHAEL G.
El cliente no dejó un comentario.LEE C.
El cliente no dejó un comentario.MICHAEL R.
Our 08:00 AM pickup was delayed until 08:45 PM because the office could not find our reservation. Once they found our reservation, the vehicle we had reserved was rented, so we had to rent a larger vehicle.Roland J T.
Nothing needs improvement this Team is very professional, friendly and courteousMichael P.
The faculty at the location was very, very helpful. There was a issue with Uhaul, but the staff at Don's Car Care did everything in their power to resolve the issue. All worked out GREAT!!!! I will continue doing business with this business. Thanks again for your time and effort.JEFFREY B.
El cliente no dejó un comentario.Jubran D.
Very friendly staff came out and hooked up trailer.Mandy T.
I have no recommendations for improvements.don N.
El cliente no dejó un comentario.Demetre L.
El cliente no dejó un comentario.RODNEY M.
Excellent pickup experience and follow-up customer service!Mona G.
El cliente no dejó un comentario.Paul B.
The â€œlocal business (Don's Car Care) (Opelousas, La) was open but not the Uhaul store. They processed my early truck return anyway. Nice. Courteous. Efficient. Highly recommend.Joycelyn T.
I was told I would get my money back if I didn't use the extra miles I bought and I haven't received anythingApril M.
Nothingâ€" the CS representative was a new employee and only needs a little bit of training. Her trainee was great, well informed, and assisted me with the correct number of miles required for my rental. 5 StarTamala R.
Absolutely YES!!!! Great people! Great service!!!James J.
Very friendly staff, especially Mr. Don (owner)GENE M.
Love the location....but I will never use Uhaul again. My pickup got moved 2 days before pickup date....had to travel further to pick up truck, and then had to pay extra for mileage that wasn't my fault......will never use Uhaul again. Dons is great place and great employees....Jude L.
Worse customer service and doubled my price ... traffic moved my rental to this location due to uhaul problem .. I have a case number for complaint .. but had help that day Help poor customer service and over charged meKim D.
Nothing that i can see, everything was excellent.Paul P.
Nothing the customer service was above and beyond excellent, Dre the rep was outstanding. He was very kind a gentleman and spoke very very well. I will be using them again for future moving soon.Kyrae D.
No comment on improvement but the customer service was excellent and very professional.SHONDA S.
n/a, they gave us some extra mileage " cushion " that we ended up not needing, GREAT customer service detail that will keep me from ever renting elsewhere !!!william G.
We have nothing but praise for the employee, Dre. He was personable, professional, courteous, and very helpful. If I was looking for an employee, I'd offer him a position immediately....seriously. Also, the auto transport trailer was in great condition and towed like a dream. None of the straps ever came loose and we checked every time we stopped. Our transported vehicle was secure.janie W.
El cliente no dejó un comentario.TONI D.
El cliente no dejó un comentario.Monica Alvin D.
El cliente no dejó un comentario.KATHY L.
Get someone else at the storenicki D.
El cliente no dejó un comentario.lisa S.
El cliente no dejó un comentario.william G.
El cliente no dejó un comentario.Brenda W.
El cliente no dejó un comentario.Delores H.
El cliente no dejó un comentario.clarissa B.
El cliente no dejó un comentario.john K.
El cliente no dejó un comentario.heather G.
This location just started renting uhaul trucks and I must commend them on being patient and helpful with me as well as me being understanding. They are still learning but kept a smile, professional and great experience. Will reccomendLaura K.
Mr. Don and his staff were very professional and honest. I would definitely recommend this U-Haul location as a go to for anyone who needs a U-Haul. The 15' rental was clean and very well maintenanced. We had no mechanical issues and very grateful for that. Thanks, Mr. Don!!Alicia S.