Very professional
David Lukas
Customer Reviews for Dons Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was perfect at time of check in! I highly recommend Dons Auto for any Uhaul needs! Easy to work with and excellent service & pricing! I use Dons for all my moving needs! 5 stars!
Louise ZimmermanAwesome guy great customer service and I'm super thankful for all of his kindness. THANK YOU BE WELL!!
Ashley StraussFast & Easy check in. Customer service was excellent. Truck was cleared off from snow, warmed up & ready to go when we arrived. We were happy the truck was nice and warm because it was 15° this morning! Very easy & pleasant process! 5 stars! Highly recommend!
Louise ZimmermanVery friendly and helpful
JAMES WERDERThe location nothing. The stupid process of the reservation with the references with if one of the references has a balance with uhaul should not affect and not allow me to rent when they have nothing to do with the rental, for what if I didn't have anyone to list then I would of never been able rent the truck to move and would of been stuck.
Robert RosarioDons golf club repair, wow!!!!!!! The best golf club repair in Pennsylvania. I brought towed ( by the way they rent haul equipment) my golf cart from my home not far away and as I pulled into the lot a service manager climbed on the trailer identified the problem as to why it wouldn’t start and repaired it in the spot. Honesty and integrity from Don’s what out of this world. I highly recommend this shop for awesome customer service and great staff. Renting or repairs you can never find a place as fantastic as Dons. More than very satisfying 👍👍👍👍👍👍👍👍👍👍
Anthony ToribioPlace is old, crowded outside and was closed when I dropped off truck. Only convenience was that it was closest drop off location.
corey olinStaff was very welcoming and helpful. I would definitely recommend.
Steven JonesCool dude working there…
Kakhaber KrikheliIt would have been much easier to be able to load all of our information ahead of time instead of sitting in a parking lot for an hour fighting with signal. At the very least a customer wifi connection would be appropriate.
sonya brotzman??????
Michael CzapMy only issue was is that i got charged the extra miles i had to travel to get the u-haul, i was credited $50 but still got charged an extra 27 for miles i had to travel to return. Poor experience and will search else where next time.
Tylor RomigOriginal location for pickup didn't set up my vehicle for after hour pickup - no drop box key was setup. Drove almost 200 miles to get this vehicle and almost had to return home, but U-Haul representative on the phone was able to locate me a vehicle 45min away in Lehighton. Not knowing additional information was needed to pick up the rental was a pain in the ass, had to contact multiple people to see if they could vouch for me. Passport? Who the heck walks around with their passport? Receipt for original rental? Well 2 issues with that, 1) it was digital and no way to take a phone of it, 2) it was for my original rental agreement at the other location.
Eric Zwirnmann