The front of the U-Haul had not been clean cigarette buts in ashtray and sticky drinks in the cup holder. Upon returning it and getting my final receipt I was charged for 4 gallons of gas even though I refilled the tank to the appropriate level.RENEEM C.
Customer Reviews for Don Hull Son Sales LLC
(Distribuidor de U-Haul del vecindario)
Oneida, NY 13421
(S Of Thruway)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 8:30 a. m. - 12 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Rolland G.
The chain was not well attached but my husband placed it as he suggested.Laura B.
Don't understand why it takes so long to do paperwork to drop off trailer. System needs to be updated to speed up process.Thomas S.
El cliente no dejó un comentario.William H.
No a thing! Great service and great equipment. Thank You!!Daren L.
El cliente no dejó un comentario.Nancy P.
El cliente no dejó un comentario.William A.
Very helpful on very short notice. Thank you.Don C.
Make sure the gas tank is at 1/2 a tank when sending outMaria C.
El cliente no dejó un comentario.Eric A.
El cliente no dejó un comentario.Karen L.
Don't change reservations on customers. 10' truck I used was clean, fairly new and very nice to drive-I was impressed and it takes a lot to impress me!YVONNE G.
El cliente no dejó un comentario.Rafael R.
El cliente no dejó un comentario.Jessica S.
El cliente no dejó un comentario.Beane F.
El cliente no dejó un comentario.Andrew S.
El cliente no dejó un comentario.DAVID D.
Found garbage left in the cab on the doors and behind the seat. Gas level was below what they said it wasJACOB B.
El cliente no dejó un comentario.Nathan R.
We explained the issues with the truck to the staff but he did not apologize or provide any compensation for our loss.Carol F.
El cliente no dejó un comentario.Nicholas O.
El cliente no dejó un comentario.Alan C.
El cliente no dejó un comentario.TERRY M.
The floor of the cargo area was covered with a layer of dirt from previous users.Rob C.
El cliente no dejó un comentario.Lenore A.
El cliente no dejó un comentario.Christi H.
El cliente no dejó un comentario.NORMA H.
El cliente no dejó un comentario.William T.
El cliente no dejó un comentario.Jeff K.
Very friendly and helpful!!!!Briana T.
Very pleasant. Good customer service in person. However, ther was rash in the cab and the console was sticky and not cean.Lisa H.
El cliente no dejó un comentario.Nathan M.
They always go above and Beyond to keep the customer happyJohn G.
El cliente no dejó un comentario.John G.
Servicio al cliente de excelencia. I've used Uhaul for many years for a variety of needs & have had some really bad experiences w/not only service but equipment. But this location provided the best Uhaul service I've had so far.Gizelle C.
El cliente no dejó un comentario.Renee C.
Got in and out in no time. Customer service was excellent. No problems with truck.Alan B.
El cliente no dejó un comentario.Ovid W.
Be sure units are clean. I needed to sweep prior to use.Bill M.
El cliente no dejó un comentario.Karen K.
El cliente no dejó un comentario.DUS L.
El cliente no dejó un comentario.Dan Q.
El cliente no dejó un comentario.Ellie A.
El cliente no dejó un comentario.joan D.
You have to maintain safety on your equipment,! I picked up the tow dolly up and drove it 5 miles home, when I got home I noticed a huge spot of rubber missing from tread. So after I did an inspection on the equipment, I noticed the wiring harness was worn and not working... I check lights and nothing worked, I used it anyways because I needed to.... I think the tow dolly needs to be repaired by uhaulSteven P.
El cliente no dejó un comentario.Verlin M.
El cliente no dejó un comentario.Jamie C.
El cliente no dejó un comentario.Karrie R.
Very friendly and helpful - no complaints!Nathan M.
El cliente no dejó un comentario.Lawrence N.
Very nice friendly and knowledgable been here before and will continue to come back hereDavid G.
El cliente no dejó un comentario.joan D.
El cliente no dejó un comentario.Matthew K.
Don Hull's has great service and is very accommodatingMichael I.
It would have been nice to be able to return the vehicle dolly to a center that was closer to my home...having to drive 2 hrs to bring it back really sucked...Scott P.
El cliente no dejó un comentario.JAMESD S.
Always efficient and helpful staffEllie A.
El cliente no dejó un comentario.Pamela R.
El cliente no dejó un comentario.Matthew T.
El cliente no dejó un comentario.Eric W.
El cliente no dejó un comentario.David N.
El cliente no dejó un comentario.SAM S.
El cliente no dejó un comentario.John F.
Amazing 1st time experience. Will definitely use again!Hollie A.
Don Hull's is the perfect mix of professionalism and friendliness. They are always warm and helpful, and their service and equipment quality top notch.Dawn L.
Truck was very dirty and even had a USED mask right on the console from the previous renter. We had to spend a good part of an hour disinfecting the truck before loading it. It was disgusting and looked as though it had NEVER been cleaned. During the virus you would think that uhaul would take special precautions and make it mandatory to clean and sanitize every truck. The fact that we spent $500 on a truck that we had to clean and sanitize ourselves is absolutely rediculous.Crystal M.
Have parking advertised. Parking was full and there were no signage for alternative locations. Spent one hour trying do find out where to drop off a trailer.Dennis P.
El cliente no dejó un comentario.Tracy K.
El cliente no dejó un comentario.mary C.
I rented the vehicle for 79 cents a day and because it was returned after 2pm on Saturday I was charged 99 cents a day which came to over $400.Kim S.
El cliente no dejó un comentario.JEFF D.
El cliente no dejó un comentario.Russell D.
The employees were 40 minutes late arriving at to the store. I waited 15 minutes for them to arrive. Although I had completed all of the online 'quick checkout' information, I was asked for most of it again. The process took me an additional 15 minutes to complete the process for the rental. The equipment was not at the location I was checking in at, but it was a little further down the road.MARK B.
The drop off location was easy to find. Not much I can say about it since it was closed - but I was able to drop the vehicle off with no problems.David D.
El cliente no dejó un comentario.Joseph P.
the 2 young gentleman working there were more than professional, polite and accomodating. Actually took the extra time to listen to my sad, bitter tale.RICARDODAVID G.
El cliente no dejó un comentario.Dawn L.
Doing a great job! A dedicated efficient hard working crew!Ellie A.
El cliente no dejó un comentario.Terron N.
El cliente no dejó un comentario.Nancy K.
The great and gracious folks and Don Haul opened their store after I arrived minutes after they closed at noon on Saturday. Without their kind actions, my day would have been thrown in to chaos. Thank you thank you thank you!!!Douglas M.
El cliente no dejó un comentario.Larry S.
El cliente no dejó un comentario.Brian R.
Very friendly and helpful.Richard R.
May want to add signs for drop off now that everything is electronic.Nicholas F.
El cliente no dejó un comentario.William D.
Very pleased with the online reservation/ registration. Made the whole process easy and safer with covid19Karina H.
El cliente no dejó un comentario.Jill W.
Amazing customer serviceLeah S.
El cliente no dejó un comentario.Mark D.
The inside of the can was filthy, the floors covered in mud.Robert H.
El cliente no dejó un comentario.Sean L.
El cliente no dejó un comentario.CONSTANCE W.
El cliente no dejó un comentario.Bill D.
El cliente no dejó un comentario.Bryce B.
El cliente no dejó un comentario.Alexis D.
El cliente no dejó un comentario.Bob S.
I was charged $97 at pickup and when I returned the truck they charged me another 104.77 but my total bill was 127.25. with a total charge of 202.25. this is way over the total cost of 127.25.Eric M.
Truck wasn't wiped down at all, the driver's side windshield wiper was broken at the top so I couldn't use it without damaging the windshield. Fortunatelyily I didn't have to use it. Other than that not terrible but those 2 things shows a lack of care that should always be there.Steven B.