El cliente no dejó un comentario.
Jennifer W.
Customer Reviews for Dolls Motel
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Everything was great. Owner was efficient and kind.
Amie H.I had to take pictures in the rain. Not happy.
Adam H.Nothing.. Excellent customer service
james C.¡Gracias!
Nicole B.I still have not received my receipt from you people
david B.Always an easy solution.
alex J.The tail light parking light was out on passenger side and the bar in the drivers side ratchet strap was missing, so basically had to use a screw driver for a handle. Ratchets are worn out and hard to ratchet. Straps are frayed on the end.
Kyler K.A storage miscalculation meant I had to keep the truck I rented for three extra days. Everyone I dealt with during the entire experience was extremely courteous, and they committed to thorough follow-up and service, all-around. I even found someone waiting up, "In case you needed any help," after I missed the deadline for an in-person turn-in on the third day. I despise moving, but the customer experience here almost made me wish I had occasion to rent U-HAUL equipment from Dolls Motel more often. Thank you, again!
chris K.Fast, east experience..employee was very polite and friendly..
Wayne B.New to the area, was treated with respect from the beginning! Appreciate an honest business like this one.
Alex J.Steering wheel was dirty, front tires appeared to be worn. Sign showed they opened at 7am, couldn't get anyone to step up at the desk until 8:15am.
Kullen C.Always great service even though I'm a pain in the butt!! I change my reservation time too often!! 🤷â€â™€ï¸
Judy B.Overhead door to the back of the truck was in disrepair; very difficult to open/close. Wiper blades were in VERY poor condition and made for dangerous driving conditions when it began raining.
RYAN M.Should have received a credit for mileage out of my way from pickup to load location.
Scott S.Over charged additional 80 dollars , was under miles and fuel was above. After telling me i had until 4pm to return charged for that even though dropped off at noon
Sean H.small issue with location on MY GARMIN gps,not locations fault. 2 two other locations in Vincennies IN area (found on GOOGLE) had no valid phone number or not in uhaul business any longer.
ROBERT G.Not make me drive an hour and 10 minutes to pick up a u-haul. I requested a u-haul in Jasper 2 weeks before I needed it. Seems ridiculous for me to go that far to rent your equipment.
DAVID C.Day staff was friendly kid on nights was not a good face for the company. The hitch lock was a turn lock and kept coming lose had to retighten 4 times. I told him and his response was a shrug and " not surpising" going to get someone into an accident when the tongue pops off the hitch.
JESSEE G.The truck smelled awful, breaks were sticky, truck pulled to the right, truck didn't shift correctly. It's ridiculous that I had to pay 69.95 for a piece of junk.
Chris W.This location was very helpful when the App refused to allow me to return the truck and the approximate wait time to be helped on the phone was going to be 54 minutes.
Jonathon U.Better access and parking .
MARTIN S.KEEP UP THE GOOD WORK!
JOHN H.Perfect.
Beth S.Great experience! They hooked trailer up for me inspected it and gave me all proper information before my departure. Operators were very friendly and helpful. I would highly recommend this location for all u haul needs!
ADAM R.Needs nothing nice little rental place.
ALEX J.Customer service was absolutely wonderful. Both in Washington, as well as in Schenectady New York. Very professional very friendly very helpful
CHERYL T.Owner was kind enough to write off the late fees on my truck as the place I originally picked up (Uhaul on Hartzell in Anchorage, AK) from told me it was due at a later date.
BARBRA M.Very helpful
BARBARA C.Fix the air conditioning
Brian S.It was clean but smelled like a carton of cigarettes had been burned in it. Also, the A/C went out in NC for about 4hours and then came back on when we got almost there. Last item were the tail lights on the trailer did not come on due to some short from truck to trailer.
DOUGLAS L.Corporate Uhaul assistance was bad but the guy at Dolls was super good to help us out.
JANE M.I didn't get the name of the owner/manager, but he was very helpful.
Christopher S.*Read comments above.
Karen P.I had extremely good customer service, and I appreciate that, I had to move due to a split in my relationship, they were very sympathetic with me, I could not have been better taken care of.
Tawnya D.The people running this operation are top notch. Very friendly, well maintained equipment and exceptionally honest!
ERIC T.Dirty place and associate so rude
FERDINAND D.Only complaint I have is that we had to wait for the truck to be cleaned before we could take it. Felt that should have been done prior to our pick up time
Christina L.Location was in a terrible location. Its a hotel that is super getto and there were crack heads everywhere. I remained in the car till i had to get out with the doors locked. When leaving the u haul and getting in my personal car i locked the doors as soon i i shut the door. terrible location
CODY P.My only complaints are assumed at the reservation process and how poorly it is implemented
PATRICK L.