Comentarios de los clientes para Dogwood Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Dogwood Storage

Clasificación general:

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Tina H.
Clasificación:

Again, see review for contract # 20320911 for full story. One of the employees was helpful. The other was hassling my mother unnecessarily about something that we were not even responsible for.

Tina H.
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One of the personnel was helpful. The other called my mother about some yellow paint on the trailer, which he stated was still hooked to the truck over 24 hours after we dropped it off. So my mother went to the location, less than 10 minutes after that call. The trailer was unhooked and there were new chains on it. It seems unlikely that he unhooked the trailer and changed the chins in about 5 minutes. And that yellow paint on the trailer did not come from us. He was hassling here unnecessarily.

SHARON C.
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Nothing this was the perfect place and I got my storage from them as well for a great price. Highly recommend.

Anthony F.
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El cliente no dejó un comentario.

Shawn P.
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El cliente no dejó un comentario.

Jeremy A.
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The trailer was parked really close to a pole and was a little hairy too pull out. The staff assisted me and made it easier. The staff was really friendly and had excellent customer service.

Robert L M.
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El cliente no dejó un comentario.

Lindsay D.
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El cliente no dejó un comentario.

JOSEPH B.
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Very good service. Lady we dealt with was a delight. Thank you

KARLI O.
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Both locations were amazing very helpful during this time. We lost our home and had to get this uhaul last minute. Both locations pick up drop off AMAZING!

Raymond H.
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El cliente no dejó un comentario.

SURAJ A.
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El cliente no dejó un comentario.

Shane M.
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Perfect transfer!

DANIEL W.
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Fix the on-line function to create a new password (when it's been a long time since we rented a truck) in order reserve a vehicle. Make it simple and successful and secure.

ALISON B.
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Great customer service fast and friendly

MICHAEL J SR D.
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service was great. Your computer system could use an update and faster speeds.

Shalyn B.
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El cliente no dejó un comentario.

Ronald S.
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Had problem with lights and Uhaul immediately fixed the problem by giving me another rental and had me on my way with little delay.

James W.
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Great place. Extremely good people, friendly and helpful. I will return to them if I in the area again. Thanks to there efforts.

WILLIAM T.
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El cliente no dejó un comentario.

jackson H.
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El cliente no dejó un comentario.

Cassandra G.
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Have the truck that we originally ordered on Berryhill Road available instead we wasted time driving to another location and on the phone with customer service which was further so we spent more money in miles.

Kenneth M.
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Tina was very helpful. The return process was brief and professional.

Randy J.
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Think the personel and the service was great! Keep it up!

Frank S.
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El cliente no dejó un comentario.

Patti W.
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Very nice answered all my questions and help to provide any extra help I will tell family and friends to use this company!

Mildred L.
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El cliente no dejó un comentario.

Lisa B.
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El cliente no dejó un comentario.

Joe D.
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El cliente no dejó un comentario.

eric W.
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Not a huge fan of the return process. Felt very informal and not very customer friendly.

Lindsey P.
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Give a prorated fee for the time returned not charge for an entire days worth when equipment is returned 2 hours after deadline. I had to sit behind a wreck with paramedics and a fire truck for almost an hour and a half waiting for them to get it cleared up to drive.. :/

johnathan S.
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Kinda expensive. I paid $45 to use the truck for 2 hours in which time i drove 2 miles.

BILLIE C.
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Great service from the young lady inside, came out and hooked up the car dolly ,added a wire pigtail, and chains. Couldn't ask for better service..

John E.
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Not much, everything was ready and the people were courteous and very helpful

Gary U.
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Not much

Linda M.
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The link that I was sent to do the return on my phone would not work. It would not go passed the location screen. It told me that the link was expired. I tried to call customer service but the hold was 15-20 minutes and after 3 tries I gave up. Called this morning and Marion Foley was great. She helped a lot and was very friendly.

benjamin H.
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Excellent service! Easy and quick rental and return. They aren't listed on the uhaul website but I won't go anywhere else!

Brian M.
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El cliente no dejó un comentario.

Thurman W.
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El cliente no dejó un comentario.

Marion G.
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Service here was impeccable! Friendly and efficient! a real pleasure!

Summer W.
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El cliente no dejó un comentario.

GARY H.
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Quick checkout, asked about any problems and was very kind and friendly.

bill M.
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El cliente no dejó un comentario.

Lawrence Y.
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El cliente no dejó un comentario.

Thomas N.
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El cliente no dejó un comentario.

Lawrence Y.
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El cliente no dejó un comentario.

larry P.
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Candace was awesome. Fast, super courteous and professional. Thanks so much.

Sandy M.
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El cliente no dejó un comentario.

Martika H.
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El cliente no dejó un comentario.

William G.
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El cliente no dejó un comentario.

Thomas R.
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El cliente no dejó un comentario.

ROBERTO F.
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Disappointed at the cost of the rental. I was fine for the cost of the rental, but the .99 per mile was rather costly.

Cody W.
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El cliente no dejó un comentario.

JAMAL T.
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El cliente no dejó un comentario.

STANLEY B.
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El cliente no dejó un comentario.

Tracey B.
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El cliente no dejó un comentario.

Vaughn P.
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The truck we rented did not have working air conditioning. I called as soon as we got home. We also put more gas in the truck then when we got it. I thought we would of gotten a discount but we didn't.

Tabitha D.
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Carmen was wonderful! The entire rental process went smooth. The equipment was clean and above expectations.

Tara W.
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Great service!!! Thank you. We will return!!!

Kristi E.
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El cliente no dejó un comentario.

Monica H.
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Thank you Carmen and Eileen! :) Bobby and Monica Harlow

james M.
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great service. fantastic people. used many times and will continue to use when needed

HOWARD W.
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nothing the lady was very helpful very professional

melissa J.
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El cliente no dejó un comentario.

nicola N.
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El cliente no dejó un comentario.

Stephanie B.
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We dropped off only, using the website as directed, and it wasn't difficult but a little time consuming since we weren't expecting all the steps/photos required. The location had ample room for us to pull the truck up.

ginger B.
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El cliente no dejó un comentario.

Patrick W.
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El cliente no dejó un comentario.

SHAUNNA S.
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Roxanne was wonderful to deal with. She was so friendly and helpful.

TAYLOR S.
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Truck air conditioning was broken and the front end shook like an earthquake. Would have liked to have picked the truck up closer than 46 miles from my loading site.

Phillip C.
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My only gripe would be not having a military discount. All competitors offer one which means in the future I will probably go with a more military friendly company.

TYE B.
Clasificación:

El cliente no dejó un comentario.

Amanda S.
Clasificación:

The staff and the local location was great. I am VERY upset that I was charged for an additional day, when we turned to equipment in as instructed. When we arrived the staff was busy assisting another customer, she was unable to service us at the time. It took some time for her to get to us. Our contract ended at 1:51pm, the time stamp of return was 2:13pm. 22 mins “late” and you charge a whole extra day! It's not my fault I couldn't get serviced right away. There isn't a grace period? Or a way to adjust the time... because the staff knew what we were there for. Shame on you. I will never use U-haul again and I will not recommend this company. Frustrated and disappointed with this transaction.

Melvin W.
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El cliente no dejó un comentario.

Einsiedel D.
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El cliente no dejó un comentario.

Einsiedel D.
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El cliente no dejó un comentario.

Donald C.
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El cliente no dejó un comentario.

WILLIAM D.
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Wonderful U-Haul representitives there!! Very quick, in and out!!!

brian L.
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El cliente no dejó un comentario.

Max M.
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El cliente no dejó un comentario.

Craig S.
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Great uhaul . Clean, easy to drop off and has lots of nice equipment choices and easy in and out.

larry F.
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Ladies were super nice and accommodating.

Klifton K.
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El cliente no dejó un comentario.

Amanda M.
Clasificación:

Our complaint is NOT with Dogwood Storage but UHaul itself. We were very disappointed with the representation of the UHaul Special on the website. UHaul directed us to a "free storage unit" that was not really free. As a customer we were not satisfied with how the situation turned out and we will think twice about using UHaul in the future.

Jimmie M.
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Was easy in and out. Friendly service.

tara S.
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El cliente no dejó un comentario.

William S.
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El cliente no dejó un comentario.

Earl S.
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El cliente no dejó un comentario.

DARYL H.
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awesome customer service.

Nicholas B.
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El cliente no dejó un comentario.

COLIN R.
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El cliente no dejó un comentario.

DONALD G.
Clasificación:

Have been using them for over 4 years at this location staff is very nice and helpful

michael P.
Clasificación:

Take off the signs that say it fits a queen sized bed. A queen sized bed will fit if you have a couple of people manhandling it through the door. Maybe if the queen sized bed is the only thing being transported then sure, it'll fit. Perhaps even the rickety spring mattress would work because you can fold those damn near in half, but no fitting a queen sized bed into one of these trailers is an act of pure will.

Jose G.
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El cliente no dejó un comentario.

Rachel S.
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Make sure that your trucks don't have roaches, and that your rental.people explain. The website and drop off better. I had the trick for 24 hours and 30 minutes yet charged for 2 days. Didn't say anything because you guys exchanged the roach infested 15'truck for a 20' at no extra charge

Benjamin H.
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Nothing...she was very friendly and helpful.

Ann G.
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He was very helpful

Courtney P.
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El cliente no dejó un comentario.

GUY P.
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The only thing I could ask for is to eliminate the software bugs in the UHAUL website, it was slow, and didn't interact within its self.

Jeffrey H.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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