Comentarios de los clientes para DML Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de DML Auto

Clasificación general:

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Hanna D.
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I did not receive my furniture slides or my dolly.

Kevin C.
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Appreciated the help setting up the trailer connections. Fast and efficient.

Christine H.
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These guys are great!

Samantha Y.
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El cliente no dejó un comentario.

Marc M.
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El cliente no dejó un comentario.

philp S.
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El cliente no dejó un comentario.

JOE R.
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DML is the most professional, most customer centric business I have ever run across. They are a fantastic U-Haul representative.

Andrew P.
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THE LATE NIGHT ONLINE PROCESS WENT WELL UNTIL THE KEY WAS NOT IN THE LOCKBOX . LUCKILY THERE WERE STILL MECHANCIS WORKING AFTER HOURS IN THEBUILDING, THEY TRIED TO FIND THE KEYS AND THEN FOUND THE OWNER. hE HAD PUT THE KEYS INO THE WRONG LOCKBOX. TOOK AN EXTRA 45 MINUTES THE RETURN WAS QUICK.

phoebe K.
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The owner was helpful , well informed and chose the perfect vehicle for the project. On my own I would have rented something too big. They were great.

John Q.
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The process was easy and very customer oriented. I am very satisfied with the service.

Douglas S.
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Excellent experience from ordering online and then having to change the date, to picking it up and dropping back off. Very friendly and helpful as I had a few questions about the area where I was renting.

Ernie D.
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El cliente no dejó un comentario.

Jessica F.
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El cliente no dejó un comentario.

RICHARD B.
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And very friendly.

Kirste D.
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El cliente no dejó un comentario.

Jackie K.
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El cliente no dejó un comentario.

HARRY J.
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El cliente no dejó un comentario.

Christina H.
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El cliente no dejó un comentario.

Wendy M.
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Easy process, clean vehicle, young man at the desk was professional and friendly.

LISA W.
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Great customer service!!!!

Dave A.
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Truck was in excellent shape - given the covid situation the truck could have been a little cleaner - I found animal hair on seats and bowl on floor behind the seat and bugs all over wind shield. 20 minutes of clean up prior to trip and I was good to Go. Given th truck was new and good on gas it made it a pleasant affordable trip to move into an apt.

Andy C.
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Always call here first

Jeanette F.
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El cliente no dejó un comentario.

Tracy S.
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El cliente no dejó un comentario.

Dale S.
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El cliente no dejó un comentario.

Bianca I.
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I booked a 10' truck and they switched to a cargo van without letting me know. they said they called but I never got the message. Little disappointed.

Brian B.
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Really good experience. Truck's "Check Engine" light was on which was a little concerning, but truck ran fine.

Nancy F.
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El cliente no dejó un comentario.

Ryan P.
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El cliente no dejó un comentario.

Randolph S.
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El cliente no dejó un comentario.

Mark Q.
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El cliente no dejó un comentario.

Stephanie O.
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El cliente no dejó un comentario.

Benita B.
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Daniel was great! Awesome customer service, great location.

PETE C.
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When i called for information the employee was very helpful, and picking up the van early am via the app went very smoothly.

Craig O.
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Your 24/7 pick up is horrendous! We sat outside of the shop for over an hour trying to get the verification check in app to work. First it couldn't verify the code wit received in the email to create an account that it couldn't find our “location” using our phone finally it couldn't verify our ID live so we had to call uhaul customer service Where we found out even after typing in the correct phone number of alternate contact it called incorrect numbers. Customer service took over 30mins to talk to someone. Than after that the lock box wouldn't close when we went to return the keys. Overall we wasted hours trying to get the key and than also the return was more difficult that it should be. It cause delays in all our pick up times with people. We will never use the after hour rental process again!

Emma B.
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El cliente no dejó un comentario.

KHALID B.
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El cliente no dejó un comentario.

DIANE G.
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El cliente no dejó un comentario.

Constance C.
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Too much on the phone to sign out & return Very time consuming

ROBERT P.
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El cliente no dejó un comentario.

BRAD M.
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I have rented UHaul trucks/cargo-vans from DML Auto at least three times in the last two years. They are friendly and polite; easy to work with. Highly recommend. B

Curt M.
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I was charged for the use of a dolly and furniture pads I never received. Also didn't opt in for insurance but was charged for it.

Erick Q.
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El cliente no dejó un comentario.

ANDY F.
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El cliente no dejó un comentario.

Steven R.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

Sharon R.
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Nothing. Great experience. Super easy to deal with. Nice guy at the counter.

anthony M.
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I dropped off the truck at ten am. I was told to just give the man the key andI could go. No one checked for damage, cleanliness, mileage which made me nervous as there are no u haul signs, just a repair station. I was told they would email my receipt in 30 min. At noon we called them because I had no receipt email. 5 min later I had my receipt with check in at 12:15 pm. Yes it was Coventry to just drop off the truck, but I would have felt better if they checked for damage, fuel level etc. before I left.

Joseph K.
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Nothing in particular.

WILLIAM S.
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El cliente no dejó un comentario.

Dariusz G.
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El cliente no dejó un comentario.

Karen F.
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El cliente no dejó un comentario.

masuraha V.
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Great customer service, friendly and efficient.

RANDY W.
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El cliente no dejó un comentario.

Thomas S.
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a few very minor things left in cab from prior rental. all else went smooth and fine

Carmine A.
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Check-in was quick and easy. They did a good job with the reservation.

tom F.
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I have used them twice now and both times have had a very positive experience. People are friendly and helpful. The equipment was in very good condition.

Dimitrios S.
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All Good!

Kathleen C.
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A moving dolly would have been helpful but it certainly didn't affect the excellent customer experience!

Shane B.
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El cliente no dejó un comentario.

Mark F.
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The guy at the desk was very accommodating and made the experience seamless and stress free.

JAMES M.
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Great experience all around! Thank you!!

Roger D.
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All good. Truck ready on time. Clean. Final invoice sent timely.

kenneth R.
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Quick service, great hospitality, clean safe truck, and after hour key drop was convenient too!

RON S.
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El cliente no dejó un comentario.

DANIEL K.
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Great, friendly service on a same day request for a truck.

KYLE C.
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El cliente no dejó un comentario.

Edward O.
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Super easy drop off - the person working grabbed the keys and that was it!

MIKE N.
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El cliente no dejó un comentario.

Nicholas C.
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Everything was great, no problems.

Pete S.
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The app could not locate my location when I brought the truck back, I had to call to check in which comes with a charge but it was waved. Not sure why I was charged $4.50 to pay with a credit card. It is the only option since I had to provide it during booking...the final charge isn't calulated until the final mileage is calculated and my return time was after the location was closed.

Angela S.
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Was not told ahead of time that there would be no dolly, nor any furniture pads available until I went to pick up the vehicle on the day of my move. Serendipitously, there was an appliance dolly somehow available though and the person at the store mentioned it only after I took the keys went out to the truck, then assuming there was a dolly and furniture pads in the truck and when I saw there were none. That's when I re-entered the store and asked where the dolly in the pads were and he said there were none and then offered the appliance dolly… Needless to say I think this information should've Been passed on long before I made the self discovery of no dolly and pads on the truck.

Paul K.
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Staff was very friendly and the process was fast and easy. Would definitely rent again from them.

Jonathan K.
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Danny was great! Probably the best Uhaul rental service I've ever had, will definitely use again!

Kevin K.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

Robert C.
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Online process to pick-up/drop-off is easy and convenient.

Carmen P.
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El cliente no dejó un comentario.

Christopher K.
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El cliente no dejó un comentario.

Kevin J.
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El cliente no dejó un comentario.

Shaketha B.
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Truck was very clesn

Robert D.
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The staff was kind and courteous, and everything was clean and ready.

SANDY S.
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El cliente no dejó un comentario.

MICHAEL H.
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This was a great experience.

MALVINA P.
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El cliente no dejó un comentario.

Robert H.
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It was closed when I dropped off

Hannah K.
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El cliente no dejó un comentario.

Jenny S.
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absolutely flawless!

Charles M.
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El cliente no dejó un comentario.

Robert S.
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Touch was not parked where it said it was. It was actually in a completely different parking lot. Besides that, everything was fine.

CATHERINE C.
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El cliente no dejó un comentario.

robert V.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Dale B.
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Great to deal with.

AMY L.
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El cliente no dejó un comentario.

Gary B.
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El cliente no dejó un comentario.

robert H.
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El cliente no dejó un comentario.

James D.
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Great service

Victor D.
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Very accessible, well situated. Chris was very helpful, thanks

Sopheap S.
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Courteous and professional at the service desk.

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